Lenovo 3000 J warranty Getting information, help, and service, Getting help and service

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Chapter 4. Getting information, help, and service

If you need help, service, or technical assistance or just want more information about products manufactured by Lenovo, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo, products manufactured by Lenovo, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Getting information

Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, README files, and help files. In addition, information about the products Lenovo manufactures is available on the World Wide Web.

On the World Wide Web, the Lenovo Web site has up-to-date information about Personal Computer products and support. The address for the Personal Computing home page is http://www.lenovo.com/think.

You can find support information for your products, including supported options, at http://www.lenovo.com/support.

Getting help and service

If you have a problem with your computer, you will find a wide variety of sources available to help you.

Using the documentation and diagnostic programs

Many computer problems can be solved without outside assistance. If you experience a problem with your computer, the first place to start is the troubleshooting information in your computer documentation. If you suspect a software problem, see the documentation, including README files and online help, that comes with the operating system or application program.

Most computers and servers come with a set of diagnostic programs that you can use to help you identify hardware problems. See the troubleshooting information in your computer documentation for instructions on using the diagnostic programs.

The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical

© Lenovo 2005. Portions © IBM Corp. 2005.

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Contents Quick Reference Lenovo 3000 J Series Page Lenovo 3000 J Series Page Contents Appendix A. IBM Lotus Software Offer Conditions that require immediate action Important safety informationService General safety guidelinesPower cords and power adapters Plugs and outlets Extension cords and related devicesHeat and product ventilation BatteriesCD and DVD drive safety Lithium battery notice Additional safety informationLaser compliance statement Modem safety informationPower supply statement Xiv Quick Reference Additional help Xvi Quick Reference Comfort Arranging your workspaceGlare and lighting Electrical outlets and cable lengths Air circulationSetting up your computer PHO Phone Line Setting up your computer 1394 Finishing the software installation Turning on powerCompleting important tasks Starting the Setup Utility Installing other operating systemsUpdating your operating system Updating your antivirus softwareRecording your computer information Shutting down the computerQuick Reference Creating and using product recovery discs Recovering softwareTo create Product Recovery discs, do the following Backup and recoveryTo use Product Recovery discs, do the following To perform a backup operation, do the following Using the rescue and recovery workspaceMenu bar, click Create and view backups Quick Reference Solving recovery problems Post-recovery notesCreating and using a Recovery Repair diskette Creating and using rescue mediaRecovering or installing device drivers Setting a rescue device in the startup sequence Getting help and service Getting information, help, and serviceUsing the documentation and diagnostic programs Getting informationTelephone numbers Calling for servicePurchasing additional services Other servicesQuick Reference Basic troubleshooting Troubleshooting and diagnosticsSymptom Action Running Diagnostics from the Rescue and Recovery workspace PC Doctor for DOS DiagnosticsCreating a Diagnostics diskette Running the Diagnostics diskette About IBM Lotus Notes About IBM Lotus SmartSuite Appendix A. IBM Lotus Software OfferCustomer Support U. S. Or Canada International License Agreement Proof of EntitlementLatin American Countries European Countries Asia Pacific Countries Appendix B. Customer Replacement Units CRUs Quick Reference What this Warranty Covers Appendix C. Lenovo Statement of Limited WarrantyWhat this Warranty Does not Cover Part 1 General TermsWhat Lenovo Will Do to Correct Problems How to Obtain Warranty ServiceYour Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Peru ParaguayUruguay VenezuelaCambodia and Laos Asia Pacific AustraliaCAMBODIA, INDONESIA, and Laos India Malaysia JapanNEW Zealand PEOPLE’S Republic of China PRCEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUFollowing paragraphs are added to this section France EgyptGermany Ireland HungarySlovakia Items for Which Lenovo is Not LiableUnited Kingdom Warranty Period Part 3 Warranty InformationTypes Types Customer Replaceable Unit ″CRU″ Service Types of Warranty ServiceOn-site Service Courier or Depot ServiceCRU and On-site Service Customer Carry-In or Mail-In ServiceCRU and Courier or Depot Service CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Appendix C. Lenovo Statement of Limited Warranty Quick Reference Appendix D. Notices Trademarks Television output noticeIBM Electronic emissions noticesEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementCanadian Department of Communications certification label Power cord notice Power cord part Number Used in these countries and regions Power cord part Number Used in these countries and regions Appendix D. Notices Quick Reference Page Part Number 41T2206
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3000 J specifications

The Lenovo 3000 J series is a line of laptops designed to offer a balance of performance and affordability, targeting both home and business users who seek reliable computing solutions. Introduced in the mid-2000s, the series focuses on providing essential features that meet everyday computing needs while ensuring a user-friendly experience.

One of the main features of the Lenovo 3000 J series is its robust performance. Equipped with Intel processors, this laptop series delivers adequate processing power suitable for multitasking and handling common applications like word processors, spreadsheets, and web browsers. Depending on the exact model, users can find options with Intel Pentium and Core processors, enabling varied performance levels based on their specific needs.

In terms of memory, the Lenovo 3000 J typically offers a decent range of RAM options, allowing users to upgrade up to 2GB or more, enhancing the system's responsiveness and enabling smoother multitasking. The inclusion of a spacious hard drive, often ranging from 80GB to 120GB, provides ample storage for files and applications, making it suitable for both personal and professional use.

The design of the Lenovo 3000 J is characterized by its functional and straightforward aesthetics. Built with a sturdy chassis, the laptop ensures durability, while the well-laid-out keyboard and responsive touchpad contribute to a comfortable user experience. The laptop also boasts a 14.1 to 15.4-inch display, offering decent resolution and brightness levels for viewing daily tasks, presentations, and multimedia content.

Connectivity is another highlight of the Lenovo 3000 J series. It typically includes multiple USB ports, an Ethernet port, and an optional integrated Wi-Fi module, enabling seamless internet access and connectivity with external devices. Some models may also feature built-in optical drives for DVD-RW functionality, providing expanded media options for users.

Battery life is essential for on-the-go users, and the Lenovo 3000 J series delivers respectable performance in this aspect, offering several hours of use on a single charge. This portability, combined with a lightweight design, makes it a practical choice for students and professionals alike.

Overall, the Lenovo 3000 J series stands out for its balance of functionality, performance, and durability. It remains a solid choice for those seeking a reliable laptop for everyday tasks, whether for home use or business environments. While it may not boast cutting-edge specifications, its well-rounded design and dependable performance have made it a notable option in the affordable laptop market.
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