Lenovo 3000 J warranty Post-recovery notes, Solving recovery problems

Page 33

vFor information about other features of the Rescue and Recovery workspace, click Help.

Post-recovery notes

Notes:

1.After restoring a hard disk to the original factory contents you might have to reinstall device drivers for some devices. See “Recovering or installing device drivers” on page 17.

2.Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover or reinstall your Microsoft Office or Microsoft Works applications, you must use the Microsoft Office CD or Microsoft Works CD. These CDs are provided only with computers that come with Microsoft Office or Microsoft Works preinstalled.

Solving recovery problems

The Rescue and Recovery workspace runs independently of the operating system. In order to gain access to the workspace, repeatedly press and release the Enter or F11 key during startup. If you are unable to start the Rescue and Recovery workspace using this method, you have three options:

vUse your rescue media (CD, DVD, or USB hard disk) to start the Rescue and Recovery workspace. See “Creating and using rescue media” on page 16 for details.

vUse a Recovery Repair diskette to reinstall a file that controls access to the Rescue and Recovery workspace. See “Creating and using a Recovery Repair diskette” on page 16 for details.

vIf your intent is to restore the hard disk to its original factory contents, you can use a set of Product Recovery discs. See “Creating and using product recovery discs” on page 11.

It is a good idea to create a Recovery Repair diskette, rescue media, and a set of Product Recovery discs as soon as possible and store them in a safe place as a precautionary measure.

If you are unable to access the Rescue and Recovery workspace from rescue media or a set of Product Recovery CDs, you might not have the rescue device, CD drive, DVD drive or USB hard disk drive, defined as a startup device in the BIOS startup sequence. See “Setting a rescue device in the startup sequence” on page 18 for more information.

Rescue media enables you to start the Rescue and Recovery program from CD, DVD or an externally attached USB hard disk drive. Rescue media is extremely important if you are unable to access the Rescue and Recovery program using the Enter or F11 key.

Chapter 3. Recovering software

15

Page 32 Page 34
Image 33
Page 32 Page 34
Contents
Quick Reference Lenovo 3000 J Series Page Lenovo 3000 J Series Page Contents Appendix A. IBM Lotus Software Offer Conditions that require immediate action Important safety informationService General safety guidelinesPower cords and power adapters Plugs and outlets Extension cords and related devicesHeat and product ventilation BatteriesCD and DVD drive safety Lithium battery notice Additional safety informationLaser compliance statement Modem safety informationPower supply statement Xiv Quick Reference Additional help Xvi Quick Reference Arranging your workspace ComfortGlare and lighting Electrical outlets and cable lengths Air circulationSetting up your computer PHO Phone Line Setting up your computer 1394 Turning on power Finishing the software installationCompleting important tasks Starting the Setup Utility Installing other operating systemsUpdating your operating system Updating your antivirus softwareRecording your computer information Shutting down the computerQuick Reference Creating and using product recovery discs Recovering softwareBackup and recovery To create Product Recovery discs, do the followingTo use Product Recovery discs, do the following Using the rescue and recovery workspace To perform a backup operation, do the followingMenu bar, click Create and view backups Quick Reference Solving recovery problems Post-recovery notesCreating and using a Recovery Repair diskette Creating and using rescue mediaRecovering or installing device drivers Setting a rescue device in the startup sequence Getting help and service Getting information, help, and serviceUsing the documentation and diagnostic programs Getting informationTelephone numbers Calling for servicePurchasing additional services Other servicesQuick Reference Basic troubleshooting Troubleshooting and diagnosticsSymptom Action PC Doctor for DOS Diagnostics Running Diagnostics from the Rescue and Recovery workspaceCreating a Diagnostics diskette Running the Diagnostics diskette Appendix A. IBM Lotus Software Offer About IBM Lotus Notes About IBM Lotus SmartSuiteCustomer Support International License Agreement Proof of Entitlement U. S. Or CanadaLatin American Countries European Countries Asia Pacific Countries Appendix B. Customer Replacement Units CRUs Quick Reference What this Warranty Covers Appendix C. Lenovo Statement of Limited WarrantyWhat this Warranty Does not Cover Part 1 General TermsWhat Lenovo Will Do to Correct Problems How to Obtain Warranty ServiceYour Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Peru ParaguayUruguay VenezuelaAsia Pacific Australia Cambodia and LaosCAMBODIA, INDONESIA, and Laos India Malaysia JapanNEW Zealand PEOPLE’S Republic of China PRCEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUFollowing paragraphs are added to this section Egypt FranceGermany Ireland HungaryItems for Which Lenovo is Not Liable SlovakiaUnited Kingdom Warranty Period Part 3 Warranty InformationTypes Types Customer Replaceable Unit ″CRU″ Service Types of Warranty ServiceOn-site Service Courier or Depot ServiceCRU and On-site Service Customer Carry-In or Mail-In ServiceCRU and Courier or Depot Service CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Appendix C. Lenovo Statement of Limited Warranty Quick Reference Appendix D. Notices Trademarks Television output noticeIBM Electronic emissions noticesEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementCanadian Department of Communications certification label Power cord notice Power cord part Number Used in these countries and regions Power cord part Number Used in these countries and regions Appendix D. Notices Quick Reference Page Part Number 41T2206
Related manuals
Manual 82 pages 9.7 Kb
Top Page Image Contents