Lenovo Q700 manual Solving Problems, Troubleshooting Display Problems

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Solving Problems

Follow these tips when you troubleshoot your computer:

If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).

If an error message occurs in a program, view the program’s documentation.

Note: The procedures in this document were written for Windows in default view mode, so they may not apply if you set your Lenovo® computer to Windows Classic view.

5.1 Troubleshooting Display Problems

Problem: Blank screen or no image is displayed on the monitor

Troubleshooting and problem resolution:

1.Check that the monitor has been turned on; if not, press the Power button.

2.Check to see if the monitor power cable is loose; if so, securely plug the power cable into the monitor.

3.Check that the signal cable to the monitor is securely connected to the computer graphics card port; if not, shut down the computer then securely connect the signal cable of the monitor.

Problem: You need to change the display property settings.

Setting display background and icon properties:

1.Right-click the desktop anywhere except over an icon, then select Personalize from the pop-up menu.

2.From here, select the appropriate options to:

Change the desktop background

Select a screen saver

Select colors and appearance options for icons and characters

Set resolution and colors by using Display Settings options.

34User Guide

31039306_Q700_UG_EN_V1.1.indd 34

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Contents Lenovo Important Safety Information 31039306Q700UGENV1.1.indd 2009.7.3 30940 PM Contents Troubleshooting and Confirming Setup This chapter contains the following topics Chapter Using the Computer HardwareFront view of the computer chassis Rear view of the computer chassis Computer stand instruction Connecting your computer 31039306Q700UGENV1.1.indd 2009.7.3 30950 PM If you have powered speakers without an adapter If you have powered speakers with an adapterUSB SD, MMC, Memory stick, Memory stick pro 31039306Q700UGENV1.1.indd 2009.7.3 30954 PM User Guide Buttons on the remote control Description Clear 31039306Q700UGENV1.1.indd 2009.7.3 30958 PM Chapter Using the Rescue System Installing Drivers and Software Shipped with Your Computer Method 1 Automatic InstallationMethod 2 Manual Installation Main functions OneKey RecoveryFile Backup File ManagementLaunch Search Setting a PasswordLaunch UpdateOneKey Antivirus Scan and Kill VirusesObtaining the Latest Virus Package from a Flash Disk Online Update31039306Q700UGENV1.1.indd 2009.7.3 31001 PM Chapter Using the Computer Software Power2Go Burning Discs To launch the player Starting the Burner SoftwareDisc Utility HelpTrend Micro Internet Security Using Trend Micro Internet SecurityOther Protection Functions UpgradeConfiguring the Scanning of the Specified Disk Scanning for VirusesCreate DVD Discs Media ShowPhotos VideosSystem Maintenance Recovery Backup status and configuration Cleaning Up the DiskRestoring the System Defragmenting the Disks Checking For and Correcting Disk Errors Performing Daily Maintenance Tasks Cleaning the computer componentsDo not do any of the following Following are general methods for cleaning the componentsChapter SetupSolving Problems Troubleshooting Display ProblemsFollow these tips when you troubleshoot your computer Troubleshooting Software Problems Troubleshooting Audio ProblemsTroubleshooting Problems with Optical Drives and Hard Disks Special considerations for troubleshooting Windows User Guide
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