Lenovo 9127 Getting information, help, and service, Information resources, Online Books folder

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Chapter 9. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.

Information resources

This section describes how to access useful resources relating to your computing needs.

Online Books folder

The Online Books folder provides publications to help you set up and use your computer. The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications. In addition to this User Guide, the Hardware Installation and Replacement Guide is also available in the Online Books folder.

The Hardware Installation and Replacement Guide provides step-by-step instructions for replacing Customer Replaceable Units (CRUs) in your computer. CRUs are computer parts that can be upgraded or replaced by the customer.

To view a publication, open the Start menu from the Windows desktop, select All Programs, select Online Books, and click Online Books. Double-click on the appropriate publication for your computer. The publications also are available on the Lenovo Web site at http://www.lenovo.com.

Notes:

1.These publications are in Portable Document Format (PDF) format, which requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has not yet been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Acrobat Reader installation.

2.The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http://www.lenovo.com/support/.

3.If you want to install a different language version of Adobe Acrobat Reader than the version provided on your computer, go to the Adobe Web site at http://www.adobe.com and download the version you want to use.

ThinkVantage Productivity Center

The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easier and secure.

The ThinkVantage Productivity Center program provides information about your computer and easy access to various technologies, such as:

vThe Rescue and Recovery program

vProductivity Center

vClient Security Solution

vFactory Recovery

vSystem Update

© Lenovo 2005, 2007. Portions © IBM Corp. 2005.

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Contents ThinkCentre User Guide Page ThinkCentre User Guide Page Contents Iv User Guide Introduction Vi User Guide Important safety information User Guide Glare and lighting Arranging your workspaceComfort Electrical outlets and cable lengths Air circulationInstalling the vertical stand Setting up your computerConnecting your computer Setting up your computer Phone Line Setting up your computer 1394 Completing important tasks Turning on computer powerFinishing the software installation Updating your antivirus software Installing other operating systemsFeatures Updating your operating systemMicroprocessor Expansion Environment SpecificationsHeight 108 mm 4.25 Width 331 mm 13.03 Depth 412 mm 16.22 Software provided by Lenovo Software overviewSoftware provided with your Windows operating system Adobe Acrobat Reader PC Doctor for Winpe and PC Doctor for WindowsUsing passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsUsing Security Profile by Device User PasswordAdministrator Password Setting, changing, and deleting a passwordSelecting or changing the startup device sequence Selecting a startup deviceSelecting a temporary startup device Exiting from the Setup Utility program Updating system programs Using system programsUpdating flashing Bios from a CD-ROM or diskette Click Continue Click Downloads and drivers Updating flashing Bios from your operating systemBasic troubleshooting Troubleshooting and diagnosticsDiagnostic programs PC-Doctor for DOS PC-Doctor for WindowsRunning diagnostics from the CD or diskettes Non-optical mouse Cleaning the mousePC-Doctor for Windows PE Optical mouse1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage Creating and using the Product Recovery disc Recovering softwarePerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To create rescue media, do the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide ThinkVantage Productivity Center Getting information, help, and serviceInformation resources Online Books folderHelp and service Access HelpSafety and Warranty Calling for service Using the documentation and diagnostic programsPurchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsLow speaker volume Enable RTS/CTS hardware flow control Extended AT commands+MS=? MNP/V.42/V.42bis/V.44 commandsFax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex Page Page User Guide Page Part Number 43C4865
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