Lenovo 9644, 9638, 9643, 9645, 9640, TC A55-9636 manual Creating diagnostic diskettes

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Creating diagnostic diskettes

To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support/ onto two blank, formatted diskettes.

If you do not have Internet access, create the diagnostic diskettes using the following procedure:

Note: You will need a diskette drive on your computer or a USB diskette drive to complete this procedure.

1.Shut down the operating system and turn off the computer.

2.If you are using a USB diskette drive, plug it into the computer.

3.Repeatedly press and release the F11 key as you turn on the computer.

4.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

Note: For some models, press the Esc key to enter Rescue and Recovery.

5.From the Rescue and Recovery workspace, select Create diagnostic disks.

6.Follow the instructions on the screen.

7.When prompted, insert a blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen.

8.When the operation is complete, remove the diskette and click Quit.

9.Insert another blank, formatted diskette into the diskette drive and continue to follow the instructions on the screen.

10.When the operation is complete, remove the diskette and click Quit.

Running diagnostics from the CD or diskettes

To run diagnostics from the diagnostic CD image or diagnostic diskettes that you created, use the following procedure:

1.Make sure your computer is turned off.

2.If you are running diagnostics from diskettes using a USB diskette drive, plug in the USB device.

3.Insert the CD into the optical drive or the first diagnostic diskette into the diskette drive.

4.Restart the computer.

Note: If the diagnostic program does not start, you might not have your optical drive or diskette drive set as a startable device. See “Selecting a startup device” on page 47 for instructions on how to change the startup device.

5.When the diagnostics program opens, follow the instructions on the screen.

Note: If you are running diagnostics from a diskette, when prompted, remove the first diskette and insert the second diskette.

6.When the program finishes, be sure to remove the CD or diskette from the drive.

7.Select the diagnostic test you want to run. Press the F1 key for additional help.

Running diagnostics from the Rescue and Recovery workspace

If you did not create a diagnostic CD image or diagnostic diskettes, you can run the PC-Doctor for DOS diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

56User Guide

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Contents Page Page Page Page Contents Appendix A. Manual modem Important safety information Conditions that require immediate actionGeneral safety guidelines Service and upgradesStatic electricity prevention Power cords and power adapters Voltage-selection switchExternal devices Extension cords and related devicesPlugs and outlets BatteriesHeat and product ventilation Electrical current safety information Operating environmentTo connect To disconnect Lithium battery noticeModem safety information Power supply statement Laser compliance statementAdditional safety information Data safetyCleaning and maintenance Introduction Xvi User Guide Glare and lighting Arranging your workspaceComfort Air circulation Electrical outlets and cable lengthsSetting up your computer Connecting your computerUser Guide Setting up your computer User Guide 1394 Completing important tasks Turning on powerFinishing the software installation Updating your antivirus software Installing other operating systemsUpdating your operating system Shutting down the computerUser Guide Installing options FeaturesMemory Expansion Available options Weight SpecificationsDimensions EnvironmentHandling static-sensitive devices Supported operating positionsTools required Installing external options Locating connectors on the rear of your computer Connector Description Obtaining device driversOpening the cover Locating components Accessing system board components and drives Bios WP Identifying parts on the system boardInstalling memory Installing PCI adapters What to do nextInstalling internal drives Drive specifications Installing a drive in bay Connecting a serial ATA drive Installing a diskette drive in bay Installing options Security features Integrated cable lock Password protection Changing the batteryErasing a lost or forgotten password clearing Cmos Closing the cover and connecting the cables User Guide Recovering software Creating and using the Product Recovery discPerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media Creating and using a Recovery Repair diskette To create rescue media, do the followingRecovering or installing device drivers Setting a rescue device in the startup sequence Solving recovery problemsUser Guide Viewing and changing settings Using the Setup UtilityStarting the Setup Utility program Using passwordsSetting, changing, and deleting a password User PasswordAdministrator Password Using Security Profile by DeviceChanging the startup device sequence Selecting a startup deviceSelecting a temporary startup device Advanced settings Exiting from the Setup Utility programUpdating system programs Using system programsUpdating flashing Bios from a diskette or CD-ROM Updating flashing Bios from your operating system Recovering from a POST/BIOS update failureUpdating system programs User Guide Symptom Action Troubleshooting and diagnosticsBasic troubleshooting Diagnostic programs PC-Doctor for Windows PC-Doctor for DOSCreating diagnostic diskettes Optical mouse Cleaning the mousePC-Doctor for Windows PE Non-optical mouse Troubleshooting and diagnostics User Guide Online Books folder Getting information, help, and serviceInformation resources ThinkVantage Productivity CenterHelp and service Access HelpSafety and Warranty Using the documentation and diagnostic programs Calling for serviceUsing other services Purchasing additional servicesAppendix A. Manual modem commands Basic AT commandsSet Tone Dial as default Low speaker volumeSet Pulse dial as default Internal speaker on until carrier detectedExtended AT commands MNP/V.42/V.42bis/V.44 commands Fax Class 1 commands Fax Class 2 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Television output notice TrademarksIndex Page Page Part Number 42Y4610
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TC A55-9636, 9640, 9645, 9644, 9643 specifications

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