Lenovo 6019 Getting information, help, and service, Information resources, Online Books folder

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Chapter 9. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.

Information resources

This section describes how to access useful resources relating to your computing needs.

Online Books folder

The Online Books folder provides publications to help you set up and use your computer. The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications. In addition to this User Guide, the Hardware Installation and Replacement Guide is also available in the Online Books folder.

The Hardware Installation and Replacement Guide provides step-by-step instructions for replacing Customer Replacement Units (CRUs) in your computer. CRUs are computer parts that can be upgraded or replaced by the customer.

To view a publication, open the Start menu from the Windows desktop, select All Programs, select Online Books, and click Online Books. Double-click on the appropriate publication for your computer. The publications also are available on the Lenovo Web site at http://www.lenovo.com.

Notes:

1.These publications are in Portable Document Format (PDF) format, which requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has not yet been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Acrobat Reader installation.

2.The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http://www.lenovo.com/ support/.

3.If you want to install a different language version of Adobe Acrobat Reader than the version provided on your computer, go to the Adobe Web site at http://www.adobe.com and download the version you want to use.

ThinkVantage Productivity Center

The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easier and secure.

The ThinkVantage Productivity Center program provides information about your computer and easy access to various technologies, such as:

vThe Rescue and Recovery program

vProductivity Center

vClient Security Solutions

vFactory Recovery

vSystem Updates

© Copyright Lenovo 2007, 2009

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Contents ThinkCentre User Guide Page ThinkCentre User Guide Page Contents Index Introduction Vi User Guide Important safety information User Guide Arranging your workspace ComfortGlare and lighting Electrical outlets and cable lengths Air circulationConnecting your computer Setting up your computerUser Guide Setting up your computer User Guide 1394 Turning on computer power Finishing the software installationCompleting important tasks Updating your antivirus software Installing other operating systemsInstalling external options Updating your operating systemSystem information Input/output features Expansion System information Input/output features Expansion System information Input/output features Three drive bays One 32-bit PCI adapter connector System information Input/output features Two drive bays One 32-bit PCI adapter connector Dimensions Width 400 mm 15.7 Height 175 mm 6.9 Depth 432 mm 17.0in Width 317 mm 12.48 Height 99 mm 3.9 Depth 341 mm 13.4in Width 89 mm 3.5in Height 276 mm 10.9 Depth 273 mm 10.7 User Guide Software overview Software provided with your Windows operating systemSoftware provided by Lenovo PC Doctor for WINPE, PC Doctor for Windows Using passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsUsing Security Profile by Device User PasswordAdministrator Password Setting, changing, and deleting a passwordSelecting a startup device Selecting a temporary startup deviceSelecting or changing the startup device sequence Exiting from the Setup Utility program Advanced settingsUsing system programs Updating flashing Bios from a diskette or CD-ROMUpdating system programs Recovering from a POST/BIOS update failure Updating flashing Bios from your operating systemUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsDiagnostic programs PC-Doctor for DOS PC-Doctor for WindowsRunning diagnostics from the CD or diskettes Cleaning the mouse PC-Doctor for Windows PEOptical mouse Non-optical mouse Troubleshooting and diagnostics User Guide Creating and using the Product Recovery disc Recovering softwarePerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To create rescue media, do the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide ThinkVantage Productivity Center Getting information, help, and serviceInformation resources Online Books folderSafety and Warranty Access HelpHelp and service Using the documentation and diagnostic programsCalling for service Purchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsLow speaker volume Enable RTS/CTS hardware flow control Extended AT commands+MS=? MNP/V.42/V.42bis/V.44 commandsFax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex 14, 17, 20 Page User Guide Page Part Number 43C6566

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