Lenovo 628323U manual Lenovo Support Web site, Calling Lenovo, Telephone numbers

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Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:

http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

•Product and service warranty

•Product and parts details

•User guides and manuals

•Knowledge base and frequently asked questions

Calling Lenovo

If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the Customer Support Center. The following services are available during the warranty period:

•Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

•Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

•Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.

The following items are not covered:

•Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.

•Identification of software problem sources

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.

If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Ensure that you have recorded information before you call. When calling for technical assistance, have the following information available:

•Machine type and model

•Serial numbers of your computer, monitor, and other components, or your proof of purchase

•Description of the problem

•Exact wording of any error messages

•Hardware and software configuration information for your system

Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer.

Note: Phone numbers are subject to change without notice. The latest phone numbers are available at http://www.lenovo.com/support/phone. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

52User Guide

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Contents User Guide Safety, Warranty, and Setup Guide Regulatory Notice Contents Appendix B. Weee and recycling Statements Prevent your computer from getting wet Read this firstProtect yourself from the heat that your computer generates Protect the cables from being damagedHandle your computer gently Important safety informationConditions that require immediate action Carry your computer carefullySafety guidelines Service and upgradesPower cords and power adapters Extension cords and related devicesPower supply statement Plugs and outletsExternal devices General battery notice Rechargeable battery noticeElectrical current safety information Heat and product ventilationUsing headphones or earphones Liquid crystal display LCD noticeAdditional safety information Xii User Guide Front view Locating computer controls, connectors, and indicatorsProduct overview CameraRight-side view System status indicatorPower button MicrophoneAc power connector USB 2.0 connectorPower status indicator Media card reader slotEthernet connector VGA connectorUSB 3.0 connectors Left-side viewStatus indicators System status indicatorsBottom view User Guide Locating important product information Wireless status indicatorPower status indicator Machine type and model labelFCC ID and IC Certification number label Features SpecificationsBattery life Power source ac power adapterBattery pack Operating environmentHow can I use the battery power more effectively? Using your computerFrequently asked questions Registering your computerSpecial keys How do I give presentations or attach an external monitor?How do I attach or replace a device? Using the UltraNav pointing device Using the TrackPoint pointing deviceUsing the touch pad Changing the capCustomizing the touch pad Using the ac power adapter Power managementChecking the battery status Connecting the ac power adapterPower-saving modes Charging the batteryMaximizing the battery life Handling the batteryUsing your computer Go to Settings Internet connection Wi-Fi network Connecting to a wireless LANEstablishing wireless LAN connections Wireless LAN connection statusConnecting an external monitor Connecting a projector or an external monitorTips for using the wireless LAN feature Attaching an external monitorUsing audio features Using the cameraUsing a flash media card Inserting a flash media card Removing a flash media cardUser Guide Accessibility and comfort You and your computerErgonomic information Accessibility information ComfortTravel tips Travel accessoriesTraveling with your computer Assistive technologiesUser Guide Replacing the battery Replacing devicesStatic electricity prevention User Guide Before you start, print these instructions User Guide Replacing devices Replacing a memory module Replacing devices Replacing the keyboard Replacing devices Installing the keyboard Replacing devices User Guide Replacing devices User Guide Taking care of your computer Troubleshooting computer problemsBe careful about where and how you work Be gentle with your computerCleaning the cover of your computer Cleaning your computer display Computer stops respondingEthernet problems Memory module problemsNetworking problems Spills on the keyboardAn UltraNav pointing device problem Wireless LAN problemProblems with the keyboard and other pointing devices SolutionKeyboard problems Problems with the display and multimedia devicesComputer screen problems External monitor problems Audio problemsBattery and power problems Battery problemsPower problems Power button problem Sleep problemsUser Guide Getting help and service Getting supportBefore you contact Lenovo Lenovo Support Web site Calling LenovoTelephone numbers Purchasing additional services Finding ThinkPad optionsUser Guide Wireless interoperability Wireless related informationLocation of the UltraConnect wireless antennas Appendix A. Regulatory informationElectronic emission notices Locating wireless regulatory noticesExport classification notice Federal Communications Commission Declaration of ConformityAppendix A. Regulatory information User Guide Appendix B. Weee and recycling statements Important Weee informationUser Guide Power plan Energy Saver settings when plugged into ac power Appendix C. Energy Star model informationUser Guide Appendix D. Notices Trademarks Page Part Number Printed 1P P/N
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