Lenovo V480C, V580C manual OneKey Recovery Pro, Solving recovery problems

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Chapter 6. OneKey Recovery Pro

The OneKey Recovery Pro program is a one-button recovery and restore solution that includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system.

Using the OneKey Recovery Pro program on the Windows 7 operating system

On the Windows 7 operating system, press the key to launch the OneKey Recovery Pro program.

The program enables you to do the following:

•Creating and using recovery media

You can use recovery media to restore the hard disk drive to the factory default settings. Recovery media are useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create recovery media as early as possible.

•Performing backup and recovery operations

The OneKey Recovery Pro program enables you to back up all your hard disk drive contents including the operating system, data files, software programs, and personal settings. You can designate where the OneKey Recovery Pro program stores the backup.

•Using the OneKey Recovery Pro workspace

The OneKey Recovery Pro workspace resides in a protected, hidden area of your hard disk drive that operates independently from the Windows operating system. This enables you to perform recovery operations even if you cannot start the Windows operating system. You can perform the following recovery operations from the OneKey Recovery Pro workspace.

•Creating and using a rescue medium

With a rescue medium, such as a disc or a USB hard disk drive, you can recover the computer from failures that prevent you from gaining access to the OneKey Recovery Pro workspace on your hard disk drive.

For more information, refer to the help information system of the OneKey Recovery Pro program.

Solving recovery problems

To reload the operating system, do the following:

1.Shut down your computer.

2.Press the button when the Lenovo logo is displayed to launch the OneKey Recovery Pro program.

Notes:

•You can choose to restore your system partition to the original factory state or to a previously generated backup.

•The recovery process is irreversible. Ensure that you have backed up your critical data before using the recovery feature.

If you are unable to access the OneKey Recovery Pro workspace or the Windows environment, do either of the following:

• Use a rescue medium to start the OneKey Recovery Pro workspace.

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Contents Lenovo V480, V480c, V580, and V580c User GuideSafety and Warranty Guide Regulatory Notice Contents Appendix C. Notices Protect yourself from the heat that your computer generates Read this firstPrevent your computer from getting wet Protect the cables from being damagedProtect your computer and data when moving it Important safety informationConditions that require immediate action Handle your computer gentlyService and upgrades Safety guidelinesExtension cords and related devices Power cords and power adaptersPower supply statement Plugs and outletsExternal devices Rechargeable battery notice General battery noticeLithium coin cell battery notice Heat and product ventilation CD and DVD drive safety Electrical current safety informationUsing headphones or earphones Laser compliance statementLiquid crystal display LCD notice Additional safety information Xiv User Guide Top view Getting to know your computerPower button Wireless module antennasOneKey Recovery Pro program button Status indicatorsLeft-side view Front view Right-side viewBottom view Status indicators Power and battery status indicator FeaturesLenovo V480 and V480c SpecificationsLenovo V580 and V580c User Guide Frequently asked questions Using your computerConnecting to power Tips on using your computerConfiguring the operating system Putting your computer into sleep mode or shutting it downChecking the battery status Using the ac power adapter and the battery packUsing the ac power adapter Connecting the ac power adapterMaximizing the battery life Charging the batteryHandling the battery Tips on using the ac power adapterUsing the touch pad Using the touch pad or click padUsing the click pad Using the keyboardNumeric keypad V480 and V480cV580 and V580c OneKey Recovery Pro program buttonFunction key combinations Connecting to external devicesUsing the media card reader Using USB connectorsUsing Bluetooth Switching the Graphics Processing Unit Using the Nvidia Optimus Graphics featureWired connection Connecting to the networkHardware connection CableWireless connection Software configurationConnecting to the network User Guide Accessibility and comfort You and your computerErgonomic information What if you are traveling? Using a fingerprint reader Using passwordsUsing the Active Protection System SecurityUser Guide Solving recovery problems OneKey Recovery ProUser Guide Replacing the battery Replacing devicesStatic electricity prevention Replacing the backup battery Replacing devices Lenovo V580 and V580c Replacing the hard disk drive Prerequisites for the procedureUser Guide Lenovo V580 and V580c Replacing the keyboard Replacing devices Lenovo V580 and V580c Replacing devices Replacing a memory module Replacing devices Lenovo V580 and V580c Replacing the mSATA solid state drive User Guide Lenovo V480 and V480c Lenovo V580 and V580c Replacing devices Replacing the optical drive Lenovo V580 and V580c User Guide General tips for preventing problems Preventing problemsTaking care of your computer Be careful about where and how you workBe gentle with your computer Carry your computer properlyClean the cover of your computer Take care in setting passwordsHandle storage media and drives properly Data protectionCleaning your computer display Cleaning your computer keyboardRegister your computer Be sure not to modify your computerTroubleshooting Troubleshooting computer problemsBattery and power problems Battery problemsAn ac power adapter problem Computer screen problemsStartup problem Sleep and hibernation problemsHard disk drive problems Problems with drives and other storage devicesOneKey Rescue system problems Password problemOptical drive problems Other problems Sound problemYour computer does not respond Computer does not start from a device you wantUser Guide Wireless related information Wireless interoperabilityAppendix A. Regulatory information Export classification notice Electronic emission noticesUsage environment and your health Deutschland Industry Canada Class B emission compliance statementUser Guide Appendix B. Weee and recycling statements China Weee statement EU Weee statementsJapan recycling statements Disposing of a Lenovo computer components Recycling information for BrazilBattery recycling information for the European Union User Guide Appendix C. Notices Trademarks Index User Guide
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