Lenovo V480C, V580C manual Preventing problems, General tips for preventing problems

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Chapter 8. Preventing problems

An important part of owning a Lenovo notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly.

•“General tips for preventing problems” on page 53

•“Taking care of your computer” on page 54

General tips for preventing problems

1.Check the capacity of your hard disk drive from time to time. If the hard disk drive gets too full, the operating system will slow down and might produce errors.

2.Empty your recycle bin on a regular basis.

3.To free up disk space, uninstall unused application programs.

4.Clean out your Inbox, Sent, and Trash folders from your e-mail client program.

5.Back up your data at least once a week. If critical data is present, it is a good idea to perform a daily backup operation. Lenovo has many backup options available for your computer. CD-RW drives and CD-RW/DVD drives are available for most computers and are easily installed.

6.Schedule system restore operations to take a system snapshot periodically.

Note: Always take a system snapshot before installing new drivers, updating software, or installing new software.

7.Update device drivers and BIOS when needed.

8.Profile your machine at http://support.lenovo.com to keep up to date with current drivers and revisions.

9.Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

10.Keep a log book. Entries might include major hardware or software changes, driver updates, minor issues you have experienced, and how you resolved the minor issues.

11.If required, you can find your country's Customer Support Center at http://support.lenovo.com. When calling the Customer Support Center, make sure that you have your machine model type, serial number, and the computer in front of you. Also, if the computer is producing error codes, it is helpful to have the error screen on or the message written down.

If you need help, service, technical assistance, or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer. That documentation includes printed books, online books, readme files, and help files. In addition, information about Lenovo products is available on the World Wide Web.

Microsoft Service Packs are the latest software source for Windows product updates. They are available through Web download (connection charges might apply) or through discs. For more specific information and links, go to http://www.microsoft.com. Lenovo offers technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preloaded Microsoft Windows product. For information, contact the Customer Support Center.

© Copyright Lenovo 2012

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Contents Lenovo V480, V480c, V580, and V580c User GuideSafety and Warranty Guide Regulatory Notice Contents Appendix C. Notices Protect yourself from the heat that your computer generates Read this firstPrevent your computer from getting wet Protect the cables from being damagedProtect your computer and data when moving it Important safety informationConditions that require immediate action Handle your computer gentlyService and upgrades Safety guidelinesExtension cords and related devices Power cords and power adaptersPower supply statement Plugs and outletsExternal devices Rechargeable battery notice General battery noticeLithium coin cell battery notice Heat and product ventilation CD and DVD drive safety Electrical current safety informationUsing headphones or earphones Laser compliance statementLiquid crystal display LCD notice Additional safety information Xiv User Guide Top view Getting to know your computerPower button Wireless module antennasOneKey Recovery Pro program button Status indicatorsLeft-side view Front view Right-side viewBottom view Status indicators Power and battery status indicator FeaturesLenovo V480 and V480c SpecificationsLenovo V580 and V580c User Guide Frequently asked questions Using your computerConnecting to power Tips on using your computerConfiguring the operating system Putting your computer into sleep mode or shutting it downChecking the battery status Using the ac power adapter and the battery packUsing the ac power adapter Connecting the ac power adapterMaximizing the battery life Charging the batteryHandling the battery Tips on using the ac power adapterUsing the touch pad Using the touch pad or click padUsing the click pad Using the keyboardNumeric keypad V480 and V480cV580 and V580c OneKey Recovery Pro program buttonFunction key combinations Connecting to external devicesUsing the media card reader Using USB connectorsUsing Bluetooth Switching the Graphics Processing Unit Using the Nvidia Optimus Graphics featureWired connection Connecting to the networkHardware connection CableWireless connection Software configurationConnecting to the network User Guide Accessibility and comfort You and your computerErgonomic information What if you are traveling? Using a fingerprint reader Using passwordsUsing the Active Protection System SecurityUser Guide Solving recovery problems OneKey Recovery ProUser Guide Replacing the battery Replacing devicesStatic electricity prevention Replacing the backup battery Replacing devices Lenovo V580 and V580c Replacing the hard disk drive Prerequisites for the procedureUser Guide Lenovo V580 and V580c Replacing the keyboard Replacing devices Lenovo V580 and V580c Replacing devices Replacing a memory module Replacing devices Lenovo V580 and V580c Replacing the mSATA solid state drive User Guide Lenovo V480 and V480c Lenovo V580 and V580c Replacing devices Replacing the optical drive Lenovo V580 and V580c User Guide General tips for preventing problems Preventing problemsTaking care of your computer Be careful about where and how you workBe gentle with your computer Carry your computer properlyClean the cover of your computer Take care in setting passwordsHandle storage media and drives properly Data protectionCleaning your computer display Cleaning your computer keyboardRegister your computer Be sure not to modify your computerTroubleshooting Troubleshooting computer problemsBattery and power problems Battery problemsAn ac power adapter problem Computer screen problemsStartup problem Sleep and hibernation problemsHard disk drive problems Problems with drives and other storage devicesOneKey Rescue system problems Password problemOptical drive problems Other problems Sound problemYour computer does not respond Computer does not start from a device you wantUser Guide Wireless related information Wireless interoperabilityAppendix A. Regulatory information Export classification notice Electronic emission noticesUsage environment and your health Deutschland Industry Canada Class B emission compliance statementUser Guide Appendix B. Weee and recycling statements China Weee statement EU Weee statementsJapan recycling statements Disposing of a Lenovo computer components Recycling information for BrazilBattery recycling information for the European Union User Guide Appendix C. Notices Trademarks Index User Guide
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