Lenovo 6435, 6438, 6437, 6436 manual Solving problems, Diagnostic tools overview, Post beep codes

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Chapter 5. Solving problems

This chapter provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up the server.

If you cannot locate and correct a problem by using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 57, the Hardware Maintenance Manual on the ThinkServer Documentation DVD.

Diagnostic tools overview

The following tools are available to help you diagnose and solve hardware-related problems:

vPOST beep codes

The power-on self-test beep codes indicate the detection of a problem.

One beep indicates successful completion of POST, with no errors.

More than one beep indicates that POST detected a problem. Error messages also appear during startup if POST detects a hardware-configuration problem. See “POST beep codes” and the Hardware Maintenance Manual on the ThinkServer Documentation DVD for more information.

vTroubleshooting charts

These charts list problem symptoms and actions to correct the problems. See “Troubleshooting tables” on page 45 for more information.

POST beep codes

POST emits one beep to signal successful completion. If POST detects a problem during startup, other beep codes might occur. Use the following beep code descriptions to help diagnose and solve problems that are detected during startup.

Note: See the Hardware Maintenance Manual on the ThinkServer Documentation DVD for more information about the POST beep codes.

One beep

POST was completed successfully without detecting any errors.

Other beep codes

See the Hardware Maintenance Manual on the ThinkServer Documentation

DVDD for information about other beep codes.

© Lenovo 2008. Portions © IBM Corp. 2008.

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Contents Installation Guide Page Installation Guide Page Contents Page Safety Page To Connect To Disconnect Do not Safety Statement Safety Page Introduction Hardware and software requirements Features and specifications Drives Major components of the server Inch models Dimm System board 13 Operator information panel assembly System-board optional-device connectors Page Installation guidelines Installing optional devicesSystem reliability guidelines Working inside the server with the power onRemoving the cover Handling static-sensitive devicesInstalling a memory module Installing a hard disk drive Installing a simple-swap Serial ATA hard disk drive Installing a hot-swap hard disk drive Installing an adapter Expansion-slot cover Page Adapter bracket Installing an IBM Remote Supervisor Adapter II SlimLine Mounting bracket Completing the installation Connecting the cables Installing the coverRear Updating the server configurationFront view Server controls, LEDs, and powerRear view Server power features Turning on the serverTurning off the server Page Configuring the server Using the ThinkServer EasyStartup program Using ThinkServer EasyManage products Using the LSI Logic Configuration Utility program Using the Configuration/Setup Utility programConfiguring the Gigabit Ethernet controllers Using the baseboard management controllerPage Solving problems Diagnostic tools overviewPost beep codes Documentation DVD Post error codesDefault Settings, and save Maintenance Manual on Abbreviated list of Post error codes Only Replace Abbreviated list of Post error codes Abbreviated list of Post error codes CD or DVD drive problems Troubleshooting tablesPage USB keyboard, mouse, or pointing-device problems Intermittent problemsPage Microprocessor problems Memory problemsMonitor problems Solving problems Optional-device problems Power problems EasyStartup problems Serial-device problemsSoftware problems Video problems Universal Serial Bus USB device problemsUsing the documentation Appendix A. Getting help and technical assistanceBefore you call Page Purchasing additional services Lenovo product service Using other servicesPage Appendix B. Notices Important notes TrademarksWaste electrical and electronic equipment Weee notices For the European Union Battery return programIndustry Canada Class a emission compliance statement German Ordinance for Work gloss statementAvis de conformité à la réglementation dIndustrie Canada European Union EMC Directive conformance statementGerman Class a compliance statement Appendix B. Notices Page SAS Sata IndexSAS Index Page Page Part Number 46U0855
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6435, 6436, 6437, 6438 specifications

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