Lenovo 6435, 6438, 6437, 6436 manual Troubleshooting tables, CD or DVD drive problems

Page 59

Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Hardware Maintenance Manual on the LenovoThinkServer Documentation DVD for more detailed troubleshooting information. If you cannot find a problem in these tables, run the diagnostic programs (see “Running the diagnostic programs” in the Hardware Maintenance Manual ).

If you have just added new software or a new optional device and the server is not working, complete the following steps before you use the troubleshooting tables:

1.Check the system-error LED on the operator information panel (see Chapter 3, “Server controls, LEDs, and power,” on page 27).

2.Remove the software or device that you just added.

3.Run the diagnostic tests to determine whether the server is running correctly.

4.Reinstall the new software or new device.

CD or DVD drive problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

The CD or DVD drive is not

1.

Make sure that:

recognized.

 

v All cables and jumpers are installed correctly.

 

 

 

 

v The signal cable and connector are not damaged and the connector pins are

 

 

not bent.

 

 

v All damaged parts are repaired or replaced.

 

 

v The correct device driver is installed for the CD or DVD drive.

 

2.

Run the CD, CD-RW, or DVD drive diagnostic programs.

 

3.

Reseat the following components:

 

 

a. CD or DVD drive

 

 

b. CD or DVD interface board cable

 

4.

Replace the following components one at a time, in the order shown, restarting

 

 

the server each time:

 

 

a. CD or DVD drive

 

 

b. CD or DVD drive interface board cable

 

 

c. CD or DVD interface board

 

 

d. (Trained service technician only) System board

 

 

 

A CD or DVD is not working

1.

Clean the CD or DVD.

correctly.

2.

Run the CD or DVD drive diagnostic programs.

 

 

3.

Reseat the CD or DVD drive.

 

4.

Replace the CD or DVD drive.

 

 

 

Chapter 5. Solving problems 45

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Contents Installation Guide Page Installation Guide Page Contents Page Safety Page To Connect To Disconnect Do not Safety Statement Safety Page Introduction Hardware and software requirements Features and specifications Drives Major components of the server Inch models Dimm System board 13 Operator information panel assembly System-board optional-device connectors Page Installation guidelines Installing optional devicesSystem reliability guidelines Working inside the server with the power onRemoving the cover Handling static-sensitive devicesInstalling a memory module Installing a hard disk drive Installing a simple-swap Serial ATA hard disk drive Installing a hot-swap hard disk drive Installing an adapter Expansion-slot cover Page Adapter bracket Installing an IBM Remote Supervisor Adapter II SlimLine Mounting bracket Completing the installation Connecting the cables Installing the coverRear Updating the server configurationFront view Server controls, LEDs, and powerRear view Turning off the server Server power featuresTurning on the server Page Configuring the server Using the ThinkServer EasyStartup program Using ThinkServer EasyManage products Using the LSI Logic Configuration Utility program Using the Configuration/Setup Utility programConfiguring the Gigabit Ethernet controllers Using the baseboard management controllerPage Post beep codes Solving problemsDiagnostic tools overview Documentation DVD Post error codesDefault Settings, and save Maintenance Manual on Abbreviated list of Post error codes Only Replace Abbreviated list of Post error codes Abbreviated list of Post error codes CD or DVD drive problems Troubleshooting tablesPage USB keyboard, mouse, or pointing-device problems Intermittent problemsPage Microprocessor problems Memory problemsMonitor problems Solving problems Optional-device problems Power problems EasyStartup problems Serial-device problemsSoftware problems Video problems Universal Serial Bus USB device problemsBefore you call Using the documentationAppendix A. Getting help and technical assistance Page Purchasing additional services Lenovo product service Using other servicesPage Appendix B. Notices Important notes TrademarksWaste electrical and electronic equipment Weee notices For the European Union Battery return programIndustry Canada Class a emission compliance statement German Ordinance for Work gloss statementGerman Class a compliance statement Avis de conformité à la réglementation dIndustrie CanadaEuropean Union EMC Directive conformance statement Appendix B. Notices Page SAS Sata IndexSAS Index Page Page Part Number 46U0855
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6435, 6436, 6437, 6438 specifications

Lenovo has continuously pushed the boundaries of technology with its innovative offerings in the laptop segment. Among its diverse portfolio, the Lenovo 6438, 6437, 6435, and 6436 models stand out due to their advanced features and robust performance, catering to both professional and everyday users.

The Lenovo 6438 is notable for its striking design and powerful specifications. It typically includes Intel's latest processors, ensuring smooth multitasking and enhanced performance. With an ample amount of RAM, users can seamlessly switch between applications. It often comes equipped with a high-resolution display, providing vibrant colors and sharp visuals, ideal for both work and entertainment.

Moving on to the Lenovo 6437, this model emphasizes portability without sacrificing functionality. Weighing less than its counterparts, it is a favorite among students and professionals on the go. The model features an impressive battery life, providing extended usage hours, making it perfect for long flights or extended meetings. The touchscreen capability adds an extra layer of interactivity, allowing for intuitive use.

The Lenovo 6435 distinguishes itself with its focus on security and connectivity. It often integrates biometric security features, such as a fingerprint reader, ensuring that user data remains safe. Furthermore, it typically includes multiple USB ports along with HDMI and Ethernet connections, catering to a range of peripheral devices. As for connectivity, it usually supports the latest Wi-Fi standards for faster and more reliable internet access.

Finally, the Lenovo 6436 is tailored for gamers and heavy multimedia users. It generally boasts a dedicated graphics card, delivering exceptional graphic performance for gaming and design work. The cooling system in this model is often engineered to ensure optimal performance during intense usage. Additionally, the sound quality is enhanced, with Dolby Audio technology providing an immersive audio experience.

In summary, the Lenovo 6438, 6437, 6435, and 6436 models exemplify the brand's commitment to innovation. With their unique features tailored for various user needs, these models present an excellent choice for anyone looking for performance, portability, security, or gaming capabilities. Whether for business, creativity, or leisure, Lenovo consistently provides quality and reliability in its laptop offerings.
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