Lenovo 6438, 6437, 6436, 6435 manual Serial-device problems, EasyStartup problems

Page 68

Serial-device problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

 

The number of serial ports that

1.

Make sure that:

are identified by the operating

 

v Each port is assigned a unique address in the Configuration/Setup Utility

system is less than the number

 

 

program and none of the serial ports is disabled.

of installed serial ports.

 

 

 

v The serial-port adapter (if one is installed) is seated correctly.

 

2.

Reseat the serial port adapter.

 

3.

Replace the serial port adapter.

 

 

 

 

A serial device does not work.

1.

Make sure that:

 

 

 

v The device is compatible with the server.

 

 

v The serial port is enabled and is assigned a unique address.

 

 

v The device is connected to the correct connector (see “Rear view” on page

 

 

 

28).

 

2.

Reseat the following components:

 

 

a.

Failing serial device

 

 

b.

Serial cable

 

3.

Replace the following components one at a time, in the order shown, restarting

 

 

the server each time:

 

 

a.

Failing serial device

 

 

b.

Serial cable

 

 

c. (Trained service technician only) System board

 

 

 

 

EasyStartup problems

Table 5. EasyStartup DVD

vFollow the suggested actions in the order in which they are listed in the Action Column until the problem is resolved.

vSee the Hardware Maintenance Manual on the Documentation DVD to determine which components are customer replaceable units (CRU’s) and which fields are field replacable units (FRU’s).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

The EasyStartup DVD

v Make sure that the server supports the EasyStartup program and has a startable

will not start.

(bootable) CD or DVD drive.

 

v If the startup (boot) sequence settings have been changed, make sure that the CD or

 

DVD drive is first in the startup sequence.

 

v If more than one CD or DVD drive is installed, make sure that only one drive is set as

 

the primary drive. Start the CD from the primary drive.

 

 

The ServeRAID Manager

v Make sure that the hard disk drive is connected correctly.

program cannot view all

v Make sure that the SAS hard disk drive cables are securely connected.

installed drives, or the

 

operating system cannot

 

be installed.

 

 

 

54ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide

Page 67 Page 69
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Contents Installation Guide Page Installation Guide Page Contents Page Safety Page To Connect To Disconnect Do not Safety Statement Safety Page Introduction Hardware and software requirements Features and specifications Drives Major components of the server Inch models Dimm System board 13 Operator information panel assembly System-board optional-device connectors Page Installing optional devices Installation guidelinesWorking inside the server with the power on System reliability guidelinesHandling static-sensitive devices Removing the coverInstalling a memory module Installing a hard disk drive Installing a simple-swap Serial ATA hard disk drive Installing a hot-swap hard disk drive Installing an adapter Expansion-slot cover Page Adapter bracket Installing an IBM Remote Supervisor Adapter II SlimLine Mounting bracket Completing the installation Installing the cover Connecting the cablesUpdating the server configuration RearServer controls, LEDs, and power Front viewRear view Turning off the server Server power featuresTurning on the server Page Configuring the server Using the ThinkServer EasyStartup program Using ThinkServer EasyManage products Using the Configuration/Setup Utility program Using the LSI Logic Configuration Utility programUsing the baseboard management controller Configuring the Gigabit Ethernet controllersPage Post beep codes Solving problemsDiagnostic tools overview Post error codes Documentation DVDDefault Settings, and save Maintenance Manual on Abbreviated list of Post error codes Only Replace Abbreviated list of Post error codes Abbreviated list of Post error codes Troubleshooting tables CD or DVD drive problemsPage Intermittent problems USB keyboard, mouse, or pointing-device problemsPage Memory problems Microprocessor problemsMonitor problems Solving problems Optional-device problems Power problems Serial-device problems EasyStartup problemsSoftware problems Universal Serial Bus USB device problems Video problemsBefore you call Using the documentationAppendix A. Getting help and technical assistance Page Using other services Purchasing additional services Lenovo product servicePage Appendix B. Notices Trademarks Important notesWaste electrical and electronic equipment Weee notices Battery return program For the European UnionGerman Ordinance for Work gloss statement Industry Canada Class a emission compliance statementGerman Class a compliance statement Avis de conformité à la réglementation dIndustrie CanadaEuropean Union EMC Directive conformance statement Appendix B. Notices Page Index SAS SataSAS Index Page Page Part Number 46U0855
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6435, 6436, 6437, 6438 specifications

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