Lenovo T545 manual Further Help, Service and support, Call IBM HelpCenter US call

Further Help

i If possible, stay by your computer. Your Technical

Support Representative may wish to go through the problem with you during the call.

i More help, late-breaking news and details of the

latest accessories for these products may be found on the worldwide web at:

http://www.pc.ibm.com/us/ accessories

Information about the Video Electronics Standards Association can be found on the worldwide web at :

http://www.vesa.org

i Be sure to read the Safety Information at the front of this user guide before carrying

out changes to stands or cables.

Machine Name – T545H Color Monitor

Warranty Period – Three (3) Years

See the IBM Statement of Limited Warranty included in this publication for IBM’s warranty terms and conditions.

The IBM Machine Warranty worldwide Web site at http://www-1.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM’s Limited Warranty for IBM Machines, a Glossary of IBM definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also available on this site in 29 languages via pdf files.

Service and support

With the original purchase of an IBM machine, you have access to extensive support coverage. During the IBM machine warranty period, you may call IBM or your reseller for problem determination assistance under the terms of the IBM Statement of Limited Warranty. You may seek help as follows:

Call IBM HelpCenter ® .

In the US call 1-800-772-2227

In Canada (Toronto only) call 416-383-3344 (all others) call 1-800-565-3344

In other countries, contact your dealer, retailer, or other IBM authorized servicer. Before calling, please have available as much of the following information as possible:

1.Type, model and serial number from the label on the back of your monitor.

2.Purchase receipt.

3.Description of problem.

4.computer type and model.

5.System configuration (hardware fitted etc.).

6.System BIOS version number.

7.Operating System and version number.

8.Display driver version number.

If possible, stay by your computer system. Your technical support representative might want to go through the problem with you during the call.

Removing the stand and cables

Alternative stands for your IBM Flat Panel Monitor may be available from specialist suppliers.

This product is equipped with mounting facilities that conform to the VESA Flat Panel Monitor Physical Mounting Interface Standard (FPMPMI).

This product is shipped with the signal cable and the power cord attached

to the monitor. If you want to use other cables for reasons such as having the monitor wall-mounted, follow the instructions below:

1.Disconnect the power cord from the wall outlet.