Lenovo 4428-AB1 manual Troubleshooting, Problem Possible cause Suggested action Reference

Page 18

Table 3-1. Monitor specifications for type-model 4428-AB1(continued)

Humidity

Operating

10% to 80%

 

Storage

5% to 95%

 

Shipping

5% to 95%

 

 

 

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2. Troubleshooting

Problem

Possible cause

Suggested action

Reference

 

 

 

 

The words Out

The system is set

v If you are replacing an

“Selecting a supported

of Rangeare

to a display

 

old monitor, reconnect

display mode” on page

shown on the

mode which is

 

2-5

 

it and adjust the

screen, and the

not supported by

 

 

 

display mode to within

 

power indicator

the monitor.

 

 

 

the specified range for

 

is flashing blue.

 

 

 

 

 

 

 

your new monitor.

 

 

 

 

 

 

 

 

 

v

If using a Windows

 

 

 

 

 

system, restart the

 

 

 

 

 

system in safe mode,

 

 

 

 

 

then select a supported

 

 

 

 

 

display mode for your

 

 

 

 

 

computer.

 

 

 

 

v If these options do not

 

 

 

 

 

work, contact the

 

 

 

 

 

Customer Support

 

 

 

 

 

Center.

 

 

 

 

 

The image

The video signal

Be sure the signal cable is

“Connecting and turning

quality is

cable is not

firmly plugged into the

on your monitor” on

unnacceptable.

connected with

system and monitor.

page 1-3

 

the monitor or

 

 

 

 

system

 

 

 

 

completely.

 

 

 

 

 

 

 

 

The color

Select another color

“Adjusting your monitor

 

settings may be

setting from the OSD

image” on page 2-3

 

incorrect.

menu.

 

 

 

 

 

 

The automatic

Perform automatic image

“Adjusting your monitor

 

image setup

setup.

image” on page 2-3

 

function was not

 

 

 

 

performed.

 

 

 

 

 

 

 

 

 

The power

v

The monitor’s

v

Be sure the power cord

“Connecting and turning

indictator is not

 

power switch

 

is connected properly.

on your monitor” on

lit and there is

 

 

page 1-3

 

is not

v Be sure the outlet has

no image.

 

 

 

switched on.

 

power.

 

 

 

 

 

 

v

 

 

 

 

The power

v Power on the monitor.

 

 

 

cord is loose

v

Try using another

 

 

 

or

 

 

 

 

power cord.

 

 

 

disconnected.

 

 

 

 

v

Try using another

 

 

v

There is no

 

 

 

electrical outlet.

 

 

 

power at the

 

 

 

 

 

 

 

 

 

outlet.

 

 

 

 

 

 

 

 

 

3-2Flat Panel Monitor User ’sGuide

Image 18
Contents Page Product numbers First Edition December Copyright Lenovo All rights reservedContents Safety information Shipping contents Getting startedAttaching the base and handling your monitor Types of adjustments Product overviewUser controls Setting up your monitor Connecting and turning on your monitorCable lock slot 4Flat Panel Monitor User ’sGuide Registering your option Adjusting and using your monitor Comfort and accessibilityArranging your work area Accessibility information Quick tips for healthy work habitsAdjusting your monitor image Using the direct access controlsUsing the On-Screen Display OSD controls OSD Icon on Main Menu Submenu Description Selecting a supported display mode Understanding power management Restoring State Power Indicator Screen Operation ComplianceAddressability Refresh rate Caring for your monitor Detaching the monitor standMonitor specifications Reference informationTroubleshooting Problem Possible cause Suggested action ReferenceManual image setup Manually installing the monitor driver Installing the monitor driver in Windows XP Getting further help Service parts Telephone technical support Appendix A. Service and SupportOnline technical support Worldwide telephone list2Flat Panel Monitor User ’sGuide Appendix A. Service and Support A-3 4Flat Panel Monitor User ’sGuide Appendix B. Notices Trademarks