Toshiba 3510C Simple Troubleshooting, Equipment does not start, Paper jamming occurs frequently

Simple Troubleshooting

Check the following items and, if the problem still occurs, call your service representative for assistance.

Equipment does not start

Item to be checked	Countermeasure	Reference page
Is the power cord plug securely	Insert the power cord plug until it	-
inserted in the outlet?	comes to a stop.
Is the front cover firmly closed?	Close the cover properly.	P.28 “Description of Each
		Component”

Paper jamming occurs frequently

Item to be checked	Countermeasure	Reference page
Does the message: “Check	Match the size of the paper	P.354 ““Check paper size set-
paper size setting on control	placed in the drawer or on the	ting on control panel for drawer
panel for drawer N (Bypass)”	bypass tray and the one regis-	N””
appear?	tered to the equipment.
Does the paper placed exceed	Remove some of the sheets of	P.53 “Placing paper in the
the line indicated inside of the	paper and place them with the	drawer”
side guide?	paper height not exceeding the
	line indicated.
Is the space between the side	Keep an appropriate space	P.53 “Placing paper in the
guide of the drawer or the	between the side guide and	drawer”
bypass tray and the paper too	paper, and then place paper
narrow/wide?	straight along the side guide.
Has all of the jammed paper	Since the jammed paper may not	P.305 “Jam Symbols”
removed?	be easily found, follow the guid-
	ance shown on the touch panel.

Display does not change when buttons or icons are pressed

Item to be checked	Countermeasure	Reference page
Is the equipment in the energy	Press the [ENERGY SAVER /	P.49 “Energy Saving Mode”
saving mode (Automatic energy	SHUTDOWN] or [START] button
saving mode)?	on the control panel to clear the
	mode. (It takes a while for the
	equipment to become ready.)
Is the power OFF because the	Press the [START] button to	See the [User Function Guide]
weekly timer functions?	return the power ON.
When the use of the equipment	Key in the correct department	P.43 “When department or
is managed under department	code.	user management is used”
management, is the correct
code entered?
When the use of the equipment	Enter the user information cor-	P.43 “When department or
is managed under user manage-	rectly.	user management is used”
ment, is the correct information
entered?
Is the “Warming up” message	Wait until the equipment	P.42 “Turning power on”
displayed?	becomes ready.

Simple Troubleshooting 369