Maintenance | Toshiba 3510C guide

MAINTENANCE

This chapter describes the maintenance procedures for high-quality copy output, and how to troubleshoot.

Daily Inspection	368
Simple Troubleshooting	369
Equipment does not start	369
Paper jamming occurs frequently	369
Display does not change when buttons or icons are pressed	369
Functions cannot be set	370
Image density is too low	370
Image density is too high	370
Image trouble	370

Image 369

Toshiba 3510C manual Maintenance, Daily Inspection 368 Simple Troubleshooting 369

Contents

Operators Manual for Basic Functions EPA Energy Star MFD USE of Recycled Paper in the Copier Regulatory Information Lineup of Our Manuals Scanning Guide Network Administration GuideFiling Guide User Management Guide Before Reading This Manual Precautions in this manual Trademarks Description of original/paper direction Contents 102 101112 126 149 Continuous feed mode 197Monocolor copying 152 Hue 153 Saturation 154 157 202 200206 208 Replace Toner Bag Symbol 303 Jam Symbols 305 Error Code 284Call Service Symbol 326 Confirming Scan Job Status 272 Log List 273 Daily Inspection 368 Simple Troubleshooting 369 Time for Slit glass and Main charger cleaning 332Check staple cartridge 336 346 387 Specifications & Options Contents Toshiba Quality is Second to None Supplies / Parts TonerGeneral Features of the e-STUDIO2500c/3500c/3510c Features of the e-STUDIO2500c/3500c/3510c Features of the e-STUDIO2500c/3500c/3510c When installing or moving General Precautions General Precautions Other points When using the Multifunctional Digital Color Systems General Precautions Position of Certification label, etc When handling supplies During maintenance or inspection Poration Disclaimer Notice Forgery Prevention Function/Storage of Color Copies Forgery prevention functionStorage of color copies Preparation 1- Turning Power On/Off Preparation 2- Setting Copy PaperDescription of Each Component Front / Right side Description of Each ComponentReversing Automatic Document Feeder Optional, MR-3018 Bypass tray Connector for USB storage device Power switchController interface connector Paper feed cover optional Platen sheet Left side / Inner sideOriginal glass Touch panel Slit glass cleaner Charger cleanerTouch panel contrast adjustment dial Toner bag Configuration of options Hole Punch Unit MJ-6101 Saddle Stitch Finisher MJ-1030Hole Punch Unit MJ-6004 Work Table KK-3511 Control panel Error lamp Access buttonInterrupt button JOB Status button When fixing the angle of the control panel Fit the latches of the stopper Hole of the position B Touch panel Message displayTouch-buttons Description of Each Component Clearing functions selected Adjusting the contrast of the touch panel Enter Setting letters Preparation 1- Turning Power On/Off Turning power onWhen Erasing Data appears When department or user management is used When copying is finishedDepartment management User management Preparation 1- Turning Power On/Off Black Displaying the available number of copies Turning power off Shutdown Press the User Functions button on the control panel Energy Saving Mode Sleep ModeAutomatic Energy Save To cancel the energy saving mode Preparation 2- Setting Copy Paper Acceptable copy paperFeeder Paper type Paper size Maximum sheet capacity Paper type Toshiba recommendations/Manufacturer Mode Recommended paperHandling and storing paper Placing paper in the drawer Setting copy paper size changeSide guide to unlock it Push the arrow part right side Push the arrow part left side to lock the side guide Place paper in the drawers Preparation 2- Setting Copy Paper 59, press the paper type button Changing the setting of paper size Setting the drawer for special uses Drawer for special usesPaper type Purpose Indication Reference Preparation 2- Setting Copy Paper Clearing the drawer for special uses Pull out the Large Capacity Feeder carefully Placing paper in the Large Capacity Feeder optionalPlace paper in a and B Push the drawer of the Large Capacity Feeder straight into Making Copies Setting OriginalsBypass Copying Proof Copy Acceptable originals Setting Originals Maximum number of sheets for scanning Placing originals on the glass Sheet originals Book-type originals Use types of original 9 and 10 shown below with extra care Place the originals straight along the side guides Continuous feed mode If there are more originals, set them in the same way Single feed mode Setting Originals Initial Default settings Initial Default settingMaking Copies Place the originals Press the Start button Placing an original on the original glass Place the originals Making Copies Stopping the copying operation Control panel during scanningPress the Stop button on Scanning the next originals during copying Auto job start Confirming and canceling auto job Confirming auto job and canceling job in waitingCanceling auto job Page Paper size Procedure Bypass CopyingBypass copying Place the originals Paper you have set on the tray is other than plain paper Bypass Copying Press the Start button on the control panel Bypass Copying Bypass copying on standard size paper step Place the original on the original glass Bypass copying on non-standard size paper Using the digital keys Recalling dimensions registered in the memory Registering non-standard size in the memory Proof Copy Change the settings as required Page Selecting Finishing Modes 112 Original Mode 135 Copy Density Adjustment 137Duplex Copying 126 Paper Selection Paper Selection Automatic Paper Selection APSPlace paper in the drawers Place the originals When automatic paper selection is not selected Manual paper selection Place the originals face up Press the Start button Press the Full COLOR, Black or Auto Color button Switching Color Mode Automatic Magnification Selection AMS Enlargement and Reduction Copying Press the AMS button Place the originals Specifying both original size and copy size separately Press the Other button Using the zoom buttons or the one-touch zoom buttons Zoom / buttonsOne-touch zoom buttons Press the Start button Place the original in a landscape direction Specify the original size Press the Custom button Key in the original size When placing photo originals in other sizes Press the Enter button Type of finishing mode Selecting Finishing ModesStitch Punch Name of each part in the Finisher optional Sort/Group copying Press the Sort or Group button Rotate sort mode Press the Rotate Sort button Staple sort mode Saddle Stitch Finisher MJ-1030/Finisher MJ-1101 Maximum number of sheets for stapling Image Direction Magazine sort & saddle stitch mode booklet mode Place paper in the drawers Select the paper size Available conditions for saddle stitching Paper weight Saddle stitch tray loading capacity Press the Hole Punch button Hole punch mode optional Number of punch holes Available paper sizes Hole diameter Number of punch holes and available paper sizes Press the Manual-stapling button Manual stapling MJ-1101 only Release the paper and press the Manual-stapling button Specification Duplex Copying Sided original 1-sided copy default setting at installation Sided original 2-sided copy Press the simplex/duplex button on the basic menuPress the 1 2 Duplex button Press the 2 2 Duplex button Sided original 1-sided copy Book-type original 2-sided copy Select the book copying type Open and place the first pages on the original glass Select LT copy size Scanned pages will be copied For setting image shift, see Full color Original ModeBlack Auto color Full color Black Auto color Automatic copy density mode Copy Density Adjustment Manual copy density mode Monocolor copying 152 Hue 153 Saturation 154 146149 Color Balance Ymck Adjustment Canceling the color balance adjustment Canceling RGB adjustment RGB AdjustmentBalance. Then press the Enter button Button of the color to obtain the desired color One-Touch Adjustment Canceling the background adjustment Background Adjustment Sharpness Twin Color Selectable Twin Color 2-Color Copy Twin Color 2-Color Copy Twin Color 2-Color Copy RED & Black Canceling color balance adjustment Twin Color 2-Color Copy Red/Black area adjustment Red color balance adjustment Monocolor copying Hue Canceling hue adjustment Saturation Canceling saturation adjustment 163 157165 167 202 200197 198 Image Shift Creating a right or left marginImage Shift button Then press the Enter button Press the Left or Right button Press the TOP or Bottom button Creating a top or bottom margin Press the Enter button Creating a bookbinding margin Press the Enter button Edge Erase Press the Start button Touch panel Book Center Erase Place a book original on the original glass Dual Dual 2IN1 / 4IN1 170 2IN1 / 4IN1 Press the 1 Side or 2 Side button Select the paper type Magazine SortExample of copying a 12-page document Example of copying with the Saddle Stitch Finisher optional Button Trimming / Masking Editing Editing Press the Start button Mirror image Editing buttonPress the Mirror button Press the NEG/POS button Negative/Positive reversal XY Zoom Press the SET button. Then set the reproduction ratio for Y Cover Sheet Place the cover sheetPlace paper other than cover paper in the drawers Sheet button Press the Start button Place the special sheets of paper Sheet Insertion Press the Copied or Blank button Press the Start button Time Stamp Number Press the Start button JOB Build Place the originals of the 1st job After all the originals have finished being scanned, confirm Number of copies on the menu and change if needed Press the JOB Finish button on the basic menu Image Direction Press the Enter button Book Tablet Press the ADF button ADF / Sadf Press the Sadf button Place the originals one by one Full Image Press the Start button Press the Edit button to enter the edit menu. Then press Image Repeat Image Repeat Turn over the original Deleting Folders or Documents 226 Filing Filing Public boxUser box Filing Creating User Boxes Press the BOX Name button, and then enter the box name Key in the password in Retype Password User box is created Changing Data of User Boxes Enter the new box name Box settings are updated Deleting User Boxes Box is deleted Storing Documents in e-Filing When the password entry menu is displayed To store the document in the folder Storing Documents in e-Filing Press the Start button Printing the whole document Printing Stored Documents Select the document to be printed Press the Print buttonTo stop printing a stored document during the operation Key in the number of the first Test printing Printing the stored document after changing the settings Set the printing modes as required Deleting Folders or Documents To delete a document in the folder Perform deletionPage 232 Template 230246 Recalling Templates 254 Template in Useful Template Template Template using the scanning function Button Function *1 Template using the copying function Button Function *1Template using the e-Filing function Button Function *1 Registering User Groups and Templates Registering a template in the public template groupSet every function you want to include in the combination Letter entry menu is displayed Registering User Groups and Templates Registering User Groups and Templates Registering User Groups and Templates Press the Save button Registering the new user group Press the Name button, and then enter the user group name Regis Registering a template in the user group Press the Enter button Registering User Groups and Templates Registering User Groups and Templates Press the Save button Changing the data of a user group Changing Data of User Groups and Templates Press the Enter button Data of the user group are changed Changing the data of a template When the user group is selected Changing Data of User Groups and Templates Changing Data of User Groups and Templates Data of the template are changed Recalling Templates When recalling a template in a public group Press the desired template button When recalling a template in a user group Press the Enter button Press the Start button Deleting a user group Deleting User Groups or Templates Delete OK? appears. Press the Delete button Deleting a template Deleting User Groups or Templates When the user group is selected Selected template is deleted Page Job Status 266 Confirming Print Job Status 267 Error Code 284Confirming Scan Job Status 272 Log List 273 Print Status Display 281 Job Status Print jobs Confirming Print Job StatusDisplaying print job list Press the JOB Status but- ton on the control panel Delete button Deleting print jobs When using department codes Displaying invalid queuesPress the Invalid button Keying in correct department code to print Then press the Delete button Deleting invalid print jobs Deleting scan job Confirming Scan Job Status Log List Confirming job history in log list Print log Journal Send log Receive log Scan log Press the Send or Receive or Scan button on the log menu Registering into address book from log listsFollowing information can be registered from the Send log Following information can be registered from the Scan log First Name or Last NAME, and either of FAX NO. or E Press the Entry button Printing journals send/receive log list Press the Send or Receive button on the log menuPress the Journal button Print Status Display Releasing print job errorsPress the blinking JOB STA- TUS button Start button Printing by placing appropriate size of sheets in the drawer Print Status Display Fax / Internet Fax Error code Problem What to do Error Code Error code Problem What to do 300, or 400 x 400 dpi Scan Job Error code Problem What to do Save as File Contact your service representative Printer RFC related Error code Problem What to do Error Code Page Replace Toner Cartridge Symbol 296 Blinking Graphic Symbols 294Replace Toner Bag Symbol 303 Jam Symbols 305 Blinking Graphic Symbols Drawer Display on the Touch Panel When the black toner runs out Replace Toner Cartridge SymbolWhen the yellow, magenta or cyan toner runs out When more than one color of toner runs out Recommendation for original toner Replacing the toner cartridge Cleaning the slit glasses Slit glass cleaner is placedInside the front cover. Press Remove the cap Install the cap Cleaning the chargers Insert the charger cleaner straight until it stops Replace Toner Bag Symbol Open the front cover Pull the toner bag out care- fullyRemove lids from the side of the toner bag Replace Toner Bag Symbol Jam Symbols Misfeed in the Reversing Automatic Document Feeder optionalRaise the lever, and then open the upper cover Transport guide, and then Remove the original under the guide plateRaise the guide plate under Document Feeder Open the cover Remove any misfed paper Misfeed in drawer feeding area Close the cover Misfeed in the Large Capacity Feeder optional Misfeed in the Paper Feed Pedestal optional Misfeed on the bypass trayPull out misfed paper on the bypass tray Misfeed in the automatic duplexing unit Misfeed in the jam releasing coverOpenunit. the automatic duplexing Misfeed in the fuser unit Open the jam releasing cover Jam Symbols Close the Bridge unit cover Misfeed in the Bridge Unit optional Paper misfeed at the upper tray When installing the Hole Punch Unit optional MJ-6101 Paper misfeed at the lower tray Close the cover of the Bridge Unit Close the upper tray Jam Symbols When installing the Hole Punch Unit optional MJ-6101 Open the front cover of the Hole Punch Unit Raise the Hole Punch Unit, Misfeed in the Saddle Stitch Unit optional Jam Symbols Jam Symbols Call Service Symbol Toner near Empty 329 Time for periodic maintenance 353332 Check staple cartridge 336 364 Reboot the machine 365 Press the User Functions button Toner near Empty When this Message Appears Press the Finish button Press the YES button Replaced Time for Slit glass and Main charger cleaning Cleaning the slit glassOpen the front cover Remove the cap Install the cap Cleaning the chargers Finisher optional MJ-1101 Check staple cartridge Install the staple cartridge onto StaplerClose the front cover of finisher Finisher optional MJ-1030 Install a new staple case into the staple cartridge Check staple cartridge in the Saddle Stitch Unit Saddle Stitch Unit towardPull the handle of the stapler Installtridge.the new staple car Take out the empty staple car- tridgeClose the front cover of the finisher Examine stapler Do not touch the stapling area. The stapler could injure you Remove any jammed staples Close the front cover of the finisher Ready Check Stapler Examine stapler in the Saddle Stitch Unit Push the knob 2 to return it to Its original position Close the front cover of the finisher Follow steps 1 to 6 Ready Check Saddle Stitch StaplerDle Stitch Unit Check the following 2 items to perform test stapling Hole Punch Unit optional MJ-6101, MJ-6004 Ready Hole Punch Dust BIN is Full Power Failure Time for periodic maintenance Check paper size setting on control panel for drawer N During copying using a drawer Message on the touch panel Place the paper removed in in the drawerPress the drawer button corresponding to the one mentioned Check paper size setting on control panel for drawer N Page Check paper size setting on control panel for drawer N Job is resumed Check paper size setting on control panel for drawer N Press the JOB Status but- ton on the control panel Cannot print this paper size Select the other drawer Cannot print this paper type Set the other paper type Reboot the machine Page Daily Inspection 368 Simple Troubleshooting 369 Maintenance Daily Inspection Display does not change when buttons or icons are pressed Simple TroubleshootingEquipment does not start Paper jamming occurs frequently Image density is too low Functions cannot be setImage density is too high Image trouble Simple Troubleshooting Page Image Quality Adjustment Combination Matrix 384 Combination Matrix 1/2 382 Combination Matrix 2/2 383Combination Matrix 1/2 384 Combination Matrix 2/2 385 OPC STUDIO2500c/3500c/3510c Specifications Media type Continuous copying speed e-STUDIO2500cPaper size Feeder Black Color White Full COLOR, Twin COLOR, Mono COLOR, Image Smoothing Reversing Automatic Document Feeder Specifications of OptionsLarge Capacity Feeder Paper Feed Pedestal 1 drawer type Tray loading capacity of Finisher MJ-1101 Finisher MJ-1101Upper Tray Lower Tray Tray loading capacity of Saddle Stitch Finisher MJ-1030 Saddle Stitch Finisher MJ-1030MJ-1030 with mixed paper not loaded MJ-1030 with mixed paper loaded Hole Punch Unit MJ-6101 Series Hole Punch Unit MJ-6004 SeriesBridge Unit Packing List Combination Matrix 1/2 Copying Function Combination Matrix Combination Matrix 2/2 Image Quality Adjustment Combination Matrix Image Quality Adjustment Combination Matrix Black Full color Auto color Smoothing Image Color Page Numerics Index 32, 112, 338 276 240 FC-2500C/3500C/3510C/GA-1210 OME06014200 With GA-1210