Sylvania 6427GG owner manual Miscellaneous, Troubleshooting Guide

MISCELLANEOUS

TROUBLESHOOTING GUIDE

Before calling for service, check the following chart again.

Symptom		Remedy
	No power	• Be sure the Power cord is connected to outlet.
		• If a power failure occurs, unplug the power cord for 30
		minutes to allow the unit to reset itself.
	No picture or sound	• Check if the power is on.
		• Check the outlet connection.
		• Check the antenna or cable connection to the main unit.
		• When the outside antenna is used, check the wire condi-
		tion and connection.
		• Try to view other channels. It may be the problem on the
		broadcasting station.
		• Turn off the power and wait for about 1 minute, then turn
		it on again.
	No color	• Check the antenna or cable connection to the main unit.
		• When the outside antenna is used, check the wire condi-
		tion and connection.
		• Try to view other channels. It may be the problem on the
		broadcasting station.
		• Adjust the color in the MENU screen.
	Sound OK, Picture Poor	• Check the antenna or cable connection to the main unit.
		• When the outside antenna is used, check the wire condi-
		tion and connection.
		• Electric waves may be interfered due to the electric appli-
		ances, etc. nearby.
		• Adjust CONTRAST and BRIGHT in the MENU screen.
		• Try to view other channels. It may be the problem on the
		broadcasting station.
	Picture Distorted	• When the outside antenna is used, check the wire condi-
		tion and connection.
		• Try to view other channels. It may be the problem on the
		broadcasting station.
	Weak Picture	• Check the antenna or cable connection to the main unit.
		• When the outside antenna is used, check the wire condi-
		tion and connection.
		• Adjust CONTRAST and BRIGHT in the MENU screen.
		• Try to view other channels. It may be the problem on the
		broadcasting station.
	Lines or Streaks in Picture	• When the outside antenna is used, check the wire condi-
		tion and connection.
		• Electric waves may be interfered due to the electric appli-
		ances, etc. nearby.
		• Try to view other channels. It may be the problem on the
		broadcasting station.
	Picture blurred	• When the outside antenna is used, check the wire condi-
		tion and connection.
		• Try to view other channels. It may be the problem on the
		broadcasting station.
	Ghosts in picture	• Check the antenna or cable connection to the main unit.
		• When the outside antenna is used, check the wire condi-
		tion and connection.
		• Electric waves may be interfered due to the electric appli-
		ances, etc. nearby.
		• Try to view other channels. It may be the problem on the
		broadcasting station.

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