Pioneer VSX-919AH-S manual Additional information Chapter, Troubleshooting, Power

Additional information 12

Chapter 12:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair work.

Note

•If the unit does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions.

Power

Symptom	Remedy
The power does not turn on.	• Make sure that the power cord is plugged in to an active power outlet.
	• Try disconnecting from the power outlet, then plugging back in.
	• The unit may have been switched on using the wrong voltage setting. Make
	sure you switch the VOLTAGE SELECTOR on the rear panel to the right voltage
	for your country or region, then reset the unit (page 71) before switching on
	again.
Power cannot be turned off.	• Set the remote control’s MULTI-ZONEoperation selector switch to ZONE 2,
(ZONE 2 ON is displayed.)	then press  RECEIVER to switch the ZONE 2 off.
The receiver suddenly	• Check that there are no loose strands of speaker wire touching the rear panel
switches off or the PHASE	or another set of wires. If so, re-attach the speaker wires, making sure there are
CONTROL indicator blinks.	no stray strands.
	• The receiver may have a serious problem. Disconnect from the power and call
	a Pioneer authorized independent service company.

During loud playback the • Turn down the volume.

power suddenly switches off. • Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on page 81.

•Switch on the digital safety feature. While holding down ENTER on the front panel, press  STANDBY/ON to set this receiver to the standby mode. Use TUNE +/– to select D.SAFETY OFF, and then use PRESET +/– to select 1 or 2 (select D.SAFETY OFF to deactivate this feature). If the power switches off even with 2 switched on, turn down the volume. With 1 or 2 on, some features may be unavailable.

The unit does not respond	• Try switching the receiver off, then back on again.
when the buttons are	• Try disconnecting the power cord, then connect again.
pressed.

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