Troubleshooting

If the TSS-15 Home Theater Sound System does not work properly, refer to the table below. If the problem is not listed, or if the suggested remedy fails to resolve the problem, set the TSS-15 to Standby, disconnect the power cable from the wall outlet, and contact your Yamaha dealer.

Problem

Possible cause

Remedy

Refer to

page

 

 

 

 

 

 

 

 

The power cable is not connected

Make sure that the power cable is properly

11

 

properly.

connected to a suitable wall outlet.

 

 

 

 

 

 

 

A speaker cord has a short circuit so

Make sure that all speaker cords are

 

 

the amplifier protection system has

properly connected and check for any

9

 

turned the TSS-15 off automatically.

shorts.

 

 

 

 

 

 

The TSS-15 amplifier was exposed to

Set the TSS-15 to Standby, and then

 

 

disconnect the power cable from the wall

 

 

a strong external electrical shock,

 

 

outlet. Wait about 30 seconds, plug the

The TSS-15 turns itself off

such as lightning or excessive static

power cable in again, and then turn on the

 

as soon as it’s turned on.

electricity.

 

TSS-15.

 

 

 

 

 

 

 

 

 

The TSS-15 has been used at high

 

 

 

volume levels and the amplifier

Use the TSS-15 at a lower volume.

12

 

protection system has turned the

 

 

 

 

TSS-15 off automatically.

 

 

 

 

 

 

 

The TSS-15 amplifier is excessively

Wait a few minutes for the amplifier to cool

 

 

hot and the protection system has

 

down.

 

turned it off automatically.

 

 

 

 

 

 

 

 

 

Connections are incomplete.

Make sure that the speakers and other

9–10

 

components are properly connected.

 

 

 

 

 

 

 

 

 

Select the appropriate input.

 

 

The wrong input is selected.

If the DTS indicator is flashing, select

12

No sound can be heard.

another input, then select the previous

 

 

 

 

input.

 

 

 

 

 

 

The volume is set too low.

Turn up the volume.

12

 

 

 

 

 

The TSS-15 has been muted.

Press the [MUTE] button to unmute the

12

 

TSS-15.

 

 

 

 

 

 

 

One speaker outputs no

The speaker is not connected

Check the speaker connections.

9

sound.

properly.

 

 

 

 

 

 

 

The Auto listening mode is selected

 

 

 

and the audio source is stereo.

To use all speakers, select a Cinema DSP or

 

 

 

14–15

 

The Dolby Surround, Dolby Digital,

 

Dolby Pro Logic II listening mode.

Only the front speakers

or DTS source does not include

 

 

 

output sound.

surround channel information.

 

 

 

 

 

 

 

Digital audio signals with a sampling

 

 

 

rate above 48 kHz are output by only

 

the front speakers.

 

 

 

 

 

 

 

The center speaker’s volume level is

Use the remote control’s SP LEVEL

 

 

CENTER Up [+] button to increase the

12

The center speaker outputs

set to minimum.

level.

 

no sound.

 

 

 

 

 

Some multichannel sources do not

 

 

include center channel information.

 

 

 

 

 

 

 

The surround speakers

The surround speakers’ volume level

Use the remote control’s SP LEVEL SURR

12

output no sound.

is set to minimum.

Up [+] button to increase the level.

 

 

 

 

 

 

The subwoofer’s volume level is set to

Use the remote control’s SP LEVEL SW

12

The subwoofer outputs no

minimum.

Up [+] button to increase the level.

 

sound.

Some source material does not

 

include sub-bass sounds.

 

 

 

 

 

 

 

English

17

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Yamaha TSS-15 owner manual Troubleshooting, Center speaker outputs, Subwoofer outputs no