Pioneer VSX-919AH-S manual 12Additional information, No sound, your equipment on page

12Additional information

Symptom	Remedy
AMP ERR blinks in the	• The receiver may have a serious problem. Do not try switching the receiver
display, then the power	on. Contact a Pioneer authorized independent service company for help.
automatically switches off.
The ADVANCED MCACC
blinks and the power does
not turn on.
Power indicator flashes and	• There is a problem with the receiver’s power unit or fan. Try turning on the
power turns off.	power after 1 minute. If the same thing happens, the receiver is damaged.
	Unplug the receiver from the wall and call a Pioneer authorized independent
	service company. (Other symptoms may appear when the power is turned on.)
AMP OVERHEAT and the	• Allow the unit to cool down in a well-ventilated place before switching back
power indicator flash and the	on.
power turns off.	• Wait at least 1 minute, then try turning the power on again.
The Receiver suddenly power • The power unit is damaged. Unplug the receiver from the wall and call a
off or the blue indicator at the	Pioneer authorized independent service company.
center of the receiver flashes.

No sound

Symptom	Remedy
No sound is output when an	• Check the volume, mute setting (press MUTE) and speaker setting (press
input function is selected.	SPEAKERS).
No sound output from the	• Make sure the correct input function is selected.
front speakers.	• Check that the MCACC setup microphone is disconnected.
	• Make sure the correct input signal is selected (press SIGNAL SEL). Note that
	when PCM is selected, you won’t be able to hear any other signal format.
	• Check that the source component is connected properly (see Connecting
	your equipment on page 14).
	• Check that the speakers are connected properly (see Connecting the speakers
	on page 18).
No sound from the surround	• Check that the Stereo listening mode or the Front Stage Surround Advance
or center speakers.	mode isn’t selected; select one of the surround listening modes (see Listening
	in surround sound on page 52).
	• Check that the surround/center speakers are not set to NO (see Speaker
	Setting on page 94).
	• Check the channel level settings (see Channel Level on page 95).
	• Check the speaker connections (see Connecting the speakers on page 18).
No sound from surround	• Check that the surround back speakers are set to LARGE or SMALL (see
back speakers.	Speaker Setting on page 94).
	• Make sure surround back channel processing is set to SBch ON (see Using
	surround back channel processing on page 55).
	• If the source is Dolby Surround EX or DTS-ES with no flag to indicate 6.1
	compatibility, then with surround back channel processing set to SBch Auto,
	there will be no sound from the surround back speakers. In this case, set to
	SBch ON (see Using surround back channel processing on page 55).

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