Error code

Problem

What to do

1C61

Address book reading

Turn the power OFF and then back ON. Perform the job in error

 

failure

again.

 

 

Reset the data in the Address book and perform the job again.

 

 

If the error still occurs, contact your service representative.

1C62

Memory acquiring fail-

Turn the power OFF and then back ON. Perform the job in error

 

ure

again. If the error still occurs, contact your service representa-

 

 

tive.

1C63

Terminal IP address

Ask your administrator to set the IP address of the equipment.

 

unset

 

1C64

Terminal mail address

Ask your administrator to set the E-mail address of the equip-

 

unset

ment.

1C65

SMTP address unset

Ask your administrator to set the SMTP server address.

1C66

Server time time out

Check if the SMTP server is operating properly.

 

error

 

1C69

SMTP server connec-

Ask your administrator to set the login name or password of

 

tion error

SMTP server and perform the job again. Check if the SMTP

 

 

server is operating properly.

1C6A

HOST NAME error

Ask your administrator to check if there is an illegal character in

 

 

the device name. Delete the illegal character and reset the

 

 

appropriate device name.

1C6B

Terminal mail address

Ask your administrator to check if there is an illegal character in

 

error

the E-mail address of the equipment. Delete the illegal charac-

 

 

ter and reset the appropriate E-mail address, then perform the

 

 

job again.

1C6C

Destination mail

Check if there is an illegal character in the Destination E-mail

 

address error

address. Delete the illegal character and reset the appropriate

 

 

Destination E-mail address, then perform the job again.

1C6D

System error

Turn the power OFF and then back ON.

 

 

Perform the job in error again. If the error still occurs, contact

 

 

your service representative.

1C70

SMTP client OFF

Ask your administrator to enable the SMTP Client and perform

 

 

the job again.

1C71

SMTP authentication

Check if the SMTP authentication method, login name and

 

error

password are correct. If the SSL setting is enabled, check if the

 

 

setting and the port number of SSL correspond to those of the

 

 

server.

1C72

POP Before SMTP

Check if the settings of POP Before SMTP and POP3 are cor-

 

error

rect.

1C80

Internet Fax transmis-

Confirm the “Received Internet Fax Forward” settings.

 

sion failure when pro-

 

 

cessing E-mail job

 

 

received

 

1C81

Onramp Gateway

Confirm the mailbox settings.

 

transmission failure

 

1C82

Internet Fax transmis-

Confirm the “Received Fax Forward” setting.

 

sion failure when pro-

 

 

cessing Fax job

 

 

received

 

1CC0

Job canceling

Job was canceled.

1CC1

Power failure

Check if the power cable is connected properly and it is inserted

 

 

securely. Check if the power voltage is unstable.

3A10-3A12

MIME format error

Ask the sender to resend the E-mail in the MIME1.0 format.

3A20-3A22

E-mail process error

Ask the sender to resend the E-mail.

3A30

Partial E-mail timeout

Ask the sender to resend the E-mail, or change the Partial Wait

 

error

time setting.

3A40

Invalid partial E-mail

Ask the sender to resend the partial E-mail in the RFC2046 for-

 

received

mat.

Error Code 285

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Toshiba 3510C manual Error code Problem What to do