Your Additional Responsibilities

Where applicable, before service is provided, you agree to:

1.follow the service request procedures that your Service Provider specifies;

2.backup or secure all programs and data contained in the product;

3.provide your Service Provider with all system keys or passwords and sufficient, free, and safe access to your facilities to perform service; and

4.ensure that all information about identified or identifiable individuals

(″Personal Data″) is deleted from the product or that, with respect to any Personal Data that you did not delete, you are in compliance with all applicable laws.

Use of Personal Information

If you obtain service under this warranty, Lenovo will store, use, and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo will use this information to perform service under this warranty and to improve our business relationship with you. We may contact you to inquire about your satisfaction regarding our warranty service or to notify you about any product recalls or safety issues. In accomplishing these purposes, we may transfer your information to any country where we do business and may provide it to entities acting on our behalf. We may also disclose it where required by law.

What this Warranty Does not Cover

This warranty does not cover the following:

vuninterrupted or error-free operation of a product;

vloss of, or damage to, your data;

vany software programs, whether provided with the product or installed subsequently;

vfailure or damage resulting from misuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, or improper maintenance by you;

vdamage caused by a non-authorized service provider;

vfailure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request; and

vany technical or other support, such as assistance with ″how-to″questions and those regarding product set-up and installation.

This warranty is voided by removal or alteration of identification labels on the product or its parts.

Chapter 2. Lenovo Limited Warranty