The following services are available during the warranty period:
Problem determination
Trained personnel are available to assist you with determining a hardware problem and deciding what action to take to fix the problem.
Hardware repair
If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.
Engineering Change management
There might be changes that are required after a product has been sold. Lenovo will make selected Engineering Changes (ECs) that apply to your hardware available.
The warranty does not cover the following:
vReplacement or use of parts not manufactured for or by Lenovo or
vIdentification of software problem sources
vConfiguration of the Unified Extensible Firmware Interface (UEFI) as part of an installation or upgrade
vChanges, modifications, or upgrades to devices drivers
vInstallation and maintenance of network operating systems (NOS)
vInstallation and maintenance of application programs
Telephone numbers are subject to change without notice. The most
Country or Region | Telephone Number |
|
|
Africa | Africa: +44 |
| South Africa: |
| Central Africa: Contact the nearest Lenovo Business Partner |
|
|
Argentina | |
|
|
Australia | |
|
|
Austria | |
|
|
Belgium | |
|
|
Bolivia | |
|
|
Brazil | Calls made from within the Sao Paulo region (11) |
| Calls made from outside the Sao Paulo region |
| (Brazilian Portuguese) |
|
|
Bulgaria | |
| |
|
|
Chapter 1. Information resources | 3 |