Lenovo 1040, 1029, 1039 manual 1027

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Type(s) of

Machine

 

 

Warranty

Type

Country or Region of Purchase

Warranty Period

Service

 

 

 

 

1027

United States, Canada, Latin

Parts and labor - 1

1 and 2

 

America, Europe, Middle East,

year

 

 

Africa

 

 

 

 

 

 

 

Australia, New Zealand, Japan

Parts and labor - 1

1 and 2

 

 

year

 

 

 

 

 

1029

United States, Canada, Latin

Parts and labor - 3

1 and 2

 

America, Europe, Middle East,

years

 

 

Africa

 

 

 

 

 

 

 

Australia, New Zealand, Japan

Parts and labor - 3

1 and 2

 

 

years

 

 

 

 

 

If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors.

A warranty period of three (3) years on parts and one (1) year on labor means that Lenovo will provide warranty service without charge for:

a. parts and labor during the first year of the warranty period (or a longer period as required by law); and

b. parts only, on an exchange basis, in the second and third years of the warranty period. Your Service Provider will charge you for any labor provided in performance of the repair or replacement in the second and third years of the warranty period.

Types of Warranty Service

1. Customer Replaceable Unit (CRU) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovocom/CRUs. The

12Warranty and Support Information

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Contents Page Page ThinkServer Warranty and Support Information First Edition April Copyright Lenovo Contents Iv Warranty and Support Information Information resources DocumentationHelp and service Calling for serviceBefore you call Problem determination Hardware repairEngineering Change management Country or Region Telephone Number Country or Region Telephone Number Lenovo product service information for Taiwan L505-0010-01 04/2008 What this Warranty Covers How to Obtain Warranty ServiceWhat Your Service Provider Will Do to Correct Problems Replacement of a Product or PartWhat this Warranty Does not Cover Your Additional ResponsibilitiesUse of Personal Information Limitation of Liability Warranty Information Other RightsEuropean Economic Area EEA 1027 Customer Carry-In or Mail-In Service On-site ServiceCourier or Depot Service Product Exchange ServiceSuplemento de Garantía para México Customer Replaceable Units CRUs Warranty and Support Information Copyright Lenovo Turkish statement of compliance European conformance CE mark Trademarks