Qualcomm GSP-1600 manual Problem Solution

Page 72

Problem

Solution

 

 

 

 

 

Making calls

Rotate or fully extend the appropriate

 

antenna.

 

 

 

In Globalstar satellite mode, be sure

 

the satellite antenna has a clear view

 

of the sky.

 

 

 

Check that you selected the correct

 

service mode:

 

 

 

Globalstar: Press and hold *

 

to

 

 

 

 

 

display the mode menu, and press

 

abc 2 for Globalstar.

 

 

Cellular: Press and hold * to display the mode menu, and press

def 3 for Digital or ghi 4 for Analog.

Remove all service providers from the Prohibited List (see Erasing from Prohibited List, page 48).

If “Service Not Found” displays, check the auto preference and mode selection settings (see Auto Mode, page 50, and Manual Mode, page 49).

Check the signal strength indicator.

Check that the security module is properly installed. If the security module was removed, turn the phone off and on.

If “Calling is Restricted” displays, check the Restrict Phone setting under the Security menu.

64

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Contents Qualcomm Globalstar GSP-1600 Tri-Mode Phone User Guide Model Number CKABP0001 Iii Page Contents Messages Menu Troubleshooting Viii Contacting customer service Solving problemsGetting Started Understanding your phonePreparing for satellite calls Making satellite calls Making cellular calls Answering callsEnding calls Displaying your phone numberPhone features and keypad Phone BasicsPage Display indicators Security module Antenna basicsStandby mode Calling BasicsTurning the phone on Turning the phone offPower save mode Entering numbersMaking emergency calls Possible service provider services Redialing a callMuting a call Caller ID Menu Basics Accessing main menu Navigating and using menusPhone Book Menu Entering letters and other charactersTo enter pauses when entering numbers Entering pausesSaving entries To save entriesFinding entries Editing entriesTo find an entry Press optionsErasing entries Making entries secretViewing numbers To make an entry secret or nonsecretPrepending numbers Sending tonesSpeed dialing One-touch dialing To speed dial a phone numberTo one-touch dial a phone number Accessing call history list Call History MenuViewing call history details To access voice mail notifications Messages MenuVoice messages To access text messages Text messagesTo call your voice mail system To erase voice message notificationsStoring text messages To call back numbers in text messagesTo erase text messages Locking and unlocking text messages To avoid running out of memoryTo lock or unlock text messages Features Menu To access the scratchpadKey Guard ScratchpadPage Call Info Menu Last CallHome Calls Roam CallsResetting call counters Recent CallsAll Calls Security Menu Locking the phoneTo lock the phone To unlock the phoneRestricting the phone Entering a new lock codeEntering priority numbers Erasing call history list Erasing phone book entriesErasing SMS messages Resetting preferences To reset preferencesEntering PIN To enter your PINRinger Volume Preferences MenuSounds Ringer TypeEarpiece Volume Key Beep VolumeKey Beep Sound Display Key Beep LengthMute Stereo To set the key beep lengthBacklight BannerShow Time Auto Hyphen Manual HyphensTo set the time format To set auto hyphenGlobalstar Time Zone Service Change AlertsFade MinuteCalling New MessageAuto Answer To set the new message alertAuto Redial One-Touch DialAny-Key Answer Deep Sleep Send PINTo set deep sleep To exit deep sleepTo access status information System MenuStatus Service Provider Select To force the phone to reacquire serviceForce System Reacquisition VersionRegistering phone Viewing listsAdding to lists To view the Known, Preferred, or Prohibited ListsForce Service Provider Selection Editing listsErasing from Prohibited List To edit reorder or delete from the Preferred ListService Provider Manual ModeTerritory Auto Mode To manually select a modeTo set auto mode NAM Select To set Auto NAMTo set the NAM To set the systemPage Battery Care and Maintenance BatteryBattery care and charging Service Mode Talk Time Standby TimeBattery chargers Low batteryBattery removal Battery replacementPage Safety Information Exposure to radio frequency signalsAntenna care Phone operationDriving Electronic devicesPacemakers Hearing aidsAircraft Blasting areasPotentially explosive atmospheres For vehicles equipped with an air bagPage Accessories Hands-free car kit Troubleshooting Problem SolutionProblem Solution Abc Page Index Indicator Safety Stereo muting 37 system menu 45 auto mode
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