Qualcomm GSP-1600 manual Abc

Page 73

Problem

Solution

 

 

 

 

 

 

 

 

 

 

Receiving calls

Check that the phone is turned on.

 

Check that the ringer is loud enough.

 

Rotate or fully extend the appropriate

 

antenna.

 

 

 

 

 

In Globalstar satellite mode, be sure

 

that the satellite antenna has a clear

 

view of the sky.

 

 

 

 

 

Check that you selected the correct

 

service mode:

 

 

 

 

 

Globalstar: Press and hold *

 

to

 

 

 

 

 

display the mode menu, and press

 

abc 2

for Globalstar.

 

 

 

 

 

Cellular: Press and hold

*

 

to

 

 

 

 

 

display the mode menu, and press

 

def 3

for Digital or ghi 4

for Analog.

 

Remove all service providers from the

 

Prohibited List (see Erasing from

 

Prohibited List, page 48).

 

 

 

 

 

Check the signal strength indicator.

 

Check that the security module is

 

properly installed. If the security

 

module was removed, turn the phone

 

off and on.

 

 

 

 

 

 

 

 

 

Losing calls

In Globalstar satellite mode, be sure

 

that your satellite antenna is pointing

 

straight up when placed next to your

 

head and when using the keypad or

 

viewing the screen.

 

 

 

 

 

In Globalstar satellite mode, be sure

 

that the satellite antenna has a clear

 

view of the sky.

 

 

 

 

 

Rotate or fully extend the appropriate

 

antenna.

 

 

 

 

 

Check the signal strength indicator.

 

 

 

 

 

Remembering your lock code

Contact your satellite or cellular

or PIN (personal

service provider for the lock code for

identification number)

the Security menu or phone lock

 

feature.

 

 

 

 

 

Contact your cellular service provider

 

for the PIN used to make analog calls.

 

 

 

 

 

 

 

Troubleshooting

65

Image 73
Contents Qualcomm Globalstar GSP-1600 Tri-Mode Phone User Guide Model Number CKABP0001 Iii Page Contents Messages Menu Troubleshooting Viii Solving problems Contacting customer serviceGetting Started Understanding your phonePreparing for satellite calls Making satellite calls Answering calls Making cellular callsEnding calls Displaying your phone numberPhone Basics Phone features and keypadPage Display indicators Antenna basics Security moduleCalling Basics Standby modeTurning the phone on Turning the phone offEntering numbers Power save modeMaking emergency calls Redialing a call Possible service provider servicesMuting a call Caller ID Menu Basics Navigating and using menus Accessing main menuEntering letters and other characters Phone Book MenuEntering pauses To enter pauses when entering numbersSaving entries To save entriesEditing entries Finding entriesTo find an entry Press optionsMaking entries secret Erasing entriesViewing numbers To make an entry secret or nonsecretSending tones Prepending numbersSpeed dialing To speed dial a phone number One-touch dialingTo one-touch dial a phone number Call History Menu Accessing call history listViewing call history details Messages Menu To access voice mail notificationsVoice messages Text messages To access text messagesTo call your voice mail system To erase voice message notificationsTo call back numbers in text messages Storing text messagesTo erase text messages To avoid running out of memory Locking and unlocking text messagesTo lock or unlock text messages To access the scratchpad Features MenuKey Guard ScratchpadPage Last Call Call Info MenuHome Calls Roam CallsRecent Calls Resetting call countersAll Calls Locking the phone Security MenuTo lock the phone To unlock the phoneEntering a new lock code Restricting the phoneEntering priority numbers Erasing phone book entries Erasing call history listErasing SMS messages To reset preferences Resetting preferencesEntering PIN To enter your PINPreferences Menu Ringer VolumeSounds Ringer TypeKey Beep Volume Earpiece VolumeKey Beep Sound Key Beep Length DisplayMute Stereo To set the key beep lengthBanner BacklightShow Time Manual Hyphens Auto HyphenTo set the time format To set auto hyphenGlobalstar Time Zone Alerts Service ChangeFade MinuteNew Message CallingAuto Answer To set the new message alertOne-Touch Dial Auto RedialAny-Key Answer Send PIN Deep SleepTo set deep sleep To exit deep sleepSystem Menu To access status informationStatus To force the phone to reacquire service Service Provider SelectForce System Reacquisition VersionViewing lists Registering phoneAdding to lists To view the Known, Preferred, or Prohibited ListsEditing lists Force Service Provider SelectionErasing from Prohibited List To edit reorder or delete from the Preferred ListManual Mode Service ProviderTerritory To manually select a mode Auto ModeTo set auto mode To set Auto NAM NAM SelectTo set the NAM To set the systemPage Battery Battery Care and MaintenanceBattery care and charging Service Mode Talk Time Standby TimeLow battery Battery chargersBattery replacement Battery removalPage Exposure to radio frequency signals Safety InformationAntenna care Phone operationElectronic devices DrivingPacemakers Hearing aidsBlasting areas AircraftPotentially explosive atmospheres For vehicles equipped with an air bagPage Accessories Hands-free car kit Problem Solution TroubleshootingProblem Solution Abc Page Index Indicator Safety Stereo muting 37 system menu 45 auto mode
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