Hitachi CP-X2511N, CP-X3011N, CP-X4011N Troubleshooting, Related messages, Message Description

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Troubleshooting

Troubleshooting

If an abnormal operation should occur, stop using the projector immediately.

WARNING ►Never use the projector if abnormal operations such as smoke,

Troubleshooting

strange odor, excessive sound, damaged casing or elements or cables, penetration of liquids or foreign matter, etc. should occur. In such cases, immediately disconnect the power plug from the power outlet. After making sure that the smoke or odor has stopped, contact to your dealer or service company.

Otherwise if a problem occurs with the projector, the following checks and measures are recommended before requesting repair.

If this does not resolve the problem, please contact your dealer or service company. They will tell you what warranty condition is applied.

Related messages

When some message appears, check and cope with it according to the following table. Although these messages will be automatically disappeared around several minutes, it will be reappeared every time the power is turned on.

Message

Description

There is no input signal.

Please confirm the signal input connection, and the status of the signal source.

The USB TYPE B port is selected as the picture input source even if MOUSE is selected for USB TYPE B (￿51). Select USB DISPLAY in the dialog to project the picture input to the USB TYPE B port. In this case, you cannot use the simple mouse and keyboard function. Otherwise select other port for picture input.

Projector is waiting for an image file.

Check the hardware connection, settings on the projector and network-related settings.

The computer-Projector network connection might be disconnected. Please re-connect using “Connect button” of the “LiveViewer”. (￿Using the “LiveViewer” in the User's Manual - Network Guide)

The horizontal or vertical frequency of the input signal is not within the specified range.

Please confirm the specs for your projector or the signal source specs.

An improper signal is input.

Please confirm the specs for your projector or the signal source specs.

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Contents Trademark acknowledgment About this manualThank you for purchasing this projector CP-X2011N/CP-X2511N /CP-X3011N/CP-X4011NContents Checking the contents of package FeaturesProjector Part namesHOT Audio OUT L,R ports Control panel STANDBY/ON buttonRear panel 9 ~ USB Type a port LAN portDown button Volume + button Remote controlComputer button Arrangement Setting upOn a horizontal surface Suspended from the ceiling Arrangement About Plug-and-Play capability Connecting with your devicesVCR/DVD/Blu-ray Disc Computer Player Connecting with your devicesConnecting with your devices Monitor Microphone system SpeakersUSB storage Device Computer Access point Using the security bar and slot Connecting to a power supplyHitachi MAXELL, Part No.LR6 or R6P Remote controlInstalling the batteries About the remote control signalUsing as a simple PC mouse & keyboard Changing the frequency of remote control signalUSB port STANDBY/ON button Power on/offTurning on the power Turning off the powerTemporarily muting the sound Adjusting the volumeSelecting an input signal OperatingMY Source Press the MY Source / DOC. Camera button onComputer button Video buttonSearch button Searching an input signalFor an Hdmi signal Selecting an aspect ratioAdjusting the zoom and focus Adjusting the projectors elevatorAdjusting the position Using the automatic adjustment featureKeystone button Correcting the keystone distortionsMagnify ON/OFF button Using the magnify featureBlank button Temporarily freezing the screenTemporarily blanking the screen Freeze buttonAdvanced Menu Using the menu functionReset button Easy MenuIndication Meaning Indication in OSD On Screen DisplayNormal Cinema Dynamic Boardblack DescriptionDaytime Whiteboard Boardgreen Security ECO ModeMirror LanguageGamma Picture menuCustom MY Memory LOAD-1,LOAD-2,LOAD-3,LOAD-4 Presentation Theater OFFActive Iris SAVE-1, SAVE-2, SAVE-3, SAVE-4Aspect For a computer signalFor an Hdmi signal Image menuUSB Type B or Hdmi port PositionSize For a video signal and s-video signalFor a component video signal From the LAN, USB Type A, USB Type B or Hdmi portComponent Scart RGB Input menuTV Film OFF High MID LOWHdmi Format Video FormatHdmi Range Frame Lock Auto Sync on G OFFOn OFF Resolution Auto Keystone Setup menuKeystone Monitor OUT Normal ECONormal Hinvert Vinvert H&VINVERT Normal Saving480i@60 for COMPONENT, Computer IN1 or Computer IN2 Audio menuHigh LOW MIC VolumeHdmi Audio MIC LevelStart UP Screen menuEnglish Français Deutsch Español BlankMyScreen Capturing error has occurred. Please try againMyScreen registration is finished Message No Input is DetectedSync is OUT of Range Invalid Scan FreqUse the / buttons on the Screen menu to select Source MAP2 MAP1 CIRCLE2 CIRCLE1 DOT-LINE4 Test Pattern DOT-LINE1 DOT-LINE2 DOT-LINE3Channel Description Closed CaptionDisplay ModeUSB Type B port Option menuAuto Type B port OFFMouse USB Display USB Type BLamp Time Cancel OKMY Button Computer IN1 Computer IN2 LAN USB Type a X4011NGhost ServiceAuto Adjust FAN SpeedControl port KEY LockRemote Freq 1NORMAL 2HIGHParity Serial SettingsCommunication Type Baud RateTransmission Method Response Limit TimeInformation Factory ResetConfiguration Network menuDhcp Dynamic HostTime AddressMask DifferenceProjector Name AMX D.D MY ImagePresenter QuitPresentation Section Switching Guide Security menu If you have forgotten your passwordEnter the Security menu Turning off the MyScreen Password Turning on the MyScreen PasswordMyScreen If you have forgotten your PIN code PIN LockTurning on the PIN Lock Turning off the PIN LockTurning on the Transition Detector Transition DetectorTurning off the Transition Detector Turning on the MY Text Password MY Text PasswordTurning off the MY Text Password Writing MY TextSupported format Presentation toolsPC-LESS Presentation Supported storage mediaThumbnail mode Enter Input Setup menu for the selected imageOperating by buttons or keys DownOperating by the menu on the Thumbnail screen PC-LESS Presentation Down UP, Left DOWN, RightSlideshow mode Return Example of playlist.txt files PlaylistHardware and software requirement for computer USB DisplayUSB Port USB cable 1 piece Right-Click menu Image quality Keep PC resolutionOptimize Performance Transmission speedReplacing the lamp MaintenanceReplacing the lamp Type number DT01021Lamp warning High Voltage High Temperature High PressureType number MU06481 Filter set Cleaning and replacing the air filterCleaning and replacing the air filter Hitachi MAXELL, part number CR2032 or CR2032H Replacing the internal clock batteryCaring for the lens Caring for the cabinet and remote controlOther care Inside of the projectorRelated messages TroubleshootingMessage Description Related messages Internal temperature is risingOff Regarding the indicator lampsPower Lamp Temp IndicatorPower Lamp Temp indicator indicator indicator Description Resetting all settingsShutting the projector down Phenomenon Cases not involving a machine defect Signal source does not correctly workMode selected for Hdmi Audio is not suitable Signal cables are not correctly connectedVolume is adjusted to an extremely low level Audio SOURCE/SPEAKER setting is not correctFreeze function is working Color settings are not correctly adjustedColor Space setting is not suitable Projector is operating in Eco modeBridge NetworkSpecification SpecificationsEnd User License Agreement for the Projector Software Specifications

CP-X4011N, CP-X2511N, CP-X3011N specifications

The Hitachi CP-X3011N, CP-X2511N, and CP-X4011N are three prominent models in the lineup of projectors designed for educational and corporate environments. These projectors are celebrated for their reliability, performance, and advanced features, making them suitable for various presentation needs.

The CP-X3011N is characterized by a brightness of 3,100 lumens, which allows for clear and vibrant images even in well-lit environments. With a native XGA resolution of 1024 x 768, it delivers sharp images that are ideal for displaying detailed presentations and video content. The projector employs advanced technology such as a 3LCD system, which ensures accurate color reproduction and exceptional image quality. The lens operation is also notable, with a 1.2x optical zoom that provides flexibility in positioning.

In contrast, the CP-X2511N offers a slightly lower brightness at 2,600 lumens but maintains the same native XGA resolution. This projector is designed for environments where budget is a consideration while still providing excellent performance. It features a lightweight design, making it easily portable for on-the-go presentations. The CP-X2511N also incorporates energy-saving technology that helps reduce the overall power consumption, contributing to lower operational costs.

The CP-X4011N, on the other hand, stands out with a brightness of 4,200 lumens, making it one of the brightest models in this series. This makes it an excellent choice for larger venues or spaces with significant ambient light. The projector supports both XGA and WXGA resolutions, giving users the option for enhanced image detail with widescreen presentations.

All three models boast a variety of connectivity options, including HDMI, VGA, and USB ports, accommodating various devices and media formats. They also feature advanced networking capabilities for remote management, allowing IT administrators to monitor multiple projectors on a single platform.

Additionally, the projectors come equipped with a range of user-friendly features such as automatic keystone correction, which ensures images are aligned and distortion-free, and a quick start function that allows users to begin their presentations with minimal downtime.

With their robust performance and strategic feature set, the Hitachi CP-X3011N, CP-X2511N, and CP-X4011N projectors are designed to meet the demands of any professional presentation or educational setting.