Kodak 8500 manual Smudges, smears and fingerprints, Paper does not feed

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Smudges, smears and fingerprints

Irregular shaped and colored areas appear on the prints.

Possible Cause	Possible Solution

Fingerprints or other oils have	Replace the contaminated paper or
contaminated the paper or ribbon.	ribbon with the new clean one.
	Handle paper and ribbon carefully.
	Refer to Handling the Ribbon and
	Working with Paper.
	Use only Kodak Professional Ektatherm
	XtraLife ribbon.

Paper does not feed

Possible Cause		Possible Solution

Paper load or tray.	1.	Remove sheets with irregularities.
	2. Check that the tray is correctly
		adjusted for the size paper installed.
	3.	Reduce the size of the stack of paper
		in the paper tray.

Introduction

Setting up the 8500 Printer

Operating the 8500 Printer

Troubleshooting

Site Specifications

Accessories and Supplies

CONTENTS

PRINTER DRIVER GUIDE

SEARCH

HELP

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Contents Users Guide Contents Operating the 8500 Printer Site Specifications Introduction About the 8500 printer Printer FeaturesAbout the online documentation Information Safety PrecautionsRisk of Electric SHOCK, do not Open Power Requirement When Transporting the Unit Do not Touch the Thermal Head Connecting Cables For Long Operating Life Other Cautions Paper and Image Sizes Paper and Image SizesPrinter Driver USB InterfacesSetting up the 8500 Printer Finding a Location for the 8500 Printer Unpacking the 8500 Printer Contents Printer Driver Guide Search Help Handling the Ribbon Loading the Ribbon CartridgeStoring Ribbons Loading the Ribbon Cartridge in the 8500 Printer Contents Printer Driver Guide Search Help Contents Printer Driver Guide Search Help Connecting the Cables Connecting a Parallel Cable Connecting a USB Cable Storing Paper Handling PaperLoading the Paper Tray Remove the paper from the package Contents Printer Driver Guide Search Help Contents Printer Driver Guide Search Help Installing the Dust Covers If the 8500 Printer Does Not Initialize About Printer InitializationMaking a Test Print Operating the 8500 Printer 8500 printer display panel is shown below Looking at the Buttons and LightsContents Printer Driver Guide Search Help Working with Paper Kodak Thermal Paper Types, Sizes, and Image Sizes CAT No 203 x 254 mm Handling and Storing Prints Canceling the continuous printingContents Printer Driver Guide Search Help Keeping the 8500 Printer in Good Working Condition Cleaning the 8500 Printer Troubleshooting Power Error Media Parallel USB Light Indications and How to Resolve ThemIf the Printer Does Not Operate Correctly Clearing a Paper Jam Clearing a Paper Jam from the Ribbon Cartridge Area Discard any partially-fed paper from the paper tray Clearing a Paper Jam from the Front Area Clearing a Paper Jam from the Back Area Repairing a Torn Ribbon Cleaning the Thermal Head Contents Printer Driver Guide Search Help Repacking the Printer Getting Additional Help Possible Cause Possible Solution Error light off, Media light redPaper Jam Error light red, Media light offError light red, Media light red Printing takes much longer than usual Printer does not turn onNothing happens when a job is sent White or multicolored spots appear on the prints White or colored lines and scratchesPaper does not feed Smudges, smears and fingerprintsPrinter does not respond when you press buttons Space Requirements Printer SpecificationsPrinter dimensions Printer weightVoltage/frequency Power RequirementsPower consumption Operating EnvironmentRibbon Type Catalog Number AccessoriesAccessory Catalog Number RibbonsKodak Professional Ektatherm Catalog Number Print paper Paper