Kodak 4000 manual Troubleshooting, Printing Problems, Printing Problem Cause Action/Solution

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6 Troubleshooting

This chapter contains help for your printer dock.

For updates to Troubleshooting information, visit our Web site at www.kodak.com/go/printerdock.

Printing Problems

Printing

Problem	Cause	Action/Solution

Paper does not	More than 25 sheets of	Check the paper limit line inside
feed.	paper are in the paper	the paper tray.
	tray.	Remove and re-install the paper
		tray (page 8).
		Fan the paper, re-install the paper
		tray, then press Print.

Paper misfeeds	Too much paper is	Reload the paper (page 8), using
or pulls multiple	loaded in the paper	no more than 25 sheets.
sheets through	tray, or the paper is
the printer.	improperly loaded.

	The paper tray is	Re-install the paper tray (page 9).
	improperly installed.

Paper stops	The paper is jammed.	Clear the paper jam (page 33).
during mid-print,
during mid-print,	The color cartridge is	Clear the cartridge jam (page 34).
Paper or	jammed.
Cartridge lights	jammed.
Cartridge lights
flash.

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Contents User’s Guide Eastman Kodak Company 343 State Street Rochester, New York Front View Back View Side Views Page Table of Contents Using the Printer Dock with a Computer Vii Page What Can I Do With My Printer Dock? Getting Started with Your Printer DockNeed This Guide in Larger Print? Printer Dock Package Contents Finding a Location for the Printer Dock To remove the universal insert Installing the Camera InsertConnecting the Power Do not force the cartridge into the slot Loading the Color CartridgeHandling and Storing the Paper Important Do not load paper that is missing perforated tabs Loading the PaperInserting the Paper Tray Function Indicator Lights and ButtonsGetting Started with Your Camera Installing the Rechargeable BatterySelecting Pictures for Automatic Printing Setting Picture QualityFor camera models DX3500, DX3600, DX3900, DX4900 For camera models DX3215, DX3700Docking and Charging the Camera Printing from Your Camera Printing Without a ComputerPress the Print button Removing Perforated Tabs from PrintsCanceling Printing Page Windows OS-based Computer Using the Printer Dock with a ComputerSystem Requirements Mac OS Installing the Software Follow the on-screen instructions to install the software On a Windows OS-based computer UninstallingOn Mac OS Upgrading Your Software and FirmwarePlug the labeled end of a USB cable into Connecting to a ComputerTransferring Pictures Print layout-Full size On Mac OS Printing from a ComputerPrinting with Kodak EasyShare software On Windows 2000/XP operating system Printing Using Other ApplicationsKodak Color Mode On Windows 98/ME operating system Status Monitor-Windowssystem only General Care Care and MaintenanceCleaning the Printer Dock Cleaning the Print Head Clearing a Paper Jam Clearing a Color Cartridge Jam Traveling with your Printer Dock Page Printing Problem Cause Action/Solution TroubleshootingPrinting Problems Paper stops Removable tabs Printdockdownloads Check the connections Securely connected Try again Print...from There are too many Cool down for 5 minutes Transferring Pictures Problem Cause Action/Solution Problems Transferring PicturesPrinter Dock Status Lights Cartridge Light Light Status Cause Action/SolutionPaper Light Light Status Cause Action/Solution Cause Action/Solution Battery Charging LightsPrint Light Light Status Cause Action/Solution Print Mode Lights Light Status Cause Action/SolutionTransfer Light Light Status Cause Action/Solution Page Software Help Getting HelpHelp in this User’s Guide Before You Call Telephone Customer SupportTelephone Numbers Spain/España 91 749 76 Sweden/Sverige 08 587 704 Appendix Printer Dock SpecificationsSpecifications-Printer Dock Paper size 7.13 in.102 x 181 mm Accessories and Supplies Catalog Number Accessories and SuppliesFCC Compliance and Advisory Safety LabelsRegulatory Information Canadian DOC Statement Disposal InformationPage Index Installing Kodak Removing, 16, 29 picturesProduct support, 24 Quality, setting Views of printer dock