NEC PA241W, PA271W user manual Troubleshooting

Page 31

Troubleshooting

No picture

The signal cable should be completely connected to the display card/computer.

The display card should be completely seated in its slot.

The monitor does not support DisplayPort converter signal.

Front Power Switch and computer power switch should be in the ON position.

Check to make sure that a supported mode has been selected on the display card or system being used. (Please consult display card or system manual to change graphics mode.)

Check the monitor and your display card with respect to compatibility and recommended settings.

Check the signal cable connector for bent or pushed-in pins.

Check the signal input, “DVI-D”, “DisplayPort” or “D-Sub”.

If the front LED is blinking amber, check the status of the OFF MODE mode (see page 13).

When using a DVD player or any other type of high-defi nition device, please do not use interlaced signals. If the monitor detects an interlaced signal, an OSD warning will appear. If this OSD warning appears, please do the following: press the RESET and EXIT buttons simultaneously, to temporarily show the image coming from the high-defi nition device. While the image is visible, change the signal of the device from interlaced to progressive (non-interlaced). Consult the User’s Manual included with the device for detailed information on changing the signal from interlaced to progressive.

Power Button does not respond

Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor.

Image Persistence

Image persistence is when a residual or “ghost” image of a previous image remains visible on the screen. Unlike CRT monitors, LCD monitors’ image persistence is not permanent, but constant images being displayed for a long period of time should be avoided. To alleviate image persistence, turn off the monitor for as long as the previous image was displayed. For example, if an image was on the monitor for one hour and a residual image remains, the monitor should be turned off for one hour to erase the image.

NOTE: As with all personal display devices, NEC DISPLAY SOLUTIONS recommends using a moving screen saver at regular intervals whenever the screen is idle or turning off the monitor when not in use.

Picture is discolored

Make sure COLOR VISION EMU is OFF.

Make sure PICTURE MODE setting is same as ICC profi le on PC.

Set SELF COLOR CONTROL.

When using an analog input, display the test pattern included in the enclosed CD-ROM and set AUTO ADJUST*1.

Color irregularities on screen

Reduce BRIGHTNESS.

Set UNIFORMITY to “5”.

Image is flickering

When using an analog input, display the test pattern included in the enclosed CD-ROM and set AUTO ADJUST*1.

Message “OUT OF RANGE” is displayed (screen is either blank or shows rough images only)

Image is displayed only roughly (pixels are missing) and OSD warning “OUT OF RANGE” is displayed: Either signal clock or resolution is too high. Choose one of the supported modes.

OSD warning “OUT OF RANGE” is displayed on a blank screen: Signal frequency is out of range. Choose one of the supported modes.

Image is unstable, unfocused or swimming is apparent

Signal cable should be completely attached to the computer.

Use the OSD Image Adjust controls to focus and adjust display by increasing or decreasing the fi ne adjustment. When the display mode is changed, the OSD Image Adjust settings may need to be readjusted.

Check the monitor and your display card with respect to compatibility and recommended signal timings.

If your text is garbled, change the video mode to non-interlace and use 60Hz refresh rate.

LED on monitor is not lit (no green, blue or amber color can be seen)

Power Switch should be in the ON position and power cord should be connected.

Picture is not as bright

Make sure ECO MODE and AUTO BRIGHTNESS are turned off.

If the brightness fl uctuates make sure AUTO BRIGHTNESS is turned off.

In PICTURE MODE, set HI-BRIGHT. See page 15.

LCD brightness degradation occurs due to long-term usage or extreme cold conditions.

Display image is not sized properly

Use the OSD Image Adjust controls to increase or decrease the Coarse adjustment.

Check to make sure that a supported mode has been selected on the display card or system being used. (Please consult display card or system manual to change graphics mode.)

*1 Only for PA241W.

English

English-29

Image 31
Contents MultiSync PA241W MultiSync PA271W English-34 IndexDeclaration of the Manufacturer DeclarationEnglish-1 English-2 Canadian Department of Communications Compliance StatementDeclaration of Conformity FCC InformationContents Product FeaturesEnglish-4 Quick StartUSB downstream Highest Stand Position English-5English-6 Raise and Lower Monitor ScreenEnglish-7 Screen RotationTilt SwivelRemove Monitor Stand for Mounting Flexible Arm InstallationEnglish-8 English-9 ControlsContrast Analog input only*1 Auto Adjust Analog input only*1Brightness/Contrast Controls Image ControlsEnglish-11 Color Control SystemsFine Analog input only*1 Auto Fine Analog input only*1English-12 ToolsEdid Extension DVI Input Only Image Rotation onEnglish-13 Menu ToolsEnglish-14 ECO InformationInformation OSD WarningType of Preset Using the Picture Mode functionEnglish-15 English-16 Way To access the advanced menuAdvanced OSD To exit the advanced menuEnglish-17 English-18 English-19 English-20 English-21 Tile Matrix Input SETTING*1, *2DDC/CI Screen SaverEnglish-23 Recommended use Safety Precautions and MaintenanceEnglish-24 English-25 Cleaning the LCD PanelCleaning the Cabinet ErgonomicsMonitor Specifications MultiSync PA241W Specifications PA241WEnglish-26 Monitor Specifications MultiSync PA271W Specifications PA271WEnglish-27 English-28 FeaturesTroubleshooting English-30 No VideoSelf Diagnosis USB Hub does not operateEnglish-31 Using the Auto Brightness functionTCO’03 for MultiSync PA271W CongratulationsThis display is designed for both you and the planet TCO Displays 5.0 for MultiSync PA241WEnglish-33 Weee Mark European Directive 2002/96/EC Manufacturer’s Recycling and Energy InformationDisposing of your old NEC product Energy Saving
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