Lexmark Z600 Series Printing a test, Test page does not print, Alignment page does not print

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•The printer is set as the default printer. To set the printer as the default: 1 From your desktop, double-click the Z600 Series printer icon.

2 From the Printing menu, choose Select Default Printer.

After you check these items, try printing a test page.

Printing a test page

1From the Apple menu, choose Control Panels Z600 Series Control Panel.

2From the Cartridges tab, click Print Test Page.

•If the test page prints, the printer is working properly.

•If the test page does not print, continue with the following section or refer to the printer software Help for further troubleshooting information.

Test page does not print

For help, first see “Troubleshooting checklist” on page 51, and then:

•If the paper is jammed, see “Clearing paper misfeeds or jams” on page 60.

•Make sure the printer is not held or paused. To check the printer status:

1 From your desktop, double-click the Z600 Series printer icon.

2 Make sure the Hold button is not selected.

3 Try printing your test page again. If it still does not print, see:

–“Solving printer software installation problems” on page 52

–“Solving network printing problems, if the printer is connected to a network adapter” on page 55

–“Resolving unsuccessful or slow printing” on page 57

Alignment page does not print

Make sure:

•You completely removed the transparent tape and sticker from the back and bottom of the print cartridges.

•You installed the cartridges correctly. For help, see “Install the cartridges” on page 45.

•You loaded the paper correctly and did not force the paper into the printer.

•If you are connected to a network with a Lexmark adapter, the indicator lights are on. For more information, see the adapter documentation.

Resolving unsuccessful or slow printing

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Contents Learn about the printer parts and the printer software Checklist to find solutions to common setup problemsHow to print several projects on various types of paper Caring for your cartridges and ordering suppliesEdition January Contents Setup troubleshooting Understanding the printer parts Printer overviewUnderstanding the printer software Understanding the printer softwareSetup dialog box Print dialog box Click Quick Print, Normal, Better, or BestUnderstanding the printer software Using the Control Panel Control PanelUnderstanding the printer software Load the paper Printing on plain paperPrinting ideas Print your document Customize the print settingsPrinting photos Load the photo paperClick Built-In Color Matching Load the premium paper Printing on premium paperPrint your photos Printing on premium paperPrint your document Printing on both sides of the paper Printing on both sides of the paperClick Print on Both Sides Load the cards Printing cardsPrinting cards Customize the print settings Load the envelopes Printing envelopesPrint your cards Printing envelopesCustomize the print settings Print your envelopes Printing color images in black and whitePrinting color images in black and white Printing a booklet Printing a bookletLoad the paper Page Load the labels Printing labelsBuild your booklet Printing labelsCustomize the print settings Print your labels Printing handoutsPrinting handouts Customize the print settings Print your handouts Load the iron-on transfers Printing iron-on transfersPrinting iron-on transfers Print your iron-on transfers Load the transparencies Printing transparenciesPrinting transparencies Print your transparencies Printing your document in reverse order Printing your document in reverse orderLoad the banner paper Printing a bannerPrinting a banner Customize the print settings Print your banner Printing a posterPrinting a poster Load the paper Print your poster Assemble your posterLoad the custom size paper Printing on custom size paperPrinting on custom size paper Customize the print settings Replacing the print cartridges MaintenanceRemove the used cartridges Install the cartridges Replacing the print cartridgesReplacing the print cartridges Specify cartridge settings in the printer software Specify cartridge settings in the printer softwareAligning the print cartridges Improving print quality Improving print qualityPreserving the print cartridges Preserving the print cartridgesOrdering supplies Ordering suppliesTroubleshooting checklist Setup troubleshootingSolving printer software installation problems When I insert the printer software CD, nothing happensWhen I insert the printer software CD, nothing happens Installing the printer software Uninstalling the printer softwareSolving printer software installation problems Using the World Wide Web General troubleshooting Entering an IP addressUnderstanding error messages and flashing lights Understanding error messages and flashing lightsTroubleshooting your network printer Paper Jam messagePrinter is plugged in, but does not print Resolving unsuccessful or slow printingInk Low message Button is blinking Resolving unsuccessful or slow printingTest page does not print Printing a testAlignment page does not print Printer ejects a blank page after appearing to print Recovering when your computer stops respondingRecovering when your computer stops responding Printer prints very slowlyPrinter does not feed specialty media Clearing paper misfeeds or jamsPaper misfeeds or multiple sheets feed Clearing paper misfeeds or jamsPrinter has a paper jam Solving print quality problemsSolving print quality problems Print is too dark or smudgedVertical straight lines are not smooth Print smears onPrinted characters are improperly formed or misaligned Print quality is poor at the edgesColors on the printout differ from the colors on the screen Solving specialty media problems Solving specialty media problems Electronic emission notices Japanese Vcci notice Glossary Network adapter. See Lexmark adapter Printer port. See USB port Software application. See program Index See print in reverse order print on both sides of the paper