Lexmark Z600 Series manual Solving print quality problems, Printer has a paper jam

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Your software program is designed to print your specialty media. For help, check your software program documentation.

The specialty media is not jammed. For help, see “Printer has a paper jam” in the following section.

Your printer is not held or paused. To check the printer status:

1 From your desktop, double-click the Z600 Series printer icon.

2 From the Printing menu, make sure Start Print Queue is selected.

Printer has a paper jam

If the paper is lodged too far into the printer and cannot be removed:

1Turn the printer off.

2Turn the printer back on.

3If the printer does not automatically eject the page: a Turn the printer off.

b Pull firmly on the paper to remove it.

If you cannot reach the paper, raise the front cover, pull the paper out, and then close the front cover.

cTurn the printer on.

Note: Do not force the paper into the printer.

Solving print quality problems

If print quality is unsatisfactory, you may need to adjust your margin settings, choose a higher print quality, align the print cartridges, or clean the nozzles.

The following topics can help you improve print quality.

Print is too dark or smudged

Make sure the paper is straight and not wrinkled.

Let the ink dry completely before handling the paper. You can also set extra time between pages as they exit the printer. For help, see the entry “Wait for pages to dry” on page 8.

Make sure the paper type and paper size settings in the printer software match the paper loaded in the printer. For help, see “Understanding the printer software” on page 6.

Make sure the print quality setting is appropriate for the paper type.

Solving print quality problems

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Contents How to print several projects on various types of paper Checklist to find solutions to common setup problemsLearn about the printer parts and the printer software Caring for your cartridges and ordering suppliesEdition January Contents Setup troubleshooting Printer overview Understanding the printer partsUnderstanding the printer software Understanding the printer softwareSetup dialog box Click Quick Print, Normal, Better, or Best Print dialog boxUnderstanding the printer software Control Panel Using the Control PanelUnderstanding the printer software Load the paper Printing on plain paperPrinting ideas Printing photos Customize the print settingsPrint your document Load the photo paperClick Built-In Color Matching Print your photos Printing on premium paperLoad the premium paper Printing on premium paperPrint your document Printing on both sides of the paper Printing on both sides of the paperClick Print on Both Sides Load the cards Printing cardsPrinting cards Customize the print settings Print your cards Printing envelopesLoad the envelopes Printing envelopesCustomize the print settings Print your envelopes Printing color images in black and whitePrinting color images in black and white Printing a booklet Printing a bookletLoad the paper Page Build your booklet Printing labelsLoad the labels Printing labelsCustomize the print settings Print your labels Printing handoutsPrinting handouts Customize the print settings Print your handouts Load the iron-on transfers Printing iron-on transfersPrinting iron-on transfers Print your iron-on transfers Load the transparencies Printing transparenciesPrinting transparencies Print your transparencies Printing your document in reverse order Printing your document in reverse orderLoad the banner paper Printing a bannerPrinting a banner Customize the print settings Print your banner Printing a posterPrinting a poster Load the paper Assemble your poster Print your posterLoad the custom size paper Printing on custom size paperPrinting on custom size paper Customize the print settings Replacing the print cartridges MaintenanceRemove the used cartridges Replacing the print cartridges Install the cartridgesReplacing the print cartridges Specify cartridge settings in the printer software Specify cartridge settings in the printer softwareAligning the print cartridges Improving print quality Improving print qualityPreserving the print cartridges Preserving the print cartridgesOrdering supplies Ordering suppliesSetup troubleshooting Troubleshooting checklistSolving printer software installation problems When I insert the printer software CD, nothing happensWhen I insert the printer software CD, nothing happens Installing the printer software Uninstalling the printer softwareSolving printer software installation problems Using the World Wide Web Entering an IP address General troubleshootingTroubleshooting your network printer Understanding error messages and flashing lightsUnderstanding error messages and flashing lights Paper Jam messageInk Low message Button is blinking Resolving unsuccessful or slow printingPrinter is plugged in, but does not print Resolving unsuccessful or slow printingTest page does not print Printing a testAlignment page does not print Recovering when your computer stops responding Recovering when your computer stops respondingPrinter ejects a blank page after appearing to print Printer prints very slowlyPaper misfeeds or multiple sheets feed Clearing paper misfeeds or jamsPrinter does not feed specialty media Clearing paper misfeeds or jamsSolving print quality problems Solving print quality problemsPrinter has a paper jam Print is too dark or smudgedPrint smears on Vertical straight lines are not smoothPrinted characters are improperly formed or misaligned Print quality is poor at the edgesColors on the printout differ from the colors on the screen Solving specialty media problems Solving specialty media problems Electronic emission notices Japanese Vcci notice Glossary Network adapter. See Lexmark adapter Printer port. See USB port Software application. See program Index See print in reverse order print on both sides of the paper