Lexmark 1300 Series manual Jams and misfeeds troubleshooting, Partial document or photo prints

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cSelect your printer family.

dSelect your printer model.

eSelect your operating system.

fSelect the file you want to download, and follow the directions on the computer screen.

Partial document or photo prints

Check that the paper size being used matches the printer setting.

1From the software application, click File Print.

2Click Properties, Preferences, Options, or Setup.

3Click Paper Setup.

4Check the paper size.

Jams and misfeeds troubleshooting

Paper jam in the printer

1Press to turn off the printer.

2Firmly grasp the paper, and gently pull it out.

3Press to turn the printer back on.

Paper jam in the paper support

1Press to turn off the printer.

2Firmly grasp the paper, and gently pull it out.

3Press to turn the printer back on.

Paper or specialty media misfeeds

If paper or specialty media misfeeds or skews, or multiple sheets feed or stick together, try the following solutions.

Solution 1

Load a smaller amount of paper into the printer.

See “Loading various paper types” on page 20 for information about:

•Maximum loading amounts per paper type

•Specific loading instructions for supported paper and specialty media

Solution 2

Load paper with the print side facing you.

Solution 3

Use only new, unwrinkled paper.

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Contents Lexmark 1300 Series Users GuideOperating system notice Contents Working with photos Index Page Where to find Description Where to findFinding information about the printer DescriptionClick View Users Guide including Setup Troubleshooting Select Lexmark Solution CenterClick Start Œ Programs or All Programs Œ Lexmark 1300 SeriesDescription Where to find US Where to find rest of world Page Setting up the printer Checking the box contentsUse Learning about the printerUnderstanding the parts of the printer Use Learning about the software Using the printer softwareUsing the Imaging Studio From here You can Using the Solution CenterClick Using Print Properties Opening Print PropertiesUsing the Toolbar Using the Save Settings menuUsing the I Want To menu Using the Options menuWindows 2000, Windows XP, or Windows Vista users Resetting printer software settings to defaultsClick Start Œ Settings Œ Printers or Printers and Faxes Click Printing Preferences Loading paper and various paper types Loading paperLoading various paper types Load up to Make sureLoad up to Load up to Click Properties, Preferences, Options, or Setup PrintingPrinting a document Printing a bannerCollated Not collated Printing collated copiesPrinting envelopes Printing iron-on transfers Printing multiple pages on one sheetPrinting the last page first reverse page order Printing transparenciesPrinting a Web Printing photos or images from a WebPrint or Normal Quick Black and White Text OnlyClick Print Now Using Print Properties to print borderless photos Working with photosPrinting photos from the Photo Library Printing Photo PackagesPaper sizes supported Dimensions Creating photo projectsCreating Photo Greeting Cards Creating and viewing a slideshowClick View Show Viewing a saved slideshowPrinting an image as a multiple-page poster Removing a used print cartridge Maintaining the printerChanging print cartridges Installing print cartridges Open the Solution Center Achieving better print qualityImproving print quality Aligning the print cartridgesCleaning the print cartridge nozzles Wiping the print cartridge nozzles and contactsPreserving the print cartridges Ordering suppliesUsing genuine Lexmark print cartridges Part number Average cartridge standard page yield is up toPaper Paper sizeRefilling a print cartridge Recycling Lexmark productsTroubleshooting Setup troubleshootingPower light is not lit Software does not installDoes not print Solution Print troubleshooting Print speed is slowClick Quality/Copies Printer does not print or respondPoor quality at the edges Poor text and graphic quality Jams and misfeeds troubleshooting Partial document or photo printsPaper jam in the printer Paper jam in the paper supportPrinter does not feed paper, envelopes, or specialty media Banner paper jamsBlinking power light troubleshooting Error messages troubleshootingPower light blinks slowly Power light blinks rapidlyRemoving and reinstalling the software Black and Color cartridge replacement requiredEdition notice United States Government RightsPower consumption Noise emission levelsEnd-user license agreement Index