Lexmark 1300 Series Printer does not feed paper, envelopes, or specialty media, Banner paper jams

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Solution 4

Adjust the paper guide:

•When using media less than 8.5 inches wide

•Against the left edge of the paper or media, making sure it does not buckle

Printer does not feed paper, envelopes, or specialty media

Solution 1

If there is a paper jam, see “Jams and misfeeds troubleshooting” on page 44.

Solution 2

Verify that the specialty media is loaded correctly.

Solution 3

Try loading one page, envelope, or sheet of specialty media at a time.

Solution 4

Make sure the printer is set as the default printer and is not on hold or paused.

1Click:

•For Windows XP Pro: Start Settings Printers and Faxes.

•For Windows XP Home: Start Control Panel Printers and Faxes.

•For Windows 2000 or Windows Vista: Start Settings Printers.

2Double-click the name of your printer.

3Click Printer.

•Make sure no check mark appears next to Pause Printing.

•Make sure a check mark does appear next to Set As Default.

Banner paper jams

1Press to turn off the printer.

2Remove the jammed banner paper from the printer.

To keep a banner print job from jamming:

•Use only the number of sheets needed for the banner.

•Select the following settings to enable the printer to feed paper continuously without jamming: 1 With a document open, click File Print.

2 Click Properties, Preferences, Options, or Setup.

3 Select the Paper Setup tab.

4 From the Paper Size area, select Banner.

5 Select Letter Banner or A4 Banner as the paper size.

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Contents Users Guide Lexmark 1300 SeriesOperating system notice Contents Working with photos Index Page Description Where to find Where to findFinding information about the printer DescriptionSelect Lexmark Solution Center Click View Users Guide including Setup TroubleshootingClick Start Œ Programs or All Programs Œ Lexmark 1300 SeriesDescription Where to find US Where to find rest of world Page Checking the box contents Setting up the printerLearning about the printer Understanding the parts of the printerUse Use Using the printer software Using the Imaging StudioLearning about the software Using the Solution Center ClickFrom here You can Opening Print Properties Using Print PropertiesUsing the Save Settings menu Using the ToolbarUsing the I Want To menu Using the Options menuResetting printer software settings to defaults Click Start Œ Settings Œ Printers or Printers and FaxesWindows 2000, Windows XP, or Windows Vista users Click Printing Preferences Loading paper Loading paper and various paper typesLoading various paper types Load up to Make sureLoad up to Load up to Printing Click Properties, Preferences, Options, or SetupPrinting a document Printing a bannerPrinting collated copies Printing envelopesCollated Not collated Printing multiple pages on one sheet Printing iron-on transfersPrinting the last page first reverse page order Printing transparenciesPrinting photos or images from a Web Printing a WebPrint or Normal Quick Black and White Text OnlyClick Print Now Working with photos Using Print Properties to print borderless photosPrinting photos from the Photo Library Printing Photo PackagesCreating photo projects Paper sizes supported DimensionsCreating Photo Greeting Cards Creating and viewing a slideshowViewing a saved slideshow Printing an image as a multiple-page posterClick View Show Maintaining the printer Changing print cartridgesRemoving a used print cartridge Installing print cartridges Achieving better print quality Open the Solution CenterImproving print quality Aligning the print cartridgesWiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzlesOrdering supplies Preserving the print cartridgesPart number Average cartridge standard page yield is up to Using genuine Lexmark print cartridgesPaper Paper sizeRecycling Lexmark products Refilling a print cartridgeSetup troubleshooting TroubleshootingPower light is not lit Software does not installDoes not print Solution Print speed is slow Print troubleshootingPrinter does not print or respond Poor quality at the edgesClick Quality/Copies Poor text and graphic quality Partial document or photo prints Jams and misfeeds troubleshootingPaper jam in the printer Paper jam in the paper supportBanner paper jams Printer does not feed paper, envelopes, or specialty mediaError messages troubleshooting Blinking power light troubleshootingPower light blinks slowly Power light blinks rapidlyBlack and Color cartridge replacement required Removing and reinstalling the softwareUnited States Government Rights Edition noticeNoise emission levels Power consumptionEnd-user license agreement Index