Fluke Network Router manual Receiving Alerts, Web Based Reports, Syslog

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User’s Guide – version 1.6

NetWatch

To add or edit a service alert for a new device, when you get to the Discovery stage with discovery complete, edit the required devices and select the services on which you want to configure the alerts. Click Edit Services to show the Configure Services window. The bottom section of this window deals with alerts. The type of alert shown depends on the type of services that you are editing. Note that not all alerts apply to all services so if, for example, you have selected a ping service and an interface service, the utilisation alert will only apply to the interface service. Click OK when finished and make sure you click Finish on the device wizard to apply the changes.

To add or edit a service alert for an existing device, go to Edit Devices in the Admin section. Select the required device and proceed to the final stage where the Available Services are listed. Select the required services and click Edit Selected Services and proceed as described above. Once again, when you are finished, make sure to click Finish on the device wizard to apply the changes.

Receiving Alerts

Once an alert has been triggered, it is recorded in the database. This makes it immediately available to the alert reports and the NetWatch visuals that include the device. Alert controllers can then forward the alert to recipients using either Email or Syslog.

Web Based Reports

Every alert raised is displayed in a report, from where you can acknowledge the alert. This report is described in further detail in chapter 5. This report is also available from a visual. If a node is yellow on a visual it has unacknowledged alerts.

Email

These are alerts that are sent to specific users or groups, which are set up for the specific device or service. Email alerts are sent when an alert is thrown, however you can set up delays for most alerts and you can also set up alerts only to be thrown if a number of alerts are generated in a certain time period (throttling).

SMS

These are an extension of email alerts in that you can use an SMTP to SMS gateway to forward an alert by text message to a GSM mobile phone.

Syslog

The alert message, just as in the email, is forwarded to a specified address as a syslog message. This is useful for integrating with other enterprise management software.

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Contents NetWatch Software License Agreement Other Restrictions Termination User’s Guide version NetWatch Definitions Support ServicesSupport Charges Undertakings by You Supplier’s UndertakingsLimitation of Liability and indemnity Intellectual Property RightsConfidential Information and Security MiscellaneousSupport Hours Exceptions to Support ServicesResponse Times Contents Reporting System Security Key Product Features Installing NetWatchIntroduction OverviewAccessing the User Interface Architecture OverviewNetWatch Monitoring System Alerting System NetWatch DatabaseWeb Front-end NetWatch Configuration Global System SettingsSetting up a Device Specifying DevicesSelect Service Types PingTCP Port Test Snmp Interface TestAlarms DiscoveryEditing Services Editing DevicesEnabling Data Archiving Data ArchivingDisabling Data Archiving Managing Visual Backgrounds NetWatch VisualisationVisual Backgrounds Supplied with NetWatch Click Add Node Drawing the VisualTo add an action to a Node\Link Using a NetWatch Visual Select Description AlignmentNode Colour Code System View Traffic between 2 NodesLink Colour Code System How NetWatch Alerting Works Alerting SystemWhat Can Trigger an Alert? Web Based Reports Receiving AlertsSyslog Email Recipient Setting up Alert ControllersSyslog Recipient Reporting System Syslog Messages Configuring Devices to Send Syslogs to NetWatch SyslogsSyslogs and NetWatch Enabling Syslog ReceptionUtilities Load Setting up a licenceManual Status Services, Discovery and Polling How NetWatch services workSnmp Interface Test service DiscoveryPage TCP Port Status service Ping Response Test service Receive Snmp Notifications serviceConfiguring services Response Time GraphingLevels of Security SecurityEnabling Security Appendix a Snmp MIBsOIDs CommunitiesWindows snmptrap.exe service NotificationsWindows Windows NTConfiguring Snmp on a Cisco Router Further InformationUser’s Guide version NetWatch Appendix B NetWatch And IIS Page Appendix C Integrating Netwatch and Netflow Tracker Appendix D Auto Discovery Discovery MethodsIP Address Range Filters Appendix E Third Party Software JspSmartUpload MySQL Jakarta Tomcat
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