Pitney Bowes DM125 manual

Operator Guide

1 Elmcroft Road

Stamford, Connecticut 06926-0700

www.pitneybowes.com

PB Form SV62276 Rev. A 10/09

© 2009 Pitney Bowes Inc.

All Rights Reserved

*SV62276REVA*

DM100i / DM125 / DM200L / DM225

Digital Mailing Systems

SV62276A_Cover.indd 1 10/07/2009 5:54:57 PM

Contents

Main Operator Guide Page Declaration of Conformity According to FCC Rules Part 2 , Para- graph 2.1077 Servicing FCC Part 68 Compliance of the Modem Industry Canada Pitney Bowes Contact List Machine Identification Resources Table of Contents 1 Introduction 2 Getting to Know Your System 3 Running Mail 4 Printing Options 5 Normal and Custom Presets 6 Adding Postage/Connecting to Data Center 7 System Options 8 Standard Accounting 9 Reports Page 1 Introduction What's in this Guide About Your Digital Mailing System Postal Requirements i What is IntelliLink? Sections of the Meter Stamp About Constant Connection (LAN Network) [DM125 and DM225] DM100i/DM200L Basic Version Other Sources of Information DM125/DM225 Enhanced Version Page Important Telephone Safety Instructions Page Page Parts of the Machine 1 2 3 4 12 Control Panel 6 7 7 5 Control Panel 7 Connections on Back of Machine (DM100i/DM200L) 1 2 3 1 Connections on Back of Machine (DM125/DM225) Page 3 Running Mail Home Screen i Keying In the Postage Directly Entering Weight Manually Using the Weighing Platform (Scale) Page Using Differential Weighing Selecting an Account to Track Postage Checking and Clearing the Batch Count Viewing (Checking) the Batch Count Checking and Clearing the Batch Count Clearing the Batch Count Printing the Batch Count 4 Printing Options Sections of the Meter Stamp Printing Options Overview Auto-Advance of Printed Date for the Meter Stamp Printing a $0.00 Meter Stamp Page Page Bypass All Printing and Only Seal the Envelope Omitting/Restoring Day or Date on the Meter Stamp i Adding/Removing a Postal Inscription to Meter Stamp i Adding/Removing a Postal Inscription to Meter Stamp i Adding/Removing an Envelope Ad to the Meter Stamp i Adding/Removing an Envelope Ad to the Meter Stamp Printing the Date and Time Only (no meter stamp) i Printing an Ad, Date, and Time Only (no meter stamp) i Adjusting Horizontal Print Position of Meter Stamp Page 5 Normal and Custom Presets What is a Preset? Why Should I Use Presets? Why Should I Always Include a USPS Class in my Preset? Page Viewing (and Selecting) the Normal Preset i Viewing (and Selecting) the Normal Preset (cont'd) Defining New Values for the Normal Preset i Page Selecting a Custom Preset Defining a New Custom Preset Viewing (and Selecting) a Custom Preset Viewing (and Selecting) a Custom Preset (cont'd) Editing a Custom Preset Name Deleting a Custom Preset Page 6 Adding Postage/Connecting to Data Center Postage and Your Machine Establishing Communications Between Your Machine and the Pitney Bowes Data Center Page Page i Using a LAN Network (Constant Connection) to Establish Communications with the Data Center [DM125/DM225] Using PC Meter Connect to Establish Communications with the Data Center i Using Analog Phone Line to Establish Communications with the Data Center i Page Checking Your Account Balance in the Postage By Phone System Page i i At Meter (cont'd) Printing a Funds (Postage) Report Performing USPS Meter Inspection Downloading Files or Updating System Uploads and Downloads Phone Parameters (for analog line connection to Data Center) i Phone Parameters (cont'd) i Firewall Settings (affects PC Internet connections to Data Center) Page Distributor Values Page 7 System Options System Options Overview Advancing the Printed Date for the Meter Stamp Page Advancing the Printed Date for the Meter Stamp (cont'd) Adjusting the Contrast of the Display Set Meter Stamp to Today's Date Turning Features On and Off Setting the Date, Time, and Timeouts Setting the Time for Machine to Revert to Normal Preset Turning Features On and Off (cont'd) Setting ENERGY STAR Sleep Mode Activation Time Setting Autodate Advance Correct Drift Setting Daylight Savings Time i Setting the High Value Warning Setting Postage Values (Funds Warnings) i Page Page Changing the Lock Codes and Passwords Setting/Disabling the Lock Code Changing the Lock Codes and Passwords (cont'd) Setting/Disabling the Supervisor Password i Setting Scale Options Zeroing the Scale At a Using PC Meter Connect Turning Scale On or Off Viewing Metric Weight Setting Weight Change Options Setting Class Change Options Page Barcode Scanner Change Language Meter Withdrawal (Withdrawing Postage Funds) i i Meter Withdrawal (Withdrawing Postage Funds) (cont'd) i Run Install Mode Page 8 Standard Accounting (Option) Standard Accounting Overview Activating/Setting Up Standard Accounting Option 1 2 3 Activating/Setting Up Standard Accounting Option 4 5 6 i Turning On Accounting Turning Off Accounting i Turning On Accounting Turning On Account Passwords i Turning Off Account Passwords Creating an Account Page Editing Account Names and Passwords Selecting an Account Displaying Account Totals Printing a Single Account Report Page Printing a Multi-Account Summary Report At a PC Using PC Meter Connect (Enhanced Version) cont'd Clearing an Account Clearing All Accounts Deleting an Account 9 Reports i Overview of Reports i Printing a Report Printing on an Envelope or Tape Strip i Printing to an Attached Printer Register Report (Funds Report) Add Postage Report Single Accounts Report (Accounting) Page Multi-Account Summary Report (Accounting) At a PC Using PC Meter Connect (Enhanced Version) cont'd Account List Report (Accounting) System Setup Report Special Services Report (USPS Confirmation Services) Rates Summary Report Configuration Report Error Report 10 Maintenance Messages Indicating Ink Cartridge Replacement i Printing a $0.00 Meter Stamp Messages Indicating Ink Waste Tank Replacement Page Replacing the Ink Cartridge CLICK Filling the Moistener Removing and Cleaning the Moistener Brush i Removing and Cleaning the Moistener Brush (cont'd) Removing and Cleaning the Moistener Wick and Holder i Page Page Page CLICK Page Test Print Good test print - no missing lines Poor test print Purge Replacement of Print Head or Cartridge Page 11 Troubleshooting Getting Help Messages on the LCD Display Blank Display Feeding Problems (stalled envelopes) i Display Problems (display hard to read) Printing Problems i replacement brushes and E-Z Seal solution. See page v for con- tact information. See "Troubleshooting" in AppendixA-PCMeterConnect. Moistening Problems (envelopes don't seal) Problems Connecting to the Data Center or Refilling Postage via PC Problems Connecting to the Data Center via Analog Line Problems Connecting to Data Center via LAN Network Make sure you've connected your machine to a Accidentally Printing the Wrong Postage i Viewing System Configuration Levels Page 12 Supplies and Options Supplies Options Integrated Weighing Platform (Scale) Moistener 12 Supplies and Options Options Electronic USPS Confirmation Services Postal Inscriptions/Advertisements Appendix A PC Meter Connect DM100i/DM200L Basic Version DM125/DM225 Enhanced Version Installation i Installation Requirements Access/Launching the Application i Accessing Features from the System Tray Icon (Basic Version) Accessing Features from the System Tray Icon (Enhanced Version) PC Connect Main Window (Enhanced Version) i Page PC Connect Main Window (Enhanced Version) Postage Supplies Updates Support My Meter Page Page Page Troubleshooting Displaying PC Meter Connect Icon on System Tray Page Youcanaccesswww.pb.comusingInternetExplorerbutPC MeterConnectcannotdetecttheInternet. Page Page Appendix B How to Enter Text When is Text Entry Used? How is Text Entry Done? Postal Codes Custom Preset Names and Account Names Appendix B How to Enter Text Special Characters Appendix C Glossary Appendix C Glossary Appendix D Specifications Equipment Appendix D Specifications Material (see also figure below) Index A B C D E F G H I L M N O P Page Page R S T U W Y