Primera Technology Network Disc Duplication & Printing System Cleaning the INK Cartridges

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TOC

INDEX

D. CLEANING THE INK CARTRIDGES

It may be necessary to clean the ink cartridge nozzles if you notice reduced print quality, or if you suspect an cartridge nozzle has become slightly dried out or clogged. If you are having print quality problems, follow the steps below:

1.Remove the print cartridges.

2.Moisten a lint-free cloth with water.

3. Hold the cloth against the nozzles for three sec- onds. This will “wick” some additional ink onto the damp cloth.

4.Wipe in the direction shown.

5.Repeat the process.

E. TECHNICAL SUPPORT

If you have difficulties in operating the unit use the procedures in this manual and the additional resource listed below:

Source	Location

Primera Knowledge Base	www.primera.com/knowledgebase.html

PTPublisher Software Help files	Open the software. Click on the ? Icon

SureThing Software Help files	Open the software. Click on the Help
	Menu - Contents

Email Support	www.primera.com/contact_tech_support.cfm

Chat Support	www.primera.com/knowledgebase.html

Phone Support	763-475-6669 (Mon - Fri 8 a.m. - 7 p.m CST)

Maintenance and Troubleshooting 43

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Contents USER’S Manual Printing History Table of Contents Interactive Feature Choosing a Good Location Getting StartedThank YOU… Unpacking and Inspection This illustration shows the XRn and its components Identifying the PartsRear Panel TOC Index Applying Power Hardware and Software SetupSetup Hardware SetupLoading Media Discs Connect the Ethernet Cable Configuring Your Network Install the Ptpublisher Client SoftwareInstalling the Administrator Utility Optional Click XRnGuest Tutorial Copy a CD or DVD Sending Jobs to the XRnTOC Index 4B. Create a Label TOC Index TOC Index Current Projects Panel Using PtpublisherOpen Project Panel New Project PanelStatus Bar Robot Status PanelProject Detail Window Creating a Print Label Using SurethingTOC Index Creating an Archived Job Using Other Graphics ProgramsArchiving Jobs on the XRN TOC Index From the client software Accessing an Archived JobFrom the LCD Control Panel Software Disc Marketing Disc Music CD Promotional DVDInfo Administrator Utility and Advanced FunctionsAdministrator Utility Users Media NotificationsTOC Index Archived Jobs Update XRnSwitch XRn LoggingRemote Desktop Instructions Advanced Printer Driver SettingsAccessing Printer Driver Settings Cartridge Type ResolutionPaper Size Inner Diameter Color MatchingInk Saturation Back Centering Test PrintInk Levels and Cartridge Maintenance Enable Ink Low WarningClogged Head Alignment Calibration Enable Bi-di PrintingDisc Output Location Idle Status Screen LCD Control Panel OperationMain Menu Archived Jobs Install Cartridges Tools Shutdown / Re-startShutdown/Re-start Install CartridgesTools Cancel All Jobs Software Disc Marketing Disc Important notes Ink Low Maintenance TroubleshootingInput Empty Performing a Robotic SELF-TEST Cleaning the XRNSource Location Cleaning the INK CartridgesGB Sata Technical SpecificationsPrint Quality 12, 15 IndexArchived Job 20, 22, 28 Bin selection 26, 27 12, 13