Philips 273P3Q user manual Troubleshooting, Make sure the computer is turned on

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9.Troubleshooting & FAQs

9. Troubleshooting & FAQs

9.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit.)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White.)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated.

Screen says

Attention

Check cable connection

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function.

•The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks.

•Do not perform any troubleshooting steps.

•Disconnect the monitor from mains power source immediately for safety.

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered.

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen.

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears.

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationNotational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHService Important information for Burn-in/Ghost imageDisposal of product and packing material Waste Electrical and Electronic EquipmentPackage contents Setting up the monitorInstallation Operating the monitorSmartImage.There are 6 modes Basic and simple instruction on the control keysOSD Menu Resolution notification Physical Function Tilt Height adjustmentSwivel Remove Base Stand and Base Remove the 4 screws Remove the base from the monitorSmartImage What is it?Why do I need it? How does it work?SmartContrast Off No optimization by SmartImagePhilips SmartControl Premium InstallationStart with Standard pane Adjust menu First launch -WizardColor menu Image Optimization SmartImage ECOImage Optimization On single input displays, this pane will not be visible OptionAuto PivotTask Tray Menu Enabled Context Sensitive menuContext Menu has four entries SmartDesktop Task Tray Menu DisabledSmartDesktop Guide Identify provides a quick way to view the gridNo other alternative path available Left Click Menu Task Tray Right ClickSmartDesktop Partition Definitions Name Description ImageRight side Vertical Horizontal Split Horizontal Split TopLeft side Vertical BottomPower Sensor SettingHow to adjust settings Technical Specifications 273P3Q 30,000hrs Environmental Energy StarThis data is subject to change without notice Resolution & Preset Modes Maximum ResolutionRecommended Resolution Power Management This display is designed for both you and the planet Low acoustic noise emissions when applicableRegulatory Information Brand owner offers take-back optionsThis product is in conformity with the following standards Epeat Electronic ProductCE Declaration of Conformity EN61000-3-22006 Limits for Harmonic Current EmissionDeclaration of Conformity for Products Marked with FCC Logo CET appareil produit, utilise et peutRegulatory Infomation Placering/Ventilation Paikka/IlmankiertoPlassering/Ventilasjon China RoHS 环保使用期限Pixels and Sub pixels Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsAdjacent dark subpixels Total bright dot defects of all typesDark subpixel Total black dot defects of all typesCustomer Care & Warranty Slovakia Datalan Service LAN ServiceUAB Servicenet Contact Information for Central and Eastern Europe regionContact Information for Apmea region EmiratesTroubleshooting Make sure the computer is turned onImage appears blurred, indistinct or too dark Power on light is too strong and is disturbingHorizontal flicker appears Image appears distorted.Text is fuzzy or blurredSmartControl Premium FAQs General FAQs Press OK to show the OSD OnScreen Display menu Q9 Can I connect my Monitor to any PC, workstation or Mac? Q10 Are Philips Monitors Plug-and- Play?Koninklijke Philips Electronics N.V. All rights reserved

273P3Q specifications

The Philips 273P3Q is a standout monitor designed to meet the needs of both professionals and general users. With its impressive specifications and innovative features, this monitor not only enhances productivity but also delivers a visually stunning experience.

One of the main features of the Philips 273P3Q is its 27-inch display, which boasts a resolution of 2560 x 1440 pixels (QHD). This high resolution allows for sharper images and clearer text, making it ideal for graphic design, video editing, and other tasks that require detailed visuals. The monitor uses AH-IPS panel technology, which provides wide viewing angles of 178 degrees both horizontally and vertically. This means that colors remain consistent and accurate, regardless of the viewer's position.

The Philips 273P3Q is equipped with a variety of connectivity options, including DisplayPort, HDMI, and USB 3.0 ports. These options ensure that users can easily connect their devices, whether they are laptops, desktops, or other peripherals. Additionally, the monitor features a built-in USB hub, allowing for easy access to charging and data transfer.

Another notable characteristic of the Philips 273P3Q is its ergonomic design. The monitor offers a fully adjustable stand, enabling users to tilt, swivel, raise, or lower the screen to achieve optimal comfort. This is particularly beneficial for those who spend long hours working at their desks. The monitor also has a VESA mount option, allowing users to mount it on a wall or arm for further space-saving convenience.

In terms of technology, the Philips 273P3Q incorporates several features aimed at reducing eye strain during extended use. The LowBlue mode adjusts the monitor's color temperature to minimize blue light emission, while the flicker-free technology reduces flicker, making the display easier on the eyes.

Additionally, the monitor comes with an anti-glare coating, which minimizes reflections and distractions, enabling a focused work environment. The sleek design, combined with a minimal bezel, maximizes the screen space and enhances the modern aesthetic.

In conclusion, the Philips 273P3Q is a versatile and advanced monitor that combines high-resolution display technology with ergonomic design and eye-care features, making it a valuable asset for any workspace. With its rich set of features and focus on user comfort, it stands out as a premier choice in the competitive monitor market.
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