Philips 241P4QRY, 241P4QPYK user manual 10.2Customer Care & Warranty, Rts, Msi, Anovo CH

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10. Customer care and warranty

10.2Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details.You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country	CSP	Hotline Number		Price	Opening hours
Austria	RTS	+43	0810 000206	€ 0.07	Mon to Fri : 9am - 6pm

Belgium	Ecare	+32	078 250851	€ 0.06	Mon to Fri : 9am - 6pm

Cyprus	Alman	800 92 256		Free of charge	Mon to Fri : 9am - 6pm
Denmark	Infocare	+45	3525 8761	Local call tariff	Mon to Fri : 9am - 6pm

Finland	Infocare	+358 09 2290 1908		Local call tariff	Mon to Fri : 9am - 6pm

France	Mainteq	+33	082161 1658	€ 0.09	Mon to Fri : 9am - 6pm
Germany	RTS	+49	01803 386 853	€ 0.09	Mon to Fri : 9am - 6pm

Greece	Alman	+30	00800 3122 1223	Free of charge	Mon to Fri : 9am - 6pm

Ireland	Celestica	+353 01 601 1161		Local call tariff	Mon to Fri : 8am - 5pm
Italy	Anovo Italy	+39 840 320 041 € 0.08		€ 0.08	Mon to Fri : 9am - 6pm

Luxembourg	Ecare	+352 26 84 30 00		Local call tariff	Mon to Fri : 9am - 6pm

Netherlands	Ecare	+31	0900 0400 063	€ 0.10	Mon to Fri : 9am - 6pm
Norway	Infocare	+47	2270 8250	Local call tariff	Mon to Fri : 9am - 6pm

Poland	MSI	+48	0223491505	Local call tariff	Mon to Fri : 9am - 6pm

Portugal	Mainteq	800 780 902		Free of charge	Mon to Fri : 8am - 5pm
Spain	Mainteq	+34	902 888 785	€ 0.10	Mon to Fri : 9am - 6pm

Sweden	Infocare	+46	08 632 0016	Local call tariff	Mon to Fri : 9am - 6pm

Switzerland	ANOVO CH	+41	02 2310 2116	Local call tariff	Mon to Fri : 9am - 6pm
United Kingdom	Celestica	+44	0207 949 0069	Local call tariff	Mon to Fri : 8am - 5pm

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and maintenance OperationNotational Descriptions Weee Disposal of product and packing materialWaste Electrical and Electronic Equipment Taking back/Recycling Information for CustomersSetting up the monitor InstallationSnap in the base in the Vesa mount area 241P4QPY/241P4QRY Connecting to your PC241P4QPYK WKHPRQLWRUÀUPO\Operating the monitor OFFMovie, Game, Economy, Off ErgoSensor Basic and simple instruction on the control keys 241P4QPYK241P4QPY/241P4QPYK FRQÀUPWKHFKRLFHRUFKDQJHOSD Menu 241P4QRY Off Demo65+65 Remove the Base Assembly for Vesa Mounting Image Optimization SmartImageSmartContrast Philips SmartControl PremiumFirst launch -Wizard Image Optimization Image Optimization First Color Calibration Screen OptionAuto Pivot Image Optimization 7KHWDVNWUD\KDVÀYHHQWULHV Context Menu has four entries 7XQHLVSOD\ Opens the SmartControl Premium control panel 7HFKQLFDO6XSSRUW Displays the tech supportSmartDesktop Guide Other alternative path VistaWin No other alternative path available Title Bar Options Image Optimization 6PDUWHVNWRS3DUWLWLRQHÀQLWLRQV RUPDLQWDLQYHUWLFDOFRQÀJXUDWLRQRUPDLQWDLQKRULRQWDOFRQÀJXUDWLRQ Name Description Image Into four Evenly sized regionsLeft or right of the monitor Custom settings PowerSensorSetting Default settings Landscape/Portrait mode‡9LHZLQJDQJOH ErgoSensor‡9LHZLQJGLVWDQFH ‡9LHZLQJWLPHPC system requirements Using the deviceBuilt-in Webcam with Microphone Available for 241P4QPYKLED Technical SpecificationsAmva YESPower 6SHFLÀF6XEVWDQFHV MtbfRohs YES Epeat TICK, UKRAINIAN, CCC, CecpResolution & Preset Modes Power Management 3RZHU0DQDJHPHQWHÀQLWLRQ&HUWLÀHGGJH Regulatory InformationLead-free Product For more information, please visitEpeat Electronic Product Environmental Product also comply with the following standards‡ GS EK1-20002013 GS mark requirement Federal Communications Commission FCC Notice U.S. Only EN 55022 Compliance Czech Republic Only 3ROLVK&HQWHUIRU7HVWLQJDQG&HUWLÀFDWLRQNur original-Ersatzteile verwendet werden VarningBsmi Notice Taiwan Only Ergonomie Hinweis nur Deutschland Achtung Beim AufstellenChina RoHS RoHSPixels and Sub pixels Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsTables Proximity of Pixel DefectsFor the proximity of pixel defects Total bright dot defects of all typesMSI 10.2Customer Care & WarrantyRTS Anovo CH3URÀ6HUYLFH IBAFujitsu AMCPT. Cormic Agos NetworkRedington India ServisindoPhilippines EA Global Supply Chain Solutions ,IncTechnostar Service Armenia Azerbaijan Georgia11.1Troubleshooting 9HUWLFDOÁLFNHUDSSHDUV+RULRQWDOÁLFNHUDSSHDUV 11.2SmartControl Premium FAQs 11.3General FAQs Do if the screen shows CannotDisplay this video mode? What if I get lost when I am making How do I adjust the resolution?Desired resolution under Windows Monitor adjustments via OSD?ErgoSensor FAQs Q12 What is the optimum neck angle for stress-free reading? 6SHFLÀFDWLRQVDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFH