Philips 241P4QRY 11.3General FAQs, Do if the screen shows Cannot, Display this video mode?

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11.Troubleshooting & FAQs

Q3. After installing SmartControl Premium,

when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check

if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Attention

Theft Deterrence is Enabled

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

Ans.: Philips Service center has a right to

DVNIRUOHJLWLPDWHLGHQWLÀFDWLRQDQG authorization, in order to establish ownership of the monitor.

11.3General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

 

display this video mode'?

Ans.:

Recommended resolution for this

 

monitor: 1920 x 1080 @ 60 Hz.

‡ Unplug all cables, then connect your PC to the monitor that you used previously.

‡ In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 x 1080 pixels.

‡ Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

‡ Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @ 60 Hz.

‡ Shut down your computer, disconnect your

old monitor and reconnect your Philips LCD monitor.

‡ Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

4 :KDWDUHWKHLQIDQGLFPÀOHVRQWKH CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: 7KHVHDUHWKHGULYHUÀOHVIRU\RXU monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor GULYHUV LQIDQGLFPÀOHV RUDGULYHU GLVNZKHQ\RXÀUVWLQVWDOO\RXUPRQLWRU Follow the instructions to insert the companion CD-ROM included in this

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and maintenance OperationNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentWeee Taking back/Recycling Information for CustomersSetting up the monitor InstallationSnap in the base in the Vesa mount area Connecting to your PC 241P4QPYK241P4QPY/241P4QRY WKHPRQLWRUÀUPO\Operating the monitor OFFMovie, Game, Economy, Off ErgoSensor 241P4QPYK 241P4QPY/241P4QPYKBasic and simple instruction on the control keys FRQÀUPWKHFKRLFHRUFKDQJHOSD Menu 241P4QRY Off Demo65+65 Remove the Base Assembly for Vesa Mounting Image Optimization SmartImageSmartContrast Philips SmartControl PremiumFirst launch -Wizard Image Optimization Image Optimization First Color Calibration Screen OptionAuto Pivot Image Optimization Context Menu has four entries  7XQHLVSOD\ Opens the SmartControl Premium control panel7KHWDVNWUD\KDVÀYHHQWULHV  7HFKQLFDO6XSSRUW Displays the tech supportSmartDesktop Guide Other alternative path VistaWin No other alternative path available Title Bar Options Image Optimization 6PDUWHVNWRS3DUWLWLRQHÀQLWLRQV RUPDLQWDLQYHUWLFDOFRQÀJXUDWLRQRUPDLQWDLQKRULRQWDOFRQÀJXUDWLRQ Name Description Image Into four Evenly sized regionsPowerSensor Setting Default settingsLeft or right of the monitor Custom settings Landscape/Portrait modeErgoSensor ‡9LHZLQJGLVWDQFH‡9LHZLQJDQJOH ‡9LHZLQJWLPHUsing the device Built-in Webcam with MicrophonePC system requirements Available for 241P4QPYKTechnical Specifications AmvaLED YESPower Mtbf Rohs YES Epeat6SHFLÀF6XEVWDQFHV TICK, UKRAINIAN, CCC, CecpResolution & Preset Modes Power Management 3RZHU0DQDJHPHQWHÀQLWLRQRegulatory Information Lead-free Product&HUWLÀHGGJH For more information, please visitEpeat Electronic Product Environmental Product also comply with the following standards‡ GS EK1-20002013 GS mark requirement Federal Communications Commission FCC Notice U.S. Only EN 55022 Compliance Czech Republic Only 3ROLVK&HQWHUIRU7HVWLQJDQG&HUWLÀFDWLRQVarning Bsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandNur original-Ersatzteile verwendet werden Achtung Beim AufstellenChina RoHS RoHSCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects For the proximity of pixel defectsTables Total bright dot defects of all types10.2Customer Care & Warranty RTSMSI Anovo CHIBA Fujitsu3URÀ6HUYLFH AMCAgos Network Redington IndiaPT. Cormic ServisindoChain Solutions ,Inc Technostar ServicePhilippines EA Global Supply Armenia Azerbaijan Georgia11.1Troubleshooting 9HUWLFDOÁLFNHUDSSHDUV+RULRQWDOÁLFNHUDSSHDUV 11.2SmartControl Premium FAQs 11.3General FAQs Do if the screen shows CannotDisplay this video mode? How do I adjust the resolution? Desired resolution under WindowsWhat if I get lost when I am making Monitor adjustments via OSD?ErgoSensor FAQs Q12 What is the optimum neck angle for stress-free reading? 6SHFLÀFDWLRQVDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFH
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