Philips 241P4QPYK Agos Network, Redington India, PT. Cormic, Servisindo, Perkasa, Fetec.Co

Page 44

10. Customer care and warranty

Contact Information for NORTH AMERICA :

Country	&DOOFHQWHU			&RQVXPHUFDUHQXPEHU

U.S.A.	EPI - e-center		(877) 835-1838

Canada	EPI - e-center		(800)479-6696

Contact Information for APMEA region:

Country	ASP	Consumer care number		Opening hours
Australia	AGOS NETWORK	1300 360 386		Mon.~Fri. 9:00am-5:30pm
Australia	PTY LTD	1300 360 386		Mon.~Fri. 9:00am-5:30pm
	PTY LTD
New Zealand	Visual Group Ltd.	0800 657447		Mon.~Fri. 8:30am-5:30pm

		Hong Kong:
Hong Kong	Company: Smart Pixels	Tel: +852 2619 9639		Mon.~Fri. 9:00am-6:00pm
Macau	Technology Ltd.	Macau:		Sat. 9:00am-1:00pm
		Tel: (853)-0800-987
India	REDINGTON INDIA	Tel: 1 800 425 6396		Mon.~Fri. 9:00am-5:30pm
India	LTD	SMS: PHILIPS to 56677		Mon.~Fri. 9:00am-5:30pm
	LTD	SMS: PHILIPS to 56677
	PT. CORMIC	+62-21-4080-9086		Mon.~Thu. 08:30-12:00; 13:00-
	PT. CORMIC	(Customer Hotline)		Mon.~Thu. 08:30-12:00; 13:00-
Indonesia	SERVISINDO	(Customer Hotline)		17:30
Indonesia	SERVISINDO	+62-8888-01-9086		17:30
	PERKASA	+62-8888-01-9086		Fri. 08:30-11:30; 13:00-17:30"
	PERKASA	(Customer Hotline)		Fri. 08:30-11:30; 13:00-17:30"
		(Customer Hotline)

Korea	Alphascan Displays, Inc	1661-5003		Mon.~Fri. 9:00am-5:30pm
Korea	Alphascan Displays, Inc	1661-5003		Sat. 9:00am-1:00pm
				Sat. 9:00am-1:00pm

Malaysia	R-Logic Sdn Bhd	+603 5102 3336		Mon.~Fri. 8:15am-5:00pm
Malaysia	R-Logic Sdn Bhd	+603 5102 3336		Sat. 8:30am-12:30am
				Sat. 8:30am-12:30am
Pakistan	TVONICS Pakistan	+92-213-6030100		Sun.~Thu. 10:00am-6:00pm
	Philips Electronics			Mon.~Fri. 9:00am-6:00pm
Singapore	Singapore Pte Ltd	(65) 6882 3966		Mon.~Fri. 9:00am-6:00pm
Singapore	(Philips Consumer Care	(65) 6882 3966		Sat. 9:00am-1:00pm
	Center)
Taiwan	FETEC.CO	0800-231-099		Mon.~Fri. 09:00 - 18:00

Thailand	Axis Computer System	(662) 934-5498		Mon.~Fri. 08:30am~05:30pm
	Co., Ltd.
South Africa	Computer Repair	011 262 3586		Mon.~ Fri. 08:00am~05:00pm
South Africa	Technologies	011 262 3586		Mon.~ Fri. 08:00am~05:00pm
	Technologies
Israel	Eastronics LTD	1-800-567000		Sun.~Thu. 08:00-18:00

		+84 8 38248007
	FPT Service Informatic	Ho Chi Minh City
	FPT Service Informatic	+84 5113.562666		Mon.~Fri. 8:00-12:00, 13:30-17:30
Vietnam	Company Ltd. - Ho Chi	+84 5113.562666		Mon.~Fri. 8:00-12:00, 13:30-17:30
Vietnam	Company Ltd. - Ho Chi	Danang City		Sat. 8:00-12:00
	Minh City Branch	+84 5113.562666
		+84 5113.562666
		Can tho Province

42

Image 44

Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and maintenance OperationNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentWeee Taking back/Recycling Information for CustomersSnap in the base in the Vesa mount area Setting up the monitorInstallation Connecting to your PC 241P4QPYK241P4QPY/241P4QRY WKHPRQLWRUÀUPO\Movie, Game, Economy, Off ErgoSensor Operating the monitorOFF 241P4QPYK 241P4QPY/241P4QPYKBasic and simple instruction on the control keys FRQÀUPWKHFKRLFHRUFKDQJHOSD Menu 241P4QRY Off Demo65+65 Remove the Base Assembly for Vesa Mounting Image Optimization SmartImageFirst launch -Wizard SmartContrastPhilips SmartControl Premium Image Optimization Image Optimization First Color Calibration Screen OptionAuto Pivot Image Optimization Context Menu has four entries 7XQHLVSOD\ Opens the SmartControl Premium control panel7KHWDVNWUD\KDVÀYHHQWULHV 7HFKQLFDO6XSSRUW Displays the tech supportWin No other alternative path available SmartDesktop GuideOther alternative path Vista Title Bar Options Image Optimization RUPDLQWDLQKRULRQWDOFRQÀJXUDWLRQ 6PDUWHVNWRS3DUWLWLRQHÀQLWLRQVRUPDLQWDLQYHUWLFDOFRQÀJXUDWLRQ Name Description Image Into four Evenly sized regionsPowerSensor Setting Default settingsLeft or right of the monitor Custom settings Landscape/Portrait modeErgoSensor ‡9LHZLQJGLVWDQFH‡9LHZLQJDQJOH ‡9LHZLQJWLPHUsing the device Built-in Webcam with MicrophonePC system requirements Available for 241P4QPYKTechnical Specifications AmvaLED YESPower Mtbf Rohs YES Epeat6SHFLÀF6XEVWDQFHV TICK, UKRAINIAN, CCC, CecpResolution & Preset Modes Power Management 3RZHU0DQDJHPHQWHÀQLWLRQRegulatory Information Lead-free Product&HUWLÀHGGJH For more information, please visit‡ GS EK1-20002013 GS mark requirement Epeat Electronic Product EnvironmentalProduct also comply with the following standards Federal Communications Commission FCC Notice U.S. Only EN 55022 Compliance Czech Republic Only 3ROLVK&HQWHUIRU7HVWLQJDQG&HUWLÀFDWLRQVarning Bsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandNur original-Ersatzteile verwendet werden Achtung Beim AufstellenChina RoHS RoHSCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects For the proximity of pixel defectsTables Total bright dot defects of all types10.2Customer Care & Warranty RTSMSI Anovo CHIBA Fujitsu3URÀ6HUYLFH AMCAgos Network Redington IndiaPT. Cormic ServisindoChain Solutions ,Inc Technostar ServicePhilippines EA Global Supply Armenia Azerbaijan Georgia+RULRQWDOÁLFNHUDSSHDUV 11.1Troubleshooting9HUWLFDOÁLFNHUDSSHDUV 11.2SmartControl Premium FAQs Display this video mode? 11.3General FAQsDo if the screen shows Cannot How do I adjust the resolution? Desired resolution under WindowsWhat if I get lost when I am making Monitor adjustments via OSD?ErgoSensor FAQs Q12 What is the optimum neck angle for stress-free reading? 6SHFLÀFDWLRQVDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFH