Philips WACS7000, WACS7005 user manual Troubleshooting

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15.Troubleshooting

Problem

I have done all the steps described in Connect to PC guide to connect my WACS7000 to my home wireless network, but the Center and Station are still not connected to each other.

I see the message “Check the internet setup for CD Database on-line” even though I am sure that the WACS7000 is connected to my home wireless network with internet connection.

Solution

✔On the center, please go to Menu -> Information -> Wireless -> Status, check that the Center has been changed from Ad-Hoc to Infrastructure mode, also check that the SSID, WEP key or WPA key matches the setup of your wireless home network. Please do the same on the station.

✔Try to change the SSID on your router to a more unique name if it is too generic, as your neighbors might be using a router with the same SSID.

✔WACS7000 supports wireless and wired connection at the same time.There is a chance that your wireless IP address and wired IP address are on the same subnet and this will confuse WACS7000. Suggest to change the DHCP range of your wireless router so that the wireless IP received by WACS7000 is on a different subnet from its wired IP.

✔You may have forgotten to set up the wireless network settings on the station. If you have not done so, please follow C1 in Connect to PC Guide on how to set up the Station to join the network.

✔Try to change the channel of your home network settings in the router.

✔On your router, suggest to use WPA key instead of WEP key. When using WEP as your encryption key, please set all 4 keys to be the same.

✔Make sure that the Turbo mode of your wireless router is switched off, if your router is has this function.

✔Please go to Menu->Network->Internet to check if your DNS server is correctly set up. Also make sure that you have set up proxy server if your home wireless network needs a proxy server for internet connection.

✔There is a chance that you are already successfully connected to Gracenote online, but your CD is not in their database.

English

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Contents Wireless Music English English Français Español IndexImportant notes for users in the U.K How to connect a plugMains plug Copyright in the U.KGPL Package written offer Lgpl Library written offerHead of Development Contents Network setting About WACS7000 Supplied accessoriesGeneral information Philips on-line support Environmental information MaintenanceSet does not contain any user- serviceable parts Safety informationControls Helpful hints CD slot loaderHelpful hint DisplayAdjusts the volume level Volume -,+Stops playback or recording MarkUNMarkSynchro display Remote controlVOL + MARK/UNMARK on the Center only≤ Scroll 3 Alphanumeric keysIcons on LCD display Icon DescriptionInstallation Power power-saving mode before removing its power plug Setting up Wi-Fi connection between Center and StationPlacing Center and Station Unplug the Center and Station. Relocate as desiredConnecting a USB mass storage device Connecting antennasRear connections For devices with USB cableCenter Connecting to other additional devicesStation On the additional deviceConnecting to an additional device with powerful speakers Using AC powerSelect AUX mode on the connected additional device On the CenterReset clock if the power cord is plugged off Setting clockPreparation 1Viewing clockInserting batteries into the remote control Using the remote controlWay remote control Then select the desired function for example É/Å, 4 /¢Using 2-way remote control Using alphanumeric keys Using navigation controlsSwitching to power-saving mode Switching to standby/on and selecting functionsRed indicator lights up Basic functionsAuto-standby Volume controlMute Sound controlIncredible surround Display adjustmentSelecting languages Setting alarm time AlarmSetting repeat mode Activating/de-activating alarmTo stop playback, press Stopç Playing Hard Disk HDSearching by keywords Selecting and searchingSelecting a different option Selecting tracks of a particular artist Different play modesSelecting tracks of a particular genre Selecting a track in the current album during playbackRecording from CDs Building music library on the CenterTo record from CD at fast speed Display shows Reading CD List of tracks appearsTo record from CD during playback Mark UnmarkTo find your recorded tracks Creating Playlist custom Collection of your favorite musicImporting from PC Recording from Radio or external sourceOn the source unit Center or Station where music is playing Backup Your Music Content On Your PCDeleting a playlist, album or track Viewing track informationPress Music Follows ME Press Music Follows ME to activate Icon appearsOn the Stations Press Music Broadcast to activateKeys Viewing system informationScreen For illustration onlyEnglish Playing discs CD on the Center onlyDiscs playback Press Stopç to stop searching Different play modes Viewing track information Press View on the remote control once orMore times to enter the playback screen PressStoring preset radio stations Tuning to radio stationsFM radio Autostore automatic programmingNews To listen to a preset stationRDS Activating NewsUPnP Connecting to the UPnP deviceUPnP Universal Plug and Play UPnP playbackPlaying music from Center About the USB device External sourcesPlaying or recording to USB mass storage device Transferring music to the USB device Playing music from the USB DeviceSelected tracks are transferred to the USB device Playing a portable hard disk audio playerTo find the transferred tracks on your USB device To play the transferred tracks on other music playersExternal hard disk audio player Press Portable on the 2-way remote controlPlaying other external sources Adding Additional Station to the Center Network settingWireless Connecting to external Wi-Fi networkDeleting a Station Press 2 tcontinueExternal Wi-Fi network Connecting to external wired networkFor illustration only Applicable cases Has Wi-Fi network Network setting on CenterFor illustration only Applicable cases Has wired network Connecting to two different networksNetwork setting on Station Applicable cases Has two networksViewing the connection with External network Viewing Station status on the Center’s Wi-Fi networkViewing connection status To update Gracenote music Recognition database Connecting to the InternetGracenote CD Information Gracenote music recognition databaseLooking up CD track information Internet setup for CD Database on-lineCurrent connection On the CenterRe-establish Wi-Fi network of Center and Stations Firmware UpgradeThen, on Philips Wireless Music Station Upgrading firmwareReset ResetWhen to reset the Center or Station If the Center is reset and Stations are not resetProblem TroubleshootingSolution Remote control does not function properlyRestart Wadm Go to FileRefresh Content to refresh the WadmPlease check if your PC has virus Backup function cannot work anymoreUpgrading Station wirelessly failed Troubleshooting Appendix How to mount the Center and Station onto wallsCenter Station To detach the stand from the Center or StationGracenote MusicID Terms of Use USE of this Product Implies Acceptance of the Terms belowRoyal Philips Electronics N.V OnlineMeet Philips at the Internet

WACS7000, WACS7005 specifications

The Philips WACS7000 and WACS7005 are powerful wireless audio systems that embody the essence of modern home entertainment. Designed with versatility and ease of use in mind, both models enable users to enjoy music seamlessly throughout their living space.

At the heart of the WACS7000 and WACS7005 is the innovative Multi-room audio technology. This feature allows users to distribute music across multiple rooms without the need for complex wiring. The systems utilize a wireless network, providing a convenient way to listen to favorite tracks in different areas of the home, ensuring that every room is filled with rich, high-quality sound.

The WACS7000 and WACS7005 models also come equipped with an integrated CD player and a digital AM/FM radio, catering to various music preferences. They support multiple audio formats, including MP3 and WMA, allowing users to enjoy their music collection without limitations. With the capability to connect to a computer or an external music source, these devices can access extensive digital libraries.

One of the standout features of these systems is the user-friendly interface. The remote control and intuitive display make it easy to navigate playlists, adjust volume, and select tracks from a distance. The WACS7005 model enhances this experience further with a larger screen for better visibility and accessibility.

For those who appreciate high-fidelity audio, Philips has integrated their proprietary Digital Sound Processing technology into both models. This results in clearer vocals, deeper bass, and a more immersive listening experience overall. The built-in equalizer provides users the flexibility to customize sound profiles according to their personal preference.

Connectivity options abound in the WACS7000 and WACS7005. Bluetooth compatibility enables streaming music directly from smartphones and tablets, while USB ports facilitate easy playback from flash drives. Additionally, the systems are compatible with various digital music services, expanding access to online streaming platforms.

In terms of design, both models boast a sleek, modern aesthetic. The compact form factor ensures they fit well in any living space, whether on a shelf or as a standalone centerpiece. The high-quality materials used in construction guarantee both durability and an appealing look.

Overall, the Philips WACS7000 and WACS7005 are excellent choices for music enthusiasts looking for a sophisticated, versatile wireless audio solution. With advanced technologies, user-friendly features, and a commitment to delivering superior sound, these systems stand out as leaders in home audio entertainment.
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