Philips 2.37E+06 user manual Customer Care & Warranty

Page 33

7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country

ASC

Consumer care number

Price

 

 

 

 

 

Germany

Siemens I&S

+49

01803 386 853

0.09

United Kingdom

Invec Scotland

+44

0207 949 0069

Local call tariff

 

 

 

 

 

Ireland

Invec Scotland

+353

01 601 1161

Local call tariff

 

 

 

 

 

Spain

Eatsa Spain

+34

902 888 785

0.10

 

 

 

 

 

Finland

A-novo

+358

09 2290 1908

Local call tariff

 

 

 

 

 

France

A-novo

+33

082161 1658

0.09

 

 

 

 

 

Greece

Allman Hellas

+30

00800 3122 1223

Free of charge

 

 

 

 

 

Italy

A-novo

+39

840 320 041

0.08

Netherlands

E Care

+31

0900 0400 063

0.10

 

 

 

 

 

Denmark

A-novo

+45

3525 8761

Local call tariff

 

 

 

 

 

Norway

A-novo

+47

2270 8250

Local call tariff

 

 

 

 

 

Sweden

A-novo

+46

08 632 0016

Local call tariff

 

 

 

 

 

Poland

Zolter

+48

0223491505

Local call tariff

 

 

 

 

 

Austria

Siemens I&S

+43

0810 000206

0.07

Belgium

E Care

+32

078 250851

0.06

 

 

 

 

 

Luxembourg

E Care

+352

26 84 30 00

Local call tariff

 

 

 

 

 

Portugal

Eatsa Spain

+351

2 1359 1440

Local call tariff

 

 

 

 

 

Switzerland

A-novo

+41

02 2310 2116

Local call tariff

 

 

 

 

 

 

31

Image 33
Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceNotational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHWaste Electrical and Electronic Equipment Disposal of product and packing materialInstallation Setting up the monitorPackage contents Install base standSetting up the monitor Operating the monitor Model 237E4QHAD, 237E4LHAB Switch monitor’s power onModel 237E4LHSB,237E4LHAB Model 237E4QHSD,237E4QHADOSD Menu Basic and simple instruction on the control keysMHL Mobile High-Definition Link introduction What is it?How do I use the MHL function? How does it work? how do I connect?Image Optimization Why do I need it?SmartImage Lite How does it work?SmartContrast Philips SmartControl LiteFirst launch -Wizard Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Task Tray Menu Disabled Context Sensitive menuExit Close SmartControl Lite Technical Specifications Connectivity Signal Input 237E4LSBVGAAnalog, DVIDigital,HDCP Technical Specifications 237E4QHSD 0C to 40 C Operating Condition30,000hrs EnvironmentalResolution & Preset Modes 237E4QHAD Power ManagementLead-free Product Regulatory InformationBrand owner offers take-back options TCOF1058 TCO Document,VerGS EK1-20002011 GS mark requirement Epeat Electronic Product EnvironmentalCommission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Infomation Plassering/Ventilasjon Paikka/IlmankiertoBsmi Notice Taiwan Only Ergonomie Hinweis nur Deutschland Nur original-Ersatzteile verwendet werdenEU Energy Label China RoHSPhilips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects Black Dot DefectsTotal bright dot defects of all types Dark subpixelCustomer Care & Warranty Lithuania UAB Servicenet Bulgaria LAN ServiceTopaz-Service Company +38 044 245 73 Russia Contact Information for Central and Eastern Europe regionAL Shahd Computer L.L.C Contact Information for Apmea regionSatisfactory, you can do manual adjustments via the OSD menu TroubleshootingImage appears distorted.Text is fuzzy or blurred SmartControl Lite FAQsGeneral FAQs Q10 Are Philips LCD monitors Plug-and- Play? Q7 How should I clean the LCD surface?Q3. I cannot hear sound from the monitor display Ans MHL FAQsKoninklijke Philips Electronics N.V. All rights reserved