Philips 2.37E+06 user manual MHL FAQs, Q3. I cannot hear sound from the monitor display Ans

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8.Troubleshooting & FAQs

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Warning

Severe"burn-in" or "after-image" or "ghost image" symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Q12: Why is my Display not showing sharp text, and is displaying jagged characters?

Ans.: Your LCD monitor works best at its native resolution of 1920x1080@60Hz. For best display, please use this resolution.

8.4 MHL FAQs

Q1: I cannot see my mobile device image on the monitor screen

Ans.:

•Please check if your mobile device is MHL certified.

•You also need to have a MHL certified cable to connect the devices.

•Make sure that you have connected to the MHL-HDMI port, and that correct input is selected on the Monitor via the input selector (front bezel or OSD)

•The product is officially MHL-certified. As this monitor is a passive display, if you encounter any unexpected troubles when using the MHL input, please refer to the mobile device’s user manual or contact the manufacturer of the mobile device.

Attention

No video input(MHL-HDMI)

•Make sure your mobile device has not entered standby (sleep) mode. If it has,

then you will see a notification message on the display. Once the mobile device wakes up, the monitor’s display will wake and show the images.You may need to make sure that the correct input is selected if in between you have used or connected any other device

Q2. Why is the image on the monitor display of poor quality? My mobile device looks far better.

Ans.:

• The MHL standard defines fixed

1080p

@30hz for output, and input.This monitor complies with this standard.

•The image quality depends on the quality of the original contents. If the content is of high resolution (example HD or 1080p), then it will appear in HD or 1080p on this monitor display. If the original content is in low resolution (example QVGA) it may look good on the mobile device due to its small screen size, but will look to be of lower quality on the large screen monitor display.

Q3. I cannot hear sound from the monitor display.

Ans.:

•Make sure your monitor display has built- in speakers and the volume is turned on the monitor side, and also on the mobile device side.You may also want to use optional headphones.

•If your monitor display does not have in built speakers, then you can connect optional headphones to the output on the monitor. Please ensure that the volume is turned on the monitor side, and also on the mobile device side.

For further information or FAQ, please visit official website of MHL org:

http://www.mhlconsortium.org

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Contents
Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationTemperature 0-40C 32-95F Humidity 20-80% RH Notational DescriptionsDisposal of product and packing material Waste Electrical and Electronic EquipmentSetting up the monitor InstallationPackage contents Install base standSetting up the monitor Model 237E4QHAD, 237E4LHAB Switch monitor’s power on Operating the monitorModel 237E4QHSD,237E4QHAD Model 237E4LHSB,237E4LHABBasic and simple instruction on the control keys OSD MenuWhat is it? MHL Mobile High-Definition Link introductionHow do I use the MHL function? How does it work? how do I connect?Why do I need it? Image OptimizationSmartImage Lite How does it work?Philips SmartControl Lite SmartContrastFirst launch -Wizard Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Context Sensitive menu Task Tray Menu DisabledExit Close SmartControl Lite Technical Specifications Connectivity Signal Input 237E4LSBVGAAnalog, DVIDigital,HDCP Technical Specifications 237E4QHSD Operating Condition 0C to 40 C30,000hrs EnvironmentalResolution & Preset Modes Power Management 237E4QHADRegulatory Information Lead-free ProductBrand owner offers take-back options TCOF1058 TCO Document,VerEpeat Electronic Product Environmental GS EK1-20002011 GS mark requirementFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Paikka/Ilmankierto Plassering/VentilasjonBsmi Notice Taiwan Only Ergonomie Hinweis nur Deutschland Nur original-Ersatzteile verwendet werdenChina RoHS EU Energy LabelCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Proximity of Pixel DefectsTotal bright dot defects of all types Dark subpixelCustomer Care & Warranty Bulgaria LAN Service Lithuania UAB ServicenetTopaz-Service Company +38 044 245 73 Russia Contact Information for Central and Eastern Europe regionContact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Satisfactory, you can do manual adjustments via the OSD menuSmartControl Lite FAQs Image appears distorted.Text is fuzzy or blurredGeneral FAQs Q7 How should I clean the LCD surface? Q10 Are Philips LCD monitors Plug-and- Play?MHL FAQs Q3. I cannot hear sound from the monitor display AnsKoninklijke Philips Electronics N.V. All rights reserved