Philips 2.37E+06 SmartControl Lite FAQs, Image appears distorted.Text is fuzzy or blurred

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8.Troubleshooting & FAQs

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

•Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

•Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

•The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

•You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 SmartControl Lite FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Lite becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Lite can work. Otherwise, you will need to remove and re-install SmartControl Lite to ensure proper driver is installed.

Q2. The SmartControl Lite functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

•To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

•If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl Lite and re-install it.

Q3. After installing SmartControl Lite, when clicking on SmartControl Lite tab, nothing shows up after a while or a failure message shows, what happened?

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceNotational Descriptions Temperature 0-40C 32-95F Humidity 20-80% RHWaste Electrical and Electronic Equipment Disposal of product and packing materialInstallation Setting up the monitorPackage contents Install base standSetting up the monitor Operating the monitor Model 237E4QHAD, 237E4LHAB Switch monitor’s power onModel 237E4LHSB,237E4LHAB Model 237E4QHSD,237E4QHADOSD Menu Basic and simple instruction on the control keysMHL Mobile High-Definition Link introduction What is it?How do I use the MHL function? How does it work? how do I connect?Image Optimization Why do I need it?SmartImage Lite How does it work?Philips SmartControl Lite SmartContrastFirst launch -Wizard Start with Standard pane Adjust menu Color menu Image Optimization Image Optimization Context Sensitive menu Task Tray Menu DisabledExit Close SmartControl Lite Technical Specifications Connectivity Signal Input 237E4LSBVGAAnalog, DVIDigital,HDCP Technical Specifications 237E4QHSD 0C to 40 C Operating Condition30,000hrs EnvironmentalResolution & Preset Modes 237E4QHAD Power ManagementLead-free Product Regulatory InformationBrand owner offers take-back options TCOF1058 TCO Document,VerGS EK1-20002011 GS mark requirement Epeat Electronic Product EnvironmentalCommission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Infomation Plassering/Ventilasjon Paikka/IlmankiertoBsmi Notice Taiwan Only Ergonomie Hinweis nur Deutschland Nur original-Ersatzteile verwendet werdenEU Energy Label China RoHSPhilips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects Black Dot DefectsTotal bright dot defects of all types Dark subpixelCustomer Care & Warranty Lithuania UAB Servicenet Bulgaria LAN ServiceTopaz-Service Company +38 044 245 73 Russia Contact Information for Central and Eastern Europe regionAL Shahd Computer L.L.C Contact Information for Apmea regionSatisfactory, you can do manual adjustments via the OSD menu TroubleshootingImage appears distorted.Text is fuzzy or blurred SmartControl Lite FAQsGeneral FAQs Q10 Are Philips LCD monitors Plug-and- Play? Q7 How should I clean the LCD surface?Q3. I cannot hear sound from the monitor display Ans MHL FAQsKoninklijke Philips Electronics N.V. All rights reserved
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