Philips 2.73E+05 Argentina, Macau Address RUA do PE. ANT Roliz NO.2H R/C +, ASC Medan, ASC Yogya

Page 41

6. Customer care and warranty

ARGENTINA

Company : See ASP-ARG

Address : Azopardo 1480 (C1107ADZ) Cdad. de Buenos Aires Tel: 54 11 4103-4113

Email: hlew@megatech.la

China

TO GET WARRANTY SERVICE IN CHINA. Please contact Philips at:

Consumer care number : 4008 800 008

E-mail address : philips_helpdesk@vavotelecom. com

7days: 8am - 6pm

Pacific Australia:

Company: AGOS NETWORK PTY LTD

Address: 4/5 Dursley Road,Yenorra, NSW 2161, Australia

Tel: 1300 360 386

Fax: +61-2-80808147

Email: philips@agos.com.au

Service hours: Mon.~Fri. 8:00am-7:30pm

New Zealand:

Company:Visual Group Ltd.

Address: 28 Walls Rd Penrose Auckland

Phone: 0800 657447

Fax: 09 5809607

E-mail: vai.ravindran@visualgroup.co.nz

Service Hours: Mon.~Fri. 8:30am~5:30pm

Asia

Hong Kong:

Company: Smart Pixels Technology Ltd.

Address: 9/F Wilson Logistics Center 24-28 Kung

Kip Street Kwai Chung, N.T., Hong Kong.

Tel: +852 2619 9639

Fax: +852 2148 3123

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.:9:00am–1:00pm

Macau:

Company: Smart Pixels Technology Ltd.

Address: RUA DO PE. ANT ROLIZ NO.2H R/C +

SL(A) HONG FOK KOK, MACAU 澳門羅神父街鴻福閣二號H舖 Tel: (853)-0800-987

Fax: (853)-2855-2228

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

India:

Company: REDINGTON INDIA LTD

Address: SPL Guindy House, 95 Mount Road, Chennai 600032, India

Tel: 1 800 425 6396

E-mail: tralservice@philipsmonitors.co.in

Service hours: Mon.~Fri. 9:00AM~5:30PM; SMS ‘PHILIPS’ to 56677

Indonesia:

Company: PT. Gadingsari elektronika Prima

Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, Pondok Pinang. Jakarta

Tel: 62 21 75909053, 75909056, 7511530

Fax: 62 21 7510982

E-mail: gepta@cbn.net.id

Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm

Coverage: Jakarta, Bekasi, Krawang, Bogor, Depok, Tangerang, Serpong, Serang

Additional service points:

1. ASC MEDAN

Address: JL.Kakap No.32G, Medan

Phone: 62 61 4538920

Coverage: Medan, Aceh, Pematang Siantar, Pakanbaru, Padang

2. ASC YOGYA

Address: Jl.Pembela Tanah Air No.15,Yogyakarta

Phone: 62 274 564791

Coverage:Yogyakarta, Solo, Semarang, Magelang

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Contents
Troubleshooting & FAQs Table of Contents Operation Safety precautions and maintenanceTemperature 0-40C 32-95F Humidity 20-80% RH Notational Descriptions Weee Installation 273E3 Package contents Setting up the monitorInternet and Game Connecting to your PCBasic and simple instruction on the control keys What is On-Screen Display OSD?Description of the On Screen Display Resolution notification 100mm How does it work? Smartimage Lite What is it?Why do I need it? Why do I need it? Philips SmartControl Lite First launch -Wizard First time after installationStart with Standard pane Adjust menu Color menu Color Menu allow you to adjust RGB Product information Product information Product information Exit Close SmartControl Lite Task Tray Menu EnabledTask Tray Menu Disabled Pixels and Sub pixels Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects Bright Dot DefectsTotal bright dot defects of all types Black Dot DefectsDark subpixel Adjacent dark subpixelsYES LCD panel typeTFT-LCD Power On mode 43.5W typical Energy Consumption Mtbf 0C to 40 C50,000hrs EnvironmentalAutomatic power saving feature Power Management Definition Automatic PowerSavingLead-free Product ISO Very low energy consumption both in on- and standby modeEN550241998+A12001+A22003 Epeat Electronic ProductEN61000-3-22006 Limits for Harmonic Current Emission Product also comply with the following standardsTV technician for help Federal Communications Commission FCC Notice U.S. OnlyReorient or relocate the receiving antenna EN 55022 Compliance Czech Republic Only Paikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/VentilasjonGeforderten Werten entspricht, ist darauf zu achten, daß Ergonomie Hinweis nur DeutschlandNur original-Ersatzteile verwendet werden Achtung Beim AufstellenNorth America Latin AmericaPacific AsiaWhat is excluded? Customer care and warranty Your Guarantee in Central and Eastern Europe Warranty coverage begins the day you buy your What is COVERED?What is EXCLUDED? Your warranty does not coverBefore Requesting Service Where can I GET More INFORMATION?To GET Warranty Service in Canada Please contact Philips at 800Your International Guarantee Dear Customer Belarus IBA Estonia Fujitsu Services OUBulgaria Czech RepublicSerbia & Montenegro RomaniaSlovakia Slovenia PC HandArgentina Additional service pointsMacau Address RUA do PE. ANT Roliz NO.2H R/C + ASC MedanASC Bandung ASC SurabayaASC Bali Customer care and warranty Where is Service AVAILABLE? WHO is COVERED? What is COVERED?To GET Warranty Service in Canada Which can be found in the relevant part of this booklet Common Problems TroubleshootingTroubleshooting & FAQs Driver from corresponding companies’ web site Q7 How should I clean the LCD surface? Color TemperatureThe six settings