Philips 2.73E+05 user manual Customer care and warranty

Page 43

6. Customer care and warranty

Vietnam:

1. Ho Chi Minh City :

Company: FPT Service Informatic Company Ltd. - Ho Chi Minh City Branch

Address: 207/4 Nguyen Van Thu Street, District 1, HCM City

Tel: +84 8 38248007

Fax: +84 8 38248010

E-mail:Thanght@fpt.com.vn

Service hours: Mon.To Fri.: 8:00am–12:00am,

1:30pm–5:30pm; Sat.: 8:00am-12:00am

2. Danang City :

Company: FPT Service Informatic Company Ltd. - Da nang Office

Address: 336 Le Duan Street - Thanh Khe District - Đa Nang City

Tel: 05113.562666; Fax: 05113.562662

Tel: +84 511 3562666

Fax: +84 511 3562662

E-mail: khangndv@fpt.com.vn

Service hours: Mon.To Fri.: 8:00am-12:00am,

1:30pm–5:30pm; Sat.: 8:00am-12:00am

3. Can tho Province :

Company: FPT Service Informatic Company Ltd. - Can Tho Office

Address: 71/4 Tran Phu Street, Ninh Kieu District, Can tho City

Tel: +84 5113.562666

Fax: +84 5113.562662

E-mail: nhieptv@fpt.com.vn

Service hours: Mon.To Fri.: 8:00am-12:00am,

1:30pm-5:30pm; Sat.: 8:00am-12:00am

Africa South Africa:

Company name: Sylvara Technologies Pty Ltd

Address: Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Park Kempton Park, South Africa

Tel: +27878084456

Fax: +2711 391 1060

E-mail: customercare@philipssupport.co.za

Service hours: Mon.~ Fri. 08:00am~05:00pm

Middle East

United Arab Emirates:

Company: AL SHAHD COMPUTER L.L.C

Address: P.O.BOX: 29024, DUBAI, UNITED ARAB EMIRATES

TEL: 00971 4 2276525

FAX: 00971 4 2276242

E-mail: shahd52@eim.ae

Service hours: Sat.~Thur. 9:00am~1:00pm & 4:00pm- 8:00pm

Israel:

Company: Eastronics LTD

Address: 13 Rozanis St. P.O.B. 39300,Tel Aviv 61392 Israel

Tel: 1-800-567000 call free in Israel; (972-50- 8353722 after service hours until 20:00) Fax: 972-3-6458759

E-mail: eastronics@eastronics.co.il

Service hours: Sun.~Thurs. 08:00 - 18:00

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Contents

Troubleshooting & FAQs Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Installation 273E3 Package contents Setting up the monitorInternet and Game Connecting to your PCDescription of the On Screen Display What is On-Screen Display OSD?Basic and simple instruction on the control keys Resolution notification 100mm Why do I need it? Smartimage Lite What is it?How does it work? Why do I need it? Philips SmartControl Lite First launch -Wizard First time after installationStart with Standard pane Adjust menu Color menu Color Menu allow you to adjust RGB Product information Product information Product information Task Tray Menu Disabled Task Tray Menu EnabledExit Close SmartControl Lite Bright Dot Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsAdjacent dark subpixels Black Dot DefectsTotal bright dot defects of all types Dark subpixelTFT-LCD LCD panel typeYES Power On mode 43.5W typical Energy Consumption Environmental 0C to 40 CMtbf 50,000hrsAutomatic power saving feature Power Management Definition Automatic PowerSavingLead-free Product ISO Very low energy consumption both in on- and standby modeProduct also comply with the following standards Epeat Electronic ProductEN550241998+A12001+A22003 EN61000-3-22006 Limits for Harmonic Current EmissionReorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyTV technician for help EN 55022 Compliance Czech Republic Only Plassering/Ventilasjon Polish Center for Testing and Certification NoticePaikka/Ilmankierto VaroitusAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandGeforderten Werten entspricht, ist darauf zu achten, daß Nur original-Ersatzteile verwendet werdenAsia Latin AmericaNorth America PacificWhat is excluded? Customer care and warranty Your Guarantee in Central and Eastern Europe Your warranty does not cover What is COVERED?Warranty coverage begins the day you buy your What is EXCLUDED?Please contact Philips at 800 Where can I GET More INFORMATION?Before Requesting Service To GET Warranty Service in CanadaYour International Guarantee Dear Customer Czech Republic Estonia Fujitsu Services OUBelarus IBA BulgariaSlovenia PC Hand RomaniaSerbia & Montenegro SlovakiaASC Medan Additional service pointsArgentina Macau Address RUA do PE. ANT Roliz NO.2H R/C +ASC Bali ASC SurabayaASC Bandung Customer care and warranty Where is Service AVAILABLE? WHO is COVERED? What is COVERED?To GET Warranty Service in Canada Which can be found in the relevant part of this booklet Common Problems TroubleshootingTroubleshooting & FAQs Driver from corresponding companies’ web site Q7 How should I clean the LCD surface? Color TemperatureThe six settings