Philips 196V3L user manual General FAQs, Image appears blurred, indistinct or too dark

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8.Troubleshooting & FAQs

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for this monitor: 1366 x 768 @ 60 Hz.

Unplug all cables, then connect your PC to the monitor that you used previously.

In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1366 x 768 pixels.

Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1366 x 768 @ 60 Hz.

Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceMaintenance Humidity 20-80% RH Temperature 0-40C 32-95FService Notational DescriptionsWaste Electrical and Electronic Equipment Disposal of product and packing materialInstall base stand Setting up the monitorInstallation Package contentsOperating the monitor Connecting to your PCModel 196V3L Model 196V3LA OSD MenuRemove the Base Stand Resolution notificationRemove Base Stand and Base Physical Function TiltRemove 4 screws and then remove the base from the monitor Philips SmartControl Lite Image OptimizationSmartContrast Start with Standard pane Adjust menu Color menu Image Optimization At startup will not load when this box is unchecked Disabled Exit Close SmartControl Lite Tune Display Opens the SmartControl Lite control panelTechnical Support displays the tech support Task Tray Menu Disabled Technical Specifications Packaging 100% recyclable Power On Mode Typ., 16.3 W max Energy Consumption196V3L 30,000hrs EnvironmentalCabinet Color Black Finish Glossy/Texture Compliance and standards Regulatory ApprovalsSelective models, UL/cUL, BSMI, ISO9241-307,C-Tick 640 x Resolution & Preset ModesMaximum Resolution 1366 x 768 @ 60 Hz analog inputPower Management Definition Power ManagementOnly for selective models Regulatory InformationThis display is designed for both you and the planet Brand owner offers take-back optionsThis product is in conformity with the following standards Epeat Electronic Product EnvironmentalBenefits of Epeat CE Declaration of ConformityCet équipement a été testé et déclaré Reorient or relocate the receiving antennaDeclaration of Conformity for Products Marked with FCC Logo Regulatory Infomation Plassering/Ventilasjon Placering/VentilationPaikka/Ilmankierto China RoHS Types of Pixel Defects Customer care and warrantPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTotal black dot defects of all types Total bright dot defects of all typesDark subpixel Adjacent dark subpixelsCustomer Care & Warranty Belarus Bulgaria LAN ServiceLithuania UAB Servicenet Topaz-Service Company +38 044 245 73 RussiaAL Shahd Computer L.L.C Contact Information for Apmea regionMake sure the computer is turned on TroubleshootingImage appears blurred, indistinct or too dark General FAQsPower on light is too strong and is disturbing Q2 What is the recommended refresh rate for LCD monitor?Q10 Are Philips LCD monitors Plug-and- Play? Q4 How do I adjust the resolution?Q7 How should I clean the LCD surface? Q6 Is the LCD screen resistant to scratches?Troubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved