Philips 220B4LPCB/27 Customer Care & Warranty, Contact Information for Western Europe region

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8 Customer care and warranty

8.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details.You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country	ASC	Consumer care number			Price

Germany	Siemens I&S	+49	01803 386 853		€ 0.09

United Kingdom	Invec Scotland	+44	0207 949 0069		Local call tariff

Ireland	Invec Scotland	+353		01 601 1161	Local call tariff

Spain	Eatsa Spain	+34	902 888 785		€ 0.10

Finland	A-novo	+358		09 2290 1908	Local call tariff

France	A-novo	+33	082161 1658		€ 0.09

Greece	Allman Hellas	+30	00800 3122 1223		Free of charge

Italy	A-novo	+39	840 320 041		€ 0.08

Netherlands	E Care	+31	0900 0400 063		€ 0.10

Denmark	A-novo	+45	3525 8761		Local call tariff

Norway	A-novo	+47	2270 8250		Local call tariff

Sweden	A-novo	+46	08 632 0016		Local call tariff

Poland	Zolter	+48	0223491505		Local call tariff

Austria	Siemens I&S	+43	0810 000206		€ 0.07

Belgium	E Care	+32	078 250851		€ 0.06

Luxembourg	E Care	+352		26 84 30 00	Local call tariff

Portugal	Eatsa Spain	+351		2 1359 1440	Local call tariff

Switzerland	A-novo	+41	02 2310 2116		Local call tariff

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and maintenance MaintenanceOperation Temperature 0-40C 32-95F ServiceNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentTaking back/Recycling Information for Customers Snap in the base in the Vesa mount area Setting up the monitorInstallation Package contentsHold the base with both hands Movie, Game, Economy, Off Operating the monitorBasic and simple instruction on the control keys OSD MenuHeight adjustment Remove the Base Assembly for Vesa Mounting SmartImage What is it?Why do I need it? Image OptimizationPhilips SmartControl Premium Clock/Phase adjustments, RGB White point adjustment, etcInstallation SmartContrastColor menu Start with Standard pane Adjust menuImage Optimization Eco Power menu Options menu First Color Calibration ScreenSmartImage On single input displays, this pane will not be visible OptionAuto PivotHelp menu Chec Task Tray Menu EnabledTask Tray Menu Disabled Context Sensitive menuWin SmartDesktop GuideSmartDesktop Other alternative path VistaTask Tray Right Click Title Bar OptionsRight Click Menu Left Click MenuImage Optimization Into two evenly sized vertical regions HorizontalInto two evenly sized horizontal regions Name Description Image BottomInto four Evenly sized regions Left or right of the monitor Custom settings PowerSensor220B4LPY Technical SpecificationsPicture/Display Monitor Panel Type Backlight30,000hrs Environmental 220B4LPPage Resolution & Preset Modes Maximum ResolutionRecommended Resolution Vesa Power ManagementBrand owner offers take-back options Regulatory InformationModel is tested by an accredited impartial test Low acoustic noise emissionsThis product is in conformity with the following standards Lead-free ProductEpeat Electronic Product Environmental CE Declaration of ConformityDeclaration of Conformity for Products Marked with FCC Logo EN 55022 Compliance Czech Republic Only Placering/Ventilation Paikka/IlmankiertoPlassering/Ventilasjon RoHS China RoHSTypes of Pixel Defects Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTotal bright or black dot defects of all types For the proximity of pixel defectsDark subpixel Adjacent dark subpixelsContact Information for Western Europe region Customer Care & WarrantyArgentina Belarus+7 495 645 6746 for repair Brazil Vermont00971 4 Taiwan TeleservicesSingapore 65 6882 Care Center 0800-231-099Make sure the computer is turned on TroubleshootingImage appears blurred, indistinct or too dark SmartControl Premium FAQsAdjust the contrast and brightness on On-Screen Display Power on light is too strong and is disturbingDisplay this video mode? General FAQsRecommended resolution for this Do if the screen shows CannotPress OK to show the OSD On Screen Display menu Troubleshooting & FAQs