Philips 220B4LPCB/27 SmartControl Premium FAQs, Image appears blurred, indistinct or too dark

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9.Troubleshooting & FAQs

Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging " or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Always activate a moving screen saver program when you leave your monitor unattended.

Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

9.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

Changed video graphic adapter to another one

Updated video driver

Activities on OS, such as service pack or patch

Run Windows Update and updated monitor and/or video driver

Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

If you see “Plug and Play Monitor” shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Maintenance Safety precautions and maintenanceOperation Service Temperature 0-40C 32-95FNotational Descriptions Waste Electrical and Electronic Equipment Disposal of product and packing materialTaking back/Recycling Information for Customers Snap in the base in the Vesa mount area Setting up the monitorInstallation Package contentsHold the base with both hands Movie, Game, Economy, Off Operating the monitorBasic and simple instruction on the control keys OSD MenuHeight adjustment Remove the Base Assembly for Vesa Mounting SmartImage What is it?Why do I need it? Image OptimizationPhilips SmartControl Premium Clock/Phase adjustments, RGB White point adjustment, etcInstallation SmartContrastColor menu Start with Standard pane Adjust menuImage Optimization First Color Calibration Screen Eco Power menu Options menuSmartImage On single input displays, this pane will not be visible OptionAuto PivotHelp menu Chec Task Tray Menu EnabledTask Tray Menu Disabled Context Sensitive menuWin SmartDesktop GuideSmartDesktop Other alternative path VistaTask Tray Right Click Title Bar OptionsRight Click Menu Left Click MenuImage Optimization Horizontal Into two evenly sized vertical regionsInto two evenly sized horizontal regions Bottom Name Description ImageInto four Evenly sized regions Left or right of the monitor Custom settings PowerSensor220B4LPY Technical SpecificationsPicture/Display Monitor Panel Type Backlight30,000hrs Environmental 220B4LPPage Maximum Resolution Resolution & Preset ModesRecommended Resolution Vesa Power ManagementBrand owner offers take-back options Regulatory InformationModel is tested by an accredited impartial test Low acoustic noise emissionsThis product is in conformity with the following standards Lead-free ProductEpeat Electronic Product Environmental CE Declaration of ConformityDeclaration of Conformity for Products Marked with FCC Logo EN 55022 Compliance Czech Republic Only Paikka/Ilmankierto Placering/VentilationPlassering/Ventilasjon RoHS China RoHSTypes of Pixel Defects Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTotal bright or black dot defects of all types For the proximity of pixel defectsDark subpixel Adjacent dark subpixelsContact Information for Western Europe region Customer Care & WarrantyArgentina Belarus+7 495 645 6746 for repair Brazil Vermont00971 4 Taiwan TeleservicesSingapore 65 6882 Care Center 0800-231-099Make sure the computer is turned on TroubleshootingImage appears blurred, indistinct or too dark SmartControl Premium FAQsAdjust the contrast and brightness on On-Screen Display Power on light is too strong and is disturbingDisplay this video mode? General FAQsRecommended resolution for this Do if the screen shows CannotPress OK to show the OSD On Screen Display menu Troubleshooting & FAQs
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